What clients say about Jay Warner Wrecker Services in Ponca City (OK)
The run around from Kay detention center just to get ripped off 8 day should not equal 560.00 just to get car back.. but enjoy the car and the hazmat mess.
$100 for >2 gallons of gas delivered only 5 miles from downtown Ponca.
Next time, I'll save money by calling Cowboy towing from Stillwater and have them tow my whole car and give me that gas. They drove out into the middle of nowhere, towed me 1.5 hours to Ponca and gave me a ride for little more than what I just paid to have 2 gallons delivered. These guys are a scam
Excellent Service
I was involved in a traffic accident a few weeks ago and Jay Warner wrecking service came out to pick up my car and clean up the mess. I was very pleased with the thoroughness of their service and would use them again in a heartbeat.
I wish I could rate a zero. I don’t normally make posts like this but after the way I was treated today I believe this is worth it.
Today after work I called Jay Warner to ask if they take walk-ins to get a quote to repair a vehicle or if I had to make an appointment. A lady answered my call and said that they take walk ins and I told her I would be there shortly. I drove to Ponca and got to the shop. First thing when I opened the door this old man (didn’t get his name) was sitting playing on his phone didn’t even look up at me and asked what I needed. I told him that I was here to get a quote for my truck, we hit a deer. He asked if I have taken pictures for insurance (while still looking at his phone) and I told him yes and that I needed a quote for repairs to give to them. He then told me that Fridays are his busiest days and that it would be wasting his and my time if he came out to look at it. I told him that I just called and I was told that I can walk in to get a quote, the whole reason I came to Ponca. He told me that it was a waste of time and that I should just leave to get help elsewhere, he then got back on his phone. I turned around and slammed the door.
I have never been treated so poorly by a business. My MIL sent me here and I have heard many other good things about this company to go here. They have lost our families business. If you ever need a car fixed do NOT go to Jay Warner. Awful customer service.
JAY WARNER WRECKER HAS ALWAYS BEEN DEPENDABLE AND HONEST. IVE NEEDED THEM TO MOVE A BIG 4 TON DUMP TRUCK AND THEY SHOWED UP ON TIME AND THEIR PRICE WAS VERY GOOD. THEY HAVE TOWED MY DODGE 1 TON DUALLY SEVERAL TIMES AND HAVE ALWAYS BEEN PROMPT AND EASY TO DEAL WITH. HIGHLY RECOMMENDED..... THANK YOU TO TERRY HOLLOWAY AND CREW...
Terry is very rude and not helpful. He cussed and just walked off. There was no reason other then he was having a bad day. I hear he has those often. Fairfax and Ralston peeps stay away, he does not want our business.
They arrived quickly and made sure my grandson and I got home safely after an accident. The driver was extremely kind and knowledgeable. He went above and beyond to make sure we both were okay.
I needed a tow to get my vehicle repaired; Jay Warner Co. arrived and even helped me with my car, when he didn't have too, with this company around it makes life a lot easier.
They arrived faster than i thought when I was way out buried in the sand and they got me out quickly. Charged me a pretty fair price too. I'll definitely keep their number saved.
Our car broke down on vacation, the roadside people on the phone said it would take an hr for the truck to pick us up. He was there within 15min, said he was shopping for dinner and left his till at the store so he could rescue us :). He also had a big enough truck that all three of us could ride in the cab. He was so nice, even offered us a ride to our hotel after he got us to the repair shop, turns out the mechanic already called a taxi tho. Thanks again
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