What clients say about T and T Towing in Mannford (OK)
Highly recommend!
In the past we've had three tows by T and T. Every single time we have been extremely impressed with the drivers and their expertise. Calling today, the receptionist was super helpful and courteous, above and beyond expectations. Then as the driver started to load our vehicle, all plans changed. T and T took in stride without a hitch. We just can't say enough good things about this business.
Donnie was amazing! He was super kind and knowledgeable and efficient. He had the car loaded in less than 10 minutes and we were on the road in less than 15 expected ETA for his arrival was an hour and 30 minutes. He got to us in 25 made it to our destination he had the car unloaded, just as fast.
I live on W 41st/49th W Ave. We watch for speeders thru here, red tow headed East on 41st in pouring rain hauling azz. Lots of wrecks in this area due to speeding. All biz that speed get this treatment. Please slow down 2 lane no shoulder.
Hey,
I used T and T Towing to get my car from Cleveland to Owasso. Nikki was great, very friendly and got my care off a steep incline down to the street with ease and got my SUV home. Very great for the service and I would recommend them to anyone.
Waited two hours and they never showed AAA called them again and they told them their driver was sick. They never once reached out to let anyone know that. Just left us sitting on the side of the road.
They quoted us $55 dollars higher than they should have because I have aaa. The driver was very arrogant. He said that he had it worse off because his ex took his expensive truck, after I said my ex took my kids. I never got a receipt for the service after giving my email twice. They were extremely unprofessional and rude. Do NOT recommend.
Ol Mr. Terry Hawkinsmith likes to talk a lot about people he's never met. 10/10 would not recommend. ? Probably say he has no idea what I'm talking about. But Terry knows . ?
I rolled my truck, trailer and a pickup I was hauling. My insurance agent gave me T and T’s number. From start to finish and everything in between, these guys were prompt, courteous and made the entire process easy as possible! I would absolutely recommend them to anyone!
Poor customer service, very rude, unprofessional. Made a very scary accident on the interstate a nightmare.
I hydroplaned on the road driving toward Tulsa and hit the steel median. The highway patrol officer called the nearest tow service, which was this company. When the driver arrived, I got out of my car to talk to him. He did not look at me until I addressed him directly. Did not ask if I was ok or what happened. Started working on the tow and I had to ask where I should sit/stand. I ended sitting with someone from the fire department. He towed my car of the verge and did not come back to talk to me again, didn't ask if I had all my belongings out of the car, did not offer a ride or ask if I needed a ride. He essentially left me on the side of the road. Luckily, I had taken my phone and money out of the car or I would have been screwed. The person from the fire department ended up dropping me off a local gas station and I had to get an uber into town. Then when I insurance was trying get my car released from his shop, he would not answer the phone. My insurance company and the secondary tow company tried calling him several times and he did not pick up even though he's supposed to answer 24/7. When I called, he picked up and said that he would only accept cash to release my car and talked down to me for wanting to take it to another shop for an appraisal in the first place stating that my car was wrecked, and said that he wouldn't release the car today anyway because he was closing up shop. I ended up having to stay in a hotel that night and my insurance was finally able to get my car from him the following day. The accident, in itself, was such a scary and stressful event and this guy made it things so much worse. I would give negative stars if I could.
Worst experience ever. Driver lied to AAA telling them I had a gun and got my AAA membership cancelled. He made up the story because he was trying to keep me from being able to use AAA to have a car towed because it did not have a current tag on it when he arrived and I told him I would get the new tag and put it on it so to keep me from putting a new tag on the car and calling AAA again he told AAA I was wearing a gun on my side and I pulled my shirt back to reveal the gun to intimidate him. It is a complete lie as I have never worn a gun in my life plus I was wearing a T-shirt and no other type of clothing that could have been pulled back that day. I guess he didn't know that AAA would tell me what he had said.
P.S. I see the "Response from the owner" and it is a blatant lie as the first thing I did was contact the Owner the same day it happened.
DO NOT .use this so called business these people are very rude and scandalous . Would not release my car had everything I needed day after it got impounded refused to accept notarized bill of sale 15 days later got ahold of owner she released it with same bill of sale no issues but cost almost 500.00 . This place is out to get you
The tow truck driver who came to pick up my car was very understanding that my car is my baby! I have a 2015 50th Anniversary Edition Ford Mustang Convertible and I waited many years to get this car. He understood how much this car means to me and was very careful in loading it onto his flatbed.
I just wanted to say thank you for buying my lunch at Wynns cafe. I'm new to this area and that was one of the kindest gestures I have experienced. The waitress told me. LoL.
Most of the people there seem to be nice my bike had been towed by them the bill was crazy high and when I ask why one of the younger drivers started being a jerk told us to get out of the shop ill bet it was daddy's boy when the owner come out and showed how he got that figured no problems he was nice I will find this punk outside of his job there was no need for how he acted
These people suck. Outside of the fact that I reported these guys to BBB and the Oklahoma general counsel and the wrecker division of the DPS. I want to take a moment and step back from the law and look at common sense, if in fact their interpretation of such law is remotely accurate. They are rude and discourteous and passed me off between a guy who sounded like he'd been awake on a meth binge for 3 to 5 days to a woman who sounded like she had the intelligence of a small mountain and the attitude of a small bobcat. All bark of course. If a young single mother gets her car towed and all she asks for out of it is the car seat she needs for her young daughter it seems that any morally reputable company would oblige her at least a little unless of course they were morally ambiguous to the needs of those in the community. If in fact they are a part of the community, you would think they would be sensitive to the needs of those less fortunate around them. I'm not asking for a handout, but possibly a thoughtful response to the people they deal with. I'm disgusted with your company, And will be making it known how people are treated in mannford, Oklahoma by business owners there.
I locked my keys in the car while it was running on one of the hottest days of the year. I called, they came out and opened my car free of charge within 30 minutes.
Professional and courteous, the folks from T&T Towing in Mannford arrived within the time frame given by AAA. My car was high-centered in a ditch and provided a challenge to remove. A simple tow would have either torn the front bumper or ripped the underside. Terry and his sons showed genuine concern for the condition of my car and took care not to damage it while removing from the ditch.
It was a relief to have the team from T&T Towing pull me out of a bad situation.
You'd think someone advertising their business on their vehicle would drive a little less like a jerk. I've never used their business but their actions on the road have given me the impression that they are impatient and rude.
The driver had an attitude with me on the phone then again when he showed up. Refused to tow my vehicle and made up a story about me showing him I was wearing a gun (which I was not and never have in my life) and threatening him to get off my property (which never happened and it wasn’t even my property) and got my AAA membership cancelled because they said there was a weapon and threats made. Thanks a lot T and T. Not only did you not tow my car but you made it much more expensive to have somebody else tow my car. Good way to reward AAA with having picked you for their service provider in Mannford and Bristow Oklahoma.
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