24/7 Towing and Repair Shop in
Minerva (OH)

They sent the wrong truck first. Talked to the operator on the phone to request the right truck then waited for a long time. Called again and learned they canceled my request without informing me. Purely wast of time.

I would highly recommend this company due to the fact that they are better trained and more qualified to do emergency roadside as well as towing, I had called other towing companies in the area and was told that I would have to wait several hours as I sat on the side of the highway, I called up 24/7 towing here in Massillon and they responded very quickly and not only was my driver David so professional and courteous he also offered me a bottle of water because I sat so long waiting for another company to show up! Thanks David, you and your crew will forever get good responses from me and I will make sure to recommend you to all of my friends, family and people that I see broken down on sides of roads!

On 9/20 I had my SUV towed from Minerva to New Waterford. I forget the drivers name who showed up but he was excellent! Very efficient and kind! Not only did he tow my big Expedition without issue but he was kind enough to take the time to drop it exactly where I wanted it along my driveway so brake fluid wouldn't leak all over my blacktop until I got it fixed!

Tyler sent by AAA was fantastic. He was prompt and very professional. He did an excellent job of hooking up the truck. Even though it's an old vehicle he treated it like a new one. We need more kind and professional individuals like him.

A driver named Ryan plucked my BMW X3 from the side of I77 during rush hour. He did so with great expertise and care! He was sent by AAA. He called immediately after being dispatched to tell me he was close. Then rather than have me exit the safety of the other car I was waiting in, he told me he’d meet me at my repair facility where he’d verify my information. Once we were there, he walked me through the process of how he was getting my seized up 4X4 vehicle from his flat bed to its space in the lot. He was extremely knowledgeable, calm, and kind. I couldn’t recommend this tow company any more than I absolutely do mainly because they employ excellent folks like Ryan! If you need a tow, call these people! No one wants to need a tow but if you must have one, this is the experience you hope to receive! Thanks Ryan! You’re a Rock Star!

I had a great experience with 24/7 towing! I called and needed a tow out of my own garage to a repair shop and they were at my house within an hour. Really quick and professional! Plus great prices for towing! Highly recommend!

I lucked out when I called AAA and got "24/7" as our tow truck provider. Driver Stephen L was top-notch - -very service-oriented and professional. He kept us apprised of his progress in arriving. When he did arrive, he was very helpful, and so courteous. He found the problem with our battery and saved us a tow trip to the auto repair store! I am so happy AAA was available; this is my first call of the year. Great insurance, great service. Thanks.

The driver was very courteous and informative. He turned a negative into a positive by the manner in which he handled this matter and offered insight into my problem. Using his experience and insight as guidance, I properly corrected my car issue. I would certainly recommend him and his company to you with confidence.

Shawn was very professional. He sent a text letting me know his location and when he would be at my home to help with my car. I really appreciated that .He was able to charge my battery enough to get it to the auto shop.I had an ignition lock cylinder problem also . ( The shop was a few blocks away)He even gave me a ride back home . Excellent and Professional Service! I highly recommend this service.

Thank you so much to Steven and to your company as a whole! For a early Sunday morning towing I can't say enough how quick and how much your job is truly appreciated! And putting up with me? That's a whole Other job in itself! But the gentleman handled me so well! And thank you for that again! Great quick and cheap! Wait this is the revised one we'll you get it! And thanks! Cool trucks!

After waiting a very long time for another tow company that no showed, Shawn from 24/7 tow company saved the day. I cannot thank him enough. He was extremely helpful. He brought us cold water, carried our bags, drove us to a restaurant to meet our ride. On top of that he delivered our car to another tow truck closer to Pennsylvania. Every company should have an employee like Shawn!

After waiting over four hours and being let down by two other local towing companies claiming they couldn’t tow my SUV, Danny with 24/7 showed up and didn’t even flinch. I explained that the vehicle had a shifting issue, was stuck in gear and since it was an all wheel drive it couldn’t be rolled. Still not a problem. After a very long and frustrating day it was a huge relief to have a towing pro like Danny come along. He was friendly, professional, resourceful, and just had a brilliant ‘can do’ attitude. Towed my vehicle to the dealership across town, dropped it perfectly into a slot, drove me to the drop off box for after hours vehicle service requests and then dropped me off at the front door to my hotel which was a few miles away. I simply cannot be more thankful for the assistance provided today. An absolute gem of a driver and company (how often do people say that about towing companies- but it’s true here and then some?!) Simon

Danny was very courteous and professional. He responded in a timely manner and kept us updated on his time of arrival. He had all the necessary tools to help us. We would recommend 24/7 for all your needs!

My tow truck driver's name was Danny C. He was very professional and friendly. He has one of the cleanest tow trucks I've ever seen. And on top of that it's loaded with snacks that he offers you. The best experience I've ever had getting a tow. Highly recommend this towing company.

My daughters car broke down and was not running well. She left it at the AAA office in Akron. After several reschedules by AAA at our request a time was scheduled for pickup and Danny called me. He could not have been more helpful, professional or personable. What a great guy. As a dad you worry about your kids and situations that you may not have quite as much knowing or control of. Danny was awesome. After talking with Danny for some time I knew that all would be handled well and with great professionalism. 24/7 has a great asset in Danny. My most sincere thank you to Danny.

I have a Chevy Equinox that didn't want to start I contacted AAA and they told me someone would be on the way! Soon after I received a call from Danny Crespo telling me his location and the time he'd be arriving! Not only was he on time but he was the most pleasant and well mannered person you could ever meet! Talking to me and my husband and our 7 year old daughter! He towed my car and even put my keys in a undisclosed location! So again thank you Danny for your wonderful service!!! I totally appreciate you!

It was very helpful to have such good customer service from start with the heads up call that they're on their way to finish. Danny answered all my questions, and he changed the tire in good order. Thankful for professional and knowledgeable service!

After a meal at an Akron, OH fast food restaurant on 3/19/22, we discovered we had a dead battery. Since we did not have the AAA app on our cell phone, we dialed the 800 number listed on the back of the card and was met with frustrating results. The representative had a problem identifying our account, though we had been members for over 30 years. The call also kept breaking up. We hung up and tried the 800 number again. This time we chose the option to receive a text to our phone with a link, allowing us to enter our AAA membership number, current location, reason for the assistance, etc. This method was successful. We were notified that help should arrive in 59 minutes. David Kennedy, from 24/7 Towing & Trucking, based in Minerva, OH, pulled up 15 minutes later. He was very personable and quickly offered assistance. He did a battery test, confirmed that the battery was indeed our problem and offered two solutions. He could sell / install a replacement battery from the stock in his vehicle, or he could simply jump our car to get us home for the night. We chose to go home. We were very impressed with David's prompt customer service. We requested a business card to be able to contact his company for future needs and to praise David's efforts. We would not hesitate in recommending 24/7 Towing & Trucking Co. for roadside assistance. They certainly served us well. Job well done, David! Thank you so much! Keep up the good work! You are appreciated.

I had to tow my car because I hit a pot hole. My tow truck driver's name was Paul, he was absolutely wonderful. He kept me informed about how long it would be, and updated me the entire process. I felt very respected and happy with the service he provided, he was very kind. I appreciated it during such a stressful time!

Paul was great, his positive spirit made the situation of needing towed nearly enjoyable! He arrived quickly and had me back on the road in no time. Thank you Paul and 24/7 towing!

Paul came out to Bison Street Burgers and BrewsTo change my tire on Thursday night, He also went the extra mile by trying to inflate my poor tire with his air pump and even showed me where it was leaking air. I am glad that 24/7 towing is here to help us. Paul was very knowledgeable with his job! I wish I could give more than 5 stars.

Paul was a very nice gentleman! I hit a deer and weirdly enough another person hit a deer right up the road from me so Paul has the other car with him and went out of his way to some get my car even tho he already had the other car that hit a deer! We were in canton Ohio and Minerva is at least an hour away from there so it was super nice of Paul on truck #12 to go out of his way to come pick my car up take it to our destination and go all the way back to Minerva! Great man to was very nice and polite:)

Paul came out to assist me with a dead battery and a lock out. He was very professional and experienced. He really went the extra mile to help me. He ended up having to tow my vehicle but the entire experience was pleasant and stress-free. I highly recommend this company! Thank you Paul!

David was very professional and friendly. He appeared to be knowledgeable about the car and the battery warranty information. I will request David again if I need any other service with AAA.

Car got stuck in a ditch and with all the snow was unable to get out. 11:30 PM at night, no nearby residences. 24/7 Towing was ready and came right away. Mr. David Krutilek was the responder. He called to confirm location and to let me know he was on his way. Gave me his estimated arrival time, but then arrived early! First, asked if anyone was injured or needed medical attention (no one did). Then, quickly assessed the situation and hooked up to my car. Vehicle was back on the road in less than 10 min with no damage. If you have need to towing service, call 24/7 towing. I would also highly recommend asking for David. While none of us wants to have an issue requiring towing, it does happen. Keep the 24/7 Towing number handy.

Absolutely a wonderful service tonight I made a call to get service done and David krutilek went above and beyond the call of duty to get the job done AAA was useless but David did whatever it would take to to find me and my kids and calm us all down including( joking with us )and help get us back on the road in a hurry . David made the whole night better . I would definitely recommend him and this company

I just had my car towed from my house to an auto shop and the tow truck driver was named Ryan. Ryan was extremely professional and was a really nice and genuine guy. My advice to the company would be to retain that guy because he worked hard and he got the car up on the bed and towed in less than 10 minutes. Just yesterday I got the car towed to my house and it took 2 1/2 hours from a different towing company and that is no exaggeration. Thanks for the service, and thank you Ryan for your professionalism.