This guy is a joke- changes pricing after oil change is done. Nothing about this place is an “Auto” Shop. They don’t have real lifts & the “owner” acts like a child when being called out about how unprofessional he is. Do not take your buisness here.
I’ve been going here for years to get my oil changed. I’ve gone to other places that offer the quick oil changes as well, but what I can tell you is that the experience that these guys have under their belts sets these guys apart from the other places. These are guys who know what they’re doing. Good down to earth guys who work hard and get the job done quickly. The price may not be less than the chain shops, but the piece of mind knowing that the job is done right is worth it. I highly recommend this place and will continue being a customer.
Been going here since I moved to clyde i take all three of my vehicles there for service not anymore.they are rude first of all!got a tire patch prices are ridiculous was told they normally wouldn't put spare back on the spot on my suv.which I thought was weird since you do tires.still went back for an oil change .they topped off my washer fluid then I see I was charged 3.49 for it .if I had been ask I definitely would not have had it filled !! I can buy a whole bottle for less than that ridiculous. Jake is definitely arrogant!!!! Go to fremont!!most places fluid top offs are included.service in clyde is ridiculous.done I will definitely take the ride to fremont
Make sure you figure out how much you’re paying first. They’ll overcharge you for simple things like oil changes stating “premium” and there’s little you can do about it. Completely sad.
Jake was excellent!! First time going there to get oil changed. They were so effiecent, nice, an kept me in the loop of all they was doing. An the best part it literally took 15 min!! Customer Service was AMAZING!
Ive been going to Hartland Auto for over 15 years. I had previously posted a five star review three years ago. But after what has happened now, I need to update my review. 2 weeks ago, i went in for my standard oil change. Upon arriving at work on Wednesday, my engine overheated, stranding me at work. Upon looking under my hood I discovered that both my brake fluid cap, and my coolant cap were not on my car. Both caps were sitting on my engine cover, neither one attached, and by some miracle did not fall out for two weeks. My coolant tank was completely empty! I had to go buy a $19 gallon of antifreeze and it took nearly the entire gallon just to get to my fill line. This careless mistake nearly blew up my engine, that I just got replaced last summer and am still paying on. I realize mistakes happen, but this could have been a disaster for my car. I stopped in and explained what happened to the front desk clerk. I was not a Karen about it, but calmly explained that this mistake could have destroyed my engine. He took down my information and informed me that the manager Jake would be contacting me by end of business yesterday. An entire business day later, and still not a word. I gave them a chance to rectify the situation, but they couldn't even reach out. As a loyal customer for years, I am very upset that I can no longer trust them to service my car. And even more hurt that after informing them of the issue, I couldnt even get a call back or for them to even attempt to try to fix this situation. I need a wheel bearing replaced and was planning to get it done with them, but because of this, Im going to have to take my car somewhere else for that repair. If you get an oil change here, make sure to pop your hood and double check that they didn't leave your coolant tank wide open.
They took amazing care of my daughter and helped her out with getting tires on her car and the prices were phenomenal!! We will be back for sure. Top notch service!!!!!
I've gone here three times, and this place has some pros and cons.
Pros: 1) Fast service, no wait each time I went. 2) I came in about 30 minutes before they closed one time which was ok by them, but some other lady came in literally at closing time and they still took her in. That was nice. 3) Standard oil change price is inline with what other quick lubes charge nowadays.
Cons: 1) Cost to install an Inside Boot Patch was $50. I gasped in shock at the price and the guy tried to explain why it cost so much. I tuned him out, no way it should cost $50 to patch a tire. It cost $50 to change the oil in each of my cars at this same place! Rip off. 2) They over torque the wheel that they patched when putting it back on. I was swapping out my summer tires for winter tires at my garage and needed a 3 foot breaker bar to bust those lug nuts loose. Thought something was going to break.
Basically, make sure you know what something will cost before service is rendered. I really was pleased with taking my cars here for oil change, but the tire patch fiasco has kept me from recommending this place to others.
Worst experience ever and horrible customer service. Brought my car in as I had a blowout on the turnpike. Bought 4 tires. Finding out after trying to change my brakes that all 20 of my lugs were cross threaded, resulting 2 lugs snapping off. My information was never put on file, was registered as a “quick sale”. Unwilling to at least entertain the idea of helping me out. Very disappointed.
Wanted to charge me for pads on a new car "this isn't the shop for you" he said if I didn't want to replace brakes and rotors. he couldn’t give me a fair price just told me $400 to $450. Do not shop here.
First time there and was very overall pleased. Very friendly pleasant excellent workers explained everything in detail and checked everything for me was very happy when I left. I will continue to go to them again. Thank you very much!!!
The guys are friendly, honest, and overall great. They do not oversell but are thorough in their inspections. Close to my work, fairly priced, willing to explain things without making me feel stupid. Easiest and quickest oil change I've ever had! So grateful to have found this place!
70$ for a basic oil change. Kinda pricey and tried to tell me the car had a leak. Definitely does not leak oil. Just tried to screw the customer outta more $.
Going on a trip with my f350 diesel truck. Forgot to get my oil changed at my regular place which charges 90 dollars. They were booked up. Went to heartland. Guys were nice. I should have asked first but didn't. Was there 15 minutes and they charged me 250 dollars. My fault for not asking, but outrageous non the less. I'll tell my friends not to bother with this place.
Got an oil change and everything checked before my road trip. Very satisfied with the service and how quickly they got me in and out. Though the price was higher than I thought it should be. It's not their fault. The price of all products have increased substantially. With that said. I will always have my scheduled oil changes done here. They do the work well and are very thorough.
I pulled in here with a flat tire. Jake and his crew were able to get me in and out in just a matter of a few minutes, really. I couldn't have asked for better professionalism and service.
Had some new mud tires installed on my 2018 Dodge ram 2500.
I would highly recommend Heartland speed auto to anyone.
Very professional and knowledgeable.
Fast turn around
I will definitely let my buddy's all know about this place.
Great customer service. Thanks guys!
Woke up to a flat tire. Jake, who answered was very nice, and got me in quickly. He and Nick were very helpful and informative. Pleased with the tire prices. Recommend!
This was my first time coming here. My boyfriend recommended them, so I tried it out. They had never worked on a car like mine before, so it took about 30 minutes. That really didn’t bother me, but they offered me 20% off my oil change for the wait.
The manager, Jake, has great customer service skills. He was friendly, accommodating, and grateful for our business. I will definitely be back. Thanks, guys!
They forgot to tighten the oil filter on my brand new service van. By the time I figured out it was leaking oil it had leaked out four quarts of oil the engine only holds six. When I told the owner about it he got very defensive in reluctantly offered a free oil change. When I arrived for my next oil change he credited me the amount for conventional oil but since my van requires a synthetic blend he still upcharged me for the synthetic blend and then charged me full price for a tire rotation. I avoid doing business here whenever possible.
They always do a good job and quick service. Their standard oil change prices are a lot higher than pennzoil in Fremont where I usually go. Like.. $75 for an Enclave higher. But I know I'll get in and out faster, especially on a Saturday. Sometimes it's worth paying more.
Had car aligned there drove it for two days and found bad outer tie rod end fixed that took to different shop and found out every variable dealing with an alignment was way out of spec. If you like being screwed out of money this is the place to go
Helpful and quick with great results. Had full breaks repaired. Got car back a day later with no issues and cheaper than most other places $460 for full break change and repair on one tire.
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