As soon as we got there, Darren greeted us and started right in on narrowing down my options based on my needs. He then passed us off to Grant who did the same and ultimately got me squared away with a new zero-turn. Everyone in there is professional and personable. I would recommend.
Purchased a part. It was the wrong part, yes they looked it up by model prior to ordering. Tried different things suggested by their parts department to remedy the problem. They ordered the right part, but because the paint was scratched trying what they had suggested. They would NOT take the part back. Go elsewhere. They aren’t trustworthy
Around the first of July I took my 825i gator for service due to a very bad misfire,,, upon completion he told me it still has the misfire,,, he suggested injector cleaning ,,, waste of money didn’t help,, he said he could replace the injectors for$750 plus labor,, well I ordered some bosch injectors for about a $100 or less I believe, didn’t help, then I started checking Agpro’s work and found a badly burnt plug wire,, which I guess he didn’t notice when he changed the spark plugs,,, well new wires helped a small bit,,, what fixed the problem was replacing the new spark plugs that Agpro put in,,, now I need to change the oil,,, after paying them for that too,,, because it’s so badly contaminated with gas,,, thankyou so much for taking my money and allowing me to fix the problem!!!👎
Our wide area mower has been into the service department 3 times… around 7,000$ later. Ran for a little over a hour after getting back. Same issues… now mower won’t even start.They don’t know how to fix it… just want to throw more parts at it. With no attempt to make service right. Always had great experience with parts and sales department. However this makes me want to never do business with them again.
Just spoke with service for what felt like an hour to diagnose an issue with my unit. Cathy was very professional in her work and helping me understand what went wrong with my mower after other stores couldn’t word it to me right. 10/10 service (:
Repaired my mower and the work looks good. ***Note for future customers*** I was quoted $80 for delivery (there and back) but decided to drop off myself because it was faster and have them return once repairs were completed. Turns out they charge a minimum of $70 for a one way delivery— in this case a 4 mile trip. Make sure to ask the right questions, as it’s unlikely you’ll get all the information up front.
Top notch sales staff. They found the exact tractor I wanted, (not in stock at their location) gave me what I considered a very good deal on financing and delivered it directly to my land. Grant Gill went above and beyond to deliver my tractor.
I can't say enough about the service of Ag-Pro. From sales to service everyone treats you great.
I had a issue with my chainsaw that I bought there. Sadie in service worked with me and Stihl to make sure that everything was taken care of. She went above and beyond the normal job of service. I highly recommend Ag-Pro for your service and sales of Stihl chainsaws.
Restoring a 1974 JD 110 mower and parts department always gets me what I need quickly and if they can't get it because it's obsolete provides me with dealers that may still have it......can't ask for more!
The staff there was quite helpful I worked with a sales person name Katie she is a wonderful sales person very professional and extremely knowledgeable and went completely out of her way to help me find what I was looking for I would recommend her any day
Sucks !!! 2 parts guys 9 people waiting in line / didn't have a simple part. 4 salesman setn in their offices with feet on there desk ...get more parts people who know how to help u like Jeff !!and stock some freakn parts ...it's a joke there anymore
Very disappointed! this will be my eighth garden tractor and compact tractor i have purchased from local john deere dealers, first time ever they would not deliver my new purchase without a delivery charge! Thanks corporate greed! And charge me a prep fee. tires had little to no air in them, engine oil was low, had to contact dealer to tell them i was to get a pull behind cart with my purchase. O we forgot! we will bring that rite out. REALLY! GREAT JOB BIG BUSINESS!
Their professional informative and have friendly excellent service and knowledgeable in their products. Bought my first John Deere riding lawn mower there in 2013.
Knowledgeable, friendly and helpful. These guys know their stuff. Never a bad experience in the many times we've been there. The only thing I'd change is to add a bench or a chair or two for the elderly to rest on while waiting in line. The waits aren't for long, but the seats sure would be nice!
Went in to buy a weedeater not greated by any staff stood there for 10 min called company down road while waiting to be helped. Spent my money down the road.
Biggest crooks in business, quote one thing charge another. A $35 part i found online they wanted to charge over $ 500. Then i go to pick it up after two weeks when they call, saying it is ready, get there and now they say it won't start( the reason why i took it there i the first place) I would not recommend this place to anyone!!!!!!
IF I COULD GIVE A NEGITIVE STAR REVIEW I WOULD!!!!!!!My 97 year old grandmother took her John Deere lawn mower in for service complaining that it wouldn't go up a hill they picked it up took it in changed a few belts and took it back totaling almost $600. I live in Florida and I came to see her and she told me that it still will not go up a hill after the service I went up told them they need to make it right they said ok (keep in mind the guy behind the service desk is a smart a** the whole time) they picked it up and 4 days later we go down to ask why we haven't heard anything smart a** behind service desk says oh I forgot to call but it needs a new transmission and it will cost around $800. Now I don't know about you but this seems like abuse of the elderly to me.
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