What clients say about Rigz Towing & Recovery llc in Millersburg (OH)
Dustin got me out of a snow drift on airport road at 1:30am in the blistering cold. Arrived within 30 minutes, fair prices, and very kind / helpful gentleman. Couldn’t have asked for a better experience, highly recommend !!
Great service from Taylor and Rigz!
I pulled off the narrow township road to let a wide grain trailer go by, but the ditch was very wet (despite our recent drought). Quickly buried despite 4WD & locked differentials.
Taylor traveled 15 miles and was at the scene with a medium size tow truck in 25 minutes, and had me out 20 minutes later without a scratch - but a lot of mud.
Geico was great, too. Although they initially chose a company from farther away that said 2 tow trucks might be needed, I canceled that tow in favor of Rigz. Geico promptly reimbursed the full amount.
The best hospitality I’ve ever met with the most honest people I’ve ever met and understanding was absolutely amazing. They actually talk like humans and not robots. It is very much appreciated. How much they’re able to take time and discuss my situation with my motorcycle. I wrecked my motorcycle and he brought me to it, and we discussed the damage in what options There were on the table. He took time to discuss everything with me even if it took two hours I can tell it’s OK because they want to make sure you have Total understanding before I left there company office amazing people just amazing staff 100% satisfied now I know who I’m going to For any ongoing help, I appreciate them all and I hope you guys take the time whenever a situation evolves to trust on them they will be there and they will be there very quickly 10 out of 10 100% Thank you for your service guys
HIGHLY RECOMMENDS! 😁
FIRST OFF DISPATCH IS AMAZING!🤩😁
HAD TO CALL THESE GUYS A COUPLE TIMES AND THEY'RE RIGHT ON IT!,IT PRETTY DANG FAST AND VERY REASONABLE PRICES!!
DO NOT HAVE TO WORRY ABOUT YOUR CAR GETTING MESSED UP FROM THESE GUYS TOWING IT EITHER!! VERY RESPECTABLE WITH YOUR CAR!! THEY TREAT IT LIKE IT'S THEIR OWN!! 😉😁🤩 I WAS RECOMMENDED THESE GUYS NOW I'M DOING A FAVOR IN RETURN AND RECOMMENDING THEM OUT TO OTHERS LIKE I SAID HIGHLY RECOMMEND THESE GUYS!!😁
Semi Truck had clutch issues and I was down right at a stop sign. The owner came out towed me to where I needed to drop my empty trailer at, we dropped the empty trailer at the customer, then he bought me food, then towed me back to Cleveland to the shop. Rigz Towing the best hands down and I wish the owner and his employees nothing but continued success 💯
Nick from Rigz saved the night for me and a truck driver from my company. He went out of his way to come back to a tractor trailer that he pulled out of an embankment a few hours before I arrived to do repairs. He picked the loaded trailer up for me so I could change some blown tires since I didn’t have big enough or the right equipment to lift a 60k LB trailer on a hill, then to top it off he even offered to stay and make sure everything went well with dumping the trailer and helping with some air valves not working. He goes above and beyond and really cares about his customers. I recommend Rigz to anyone in the area and I will definitely call them anytime I need something in the area. Thanks again!
Drove me to my campground to breakdown my campground and then drove me to Akron. All I can say is thank you for keeping me sane. If I could give you more than 5 stars I would.
Fantastic experience, exceptional service! My rig broke down and called all around to multiple towing companies and then called Rigz Towing and spoke with Nick and he was great to work with. He gave me a great deal on towing my rig! Then Eli the driver did an excellent job getting my rig to where it needed to go! Thanks for everything! We will definitely recommend you all to everyone!
Truck steering bent tie rod lost steering
Called rigz from the place I was near Charm, Ohio. Owner came promptly and it was after supper hour . Loaded me up onto his truck me to ram dealer
Great guy great service and equipment.
Many thanks
Local repair shop owner here. RIGZ is our go to tow company if a customer needs help locally or from out of town to tow back to us. RIGZ is always timely and professional. Thanks!
Rigz towing helped us out this morning when our vehicle broke down on our way to Berlin. It was windy and rainy. The tow truck driver was friendly, polite and helpful. We had our 2 boys with us and obviously with a broken down vehicle it out a damper on the day. The driver waited for our rescue ride to show and was very polite and offered some ideas on where to have the van towed. Hopefully we don't have to use again but would gladly recommend. Totally appreciate their service!
They were extremely helpful when our car broke down a few weeks ago. Helped us locate a shop in the area that could perform the repair once they opened on Monday.
Absolutely stellar guys. We got stuck in the bad weather, and they came out and fought the 30 mph winds to get us out of the ditch. The guy on the phone and the guy who helped us both we incredibly sweet and kind. Definitely using them again!!
Excellent service! On Labor Day we called AAA to come get our stuck Class C RV out of a ditch. (We have special RV coverage.) Two hours later AAA still had not even found anyone who could come to do the job. We gave up and went to Google. Found Ritz towing which was located 24 minutes away and called them. 30 minutes later the truck arrived and 10 minutes after that we were unstuck and ready go! Such a friendly and helpful driver! Highly recommend.
They were amazing and helped us out when AAA wouldn't! I feel like I made a friend in talking to Sandy, who stayed late to ensure we were taken care of.
Our riding mower was stuck in the mud. They came and within 5 minutes they pulled it out. Dustin was friendly and courteous. Their prices are reasonable.
Dustin did such a good job towing me and my fiancé camaro wasn’t a easy job thank you for the great service we appreciate your patience and time best towing service we have every used highly recommended them
I called Rigz for assistance in moving an engine From my garage to take it to get rebuild , Eli was absolutely Awesome in how he went above and beyond In what he would have been required To do to make sure the job got done, Thank you Eli,, And thank you Rigz towing,
Terrible service!! I asked AAA to get Rigz to tow me and they had it all set up and the truck was minutes from me and they got another call, so he turned around and left me set. Suddenly I get a notification that someone else is coming so I called Rigz and she had the nerve to tell me she called AAA back and asked them to send someone else to tow me and they are sending someone from many miles away and she had the nerve to do all this WITHOUT calling me and asking my permission! I call that terrible customer service and I’ll definitely never go through them again when there are other options!!!!!
Rigz Towing and Recovery helped me out when my vehicle unexpectedly broke down. The driver, Derick, was very prompt and professional. I would highly recommend their services.
Rigz is dependable and knows what to do in a complicated situation in the snow. They took my 1 ton truck out of a deep ditch no problem! A bit pricey but worth it! My truck got out of a tight pinch unscathed.
Very good people to deal with ,Nick was very honest
The dispatch lady Gail was very nice
Delivery driver who’s down to earth
A+++++ on service
From
Randy Ferris
Randyspotties
Needed my Class A diesel RV towed to a shop. Called office night before and got it scheduled for first thing in morning. Eli showed up on time @ 7:30 AM and handled my RV with white glove treatment like it was his own. Shop where he took it had all good to say about driver (Eli). Reasonably priced and great delivery of service. Hope I don’t need them again but will definitely be the first on my list to call if I do.
They say 24 - 7, but tried calling on a Friday evening and sat morning for a simple 5 mile tow. Got no answer and couldn't leave a message. Next time I will probably not call them.
While I hope this will be the only time I need their services, they were very friendly and extremely helpful! The gentleman that came to tow my car was very patient and I really appreciated everything! Thank you!
Website
