I didn't visit the store this time but I needed a part and called to see if they had it in stock (tensioner pulley, not the entire tensioner) and, unfortunately, they did not. However, the person I talked to was extremely helpful, courteous, and gave absolutely no "superiority complex" attitude that is so common with parts store counter employees. Rather, he was just plain helpful, friendly, courteous, and made it so that if I was to need another part (which, of course, I will any day now...it's just the way it goes) I would have absolutely no feelings of dread or hesitation calling due to bad attitude parts store guys who often like to think of themselves as ASE Master Technicians because he was a hell of a nice guy who genuinely seemed to want to help. Kudos to you, sir, I'll definitely be back to support your business.
Always great customer service at Geauga Auto, as well as very knowledgeable staff. Great turnaround time if ordering parts, but usually have what you need in stock. Always at a great price! Definitely the best auto parts store around.
Been going there for 40 plus years they either have what I want at a fair price or they ordered in for me what ever I need in the auto parts department Patsy and Dale are the best they will order everything right in for you
Real professionals who can give advice. They give you the correct part the first time. If the don't have it the can get it, often the same day. They can even help you install wiper blades and check your charging system among other things.
Dale, Rich & staff are some of the most knowledgeable folks in the industry. It seems that no matter how rare, unique, or troublesome the part / item I am looking for; they either have it in stock or can get it. & @ a price point comprable or lower than other auto parts supply stores in town. This has now made them my One Stop Shop. Also there is something to be said for locally owned and operated !
Excellent service, very friendly and helpful. If they don't have what I need and it's early in the day, they can usually get it by late afternoon, definitely by next morning. I stopped comparing prices with other parts stores and just call Geauga Auto. Not only are they the best price wise, but the folks there are the best.
Good auto parts store,does carry some commercial truck parts, has a hydraulic hose machine. Has parts that are compatible with other items, like V-belts . I took a man their for a replacement belt for his maytag washer, and they had the right size. Very corgible to me. I go there occasionally.
A "REAL" Auto Parts Store! Unlike a lot of the other "Real Auto Part Stores" they don't squeeze every last penny out of your hand! 9/10 times they are either cheaper or within change of the big box stores! If you want air fresheners and trinkets to put on your grocery getter, stick with the big chain stores! But if you want the right QUALITY REAL parts & real parts people, then this is your place! Kinda like the "Cheers" of auto part stores! Plus you'll be supporting real local business, not board room Jockey's!
Best service and quality products in Lake and Geauga County highly recommended I usually get better prices there and they get me just about anything I could possibly need next day.
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