What clients say about Wades Truck & Trailer Repair in North Monroeville (OH)
Ryan was excellent to work with and i appreciate all he did and the care he took while doing his job. Will be recommending him any chance i get. Again thanks for all you do I appreciate you.
I called wades truck and trailer repair and the mechanic ben came out in less then 30 minutes and repaired my truck in a timely manner and got me back on the road quickly
DO NOT CALL THIS SHOP, AVOID TRUCKERS, THIS GUY WHO DO THE ROAD SERVICE, CHARGING FOR REPLACING TIRE 550-740$, WITH YOUR OWN TIRE, JUST TO COME AND TAKE OFF AND MOUNT TIRE, LABO...., I CANT BELEIVE THAT THEY HAVE 4 STAR PLUS REVIEWS, PROBABLY THEIR FRIENDS AS MANY OF THEM ON INTERSTATES, I HOPE SOMEBODY WILL SLAP THEM WITH LAWSUIT FOR OVERCHARGING PRICES, OVER MARKET PRICE, JUST TO SEND THEM INSPECTION IN SHOP NOTHING ELSE, WHEN THAT HAPPEND, TABLES WILL TURN QUICKLY, SHAME!!!! NEVER CSLL THIS PEOPLE!!!!
Had an air line rub through my company called Wades truck and trailer repair Brayden came out fixed it quickly and was very friendly even moved clip on frame for me so it wouldn't rub again. Thanks Brayden keep up the great work. I appreciated it.
They did a great install I had minor things over the road I had to do quite a bit but that's normal with the replacement of the engine/transmission I've driven 80,000 miles on my truck so far overall thank you
I had a blowout tire on my truck on I
-90 W and called for roadside service. Within an hour of my call, Ryan Wilken showed up and got right to work. He replaced my tire in about 20 minutes, was very knowledgeable, and did an excellent job. Professional, efficient, and dependable service — exactly what you want in a roadside emergency. I really appreciate the quick response and quality work. Highly recommend!
In Sandusky waiting to get into the track in Norwalk, noticed one side of our race trailer wasn’t raising up. Got under it and found the leveler had broken one of the rubber mounts. Called Wades, Nick(?) answered promptly and knew what I needed right away, they had it in stock, Kaylee picked up the part for me and delivered it to where I was, and it was 7pm. Great service and I wouldn’t hesitate to recommend them to anyone. The after hour call was reasonable and people don’t work for free.
Excellent Mobil service. I called with an issue with a brake chamber, Graham the service tech was dispatched, he was polite, professional and informative. I asked him if he would do some additional work/repairs while he was there and he didn’t hesitate. The price was fair for the parts and work completed, I will definitely use Wade’s again if I am in the area and in need of repair work.
As the owner of a trucking company with 30 trucks and a shop of my own, I had high expectations when I brought my truck to Wade’s based on their strong reputation in the area. Unfortunately, my experience was mixed.
I came in with two blown tires, one airbag, and one brake shoe that needed replacement. The technician assigned to my truck, Graham, completed the repairs in under 3 hours of active work, though he took a long lunch in between. Despite this, I was charged 2 hours of labor for the airbag replacement (a task that should take no more than 30 minutes in my shop) and 2.75 hours for the brake shoe replacement. While he claimed the brake shoe repair was time-intensive due to using a torch, I observed the entire process and did not see evidence to support that duration.
While I cannot deny the shop is well-equipped with parts and ample parking, I was disappointed in the inefficiency and overbilling. My recommendation: Wade’s is a solid shop, but I would advise against having Graham work on your truck.
PS: Changing from 2stars to 4, as the owner called me immediately after my review, that itself shows you how solid this shop is.
I got breakdown in I-90 west ,15 miles away from Wade Shop .So once I called the Shop I got the following:
1- the lady which responds to my call was very nice welcoming , highly level of communication and makes you feel your breakdown is simple and positive Energy.
2-First I will say Thank you RYAN .
You are very great technician I ever seen.
Guys please Look for that person
Communication , repair Quick, Clean work and clean finishing with Extra Care in the inspection.
This shop is top quality!
They sourced parts for a rear axle on a flatbed trailer, stayed late and installed the parts same day to get my driver on the road again.
The driver made it on time to the event and saved my customer from a NO show at the event. Total life savers here.
They went above and beyond to get the job done. They communicated the whole way and even provided pictures of the repairs during and after. Great shop. Great service. Great people. Hard to find these days. Thank you again.
By far the best company to deal with! We blow out a tire on our camper on our way to Cedar Point. It was almost closing time, I spoke to Kaylee who put in extra after hours and early morning hours just to make sure the tires got ordered and delivered on time. Even offered to have another part that broke delivered to their house. Communication was amazing letting us know when the tires arrived and fit us right in. They offered future tips and even checked to make sure we made it home safely. All around amazing!!
Had a blow out on my company's semi trailer in on I 90. Company got them to come out to me to replace tire and fix mudflap bracket. Young mechanic , which I didn't get his name, was very efficient and professional doing the work on the side of the road. Would definitely recommend them to anyone needing roadside work and id expect the work at their shop would be top notch as well. The lady who called me to get some information from me was friendly and professional as well and was doing what she could to speed up the process to get me moving again as fast as possible. Thanks for your help.
Wades Truck and Trailer Repair is one of the best and friendliest places!! Shout it to Ms. Kaylee who helped me in getting my trailer repaired and back on the road!!🫡🙏🏽🏆Did I mention they repaired my trailer with the load on it!! Phenomenal job!!
We blew three out of four camper tires on our way to Michigan from Pennsylvania. Long story short while we were stopped camping near Sandusky I called Wade’s to see if they had or could get the wheels and tires I needed to replace. Kaylee took the time to price out several different options and got them in within 2 days which was perfect for our timeframe.
She went above and beyond by reaching out to make sure everything worked out with the new tires once we had them on. I can’t recommend Wade’s more highly.
Me and my fiancé travel and live full time in our self converted ford e450 shuttle bus! We had some loose coils and blew a coolant hose. The staff at wades was honest, accommodating, and kind. They even let us stay in their lot for a night until the part we needed came in the next day. They went out of their way to help us get back on the road and give us the best pricing possible. It can be very hard to find a mechanic who will work on a big rig, never mind one that is reliable with fair pricing. Definitely recommend wades if you have a big rig that needs to be worked on. They also off 24 hour roadside assistance. Definitely check these guys out!!
Wade’s did an amazing job repairing my trailer. I had a failure of the side panels from it being poorly built at the manufacturer. Wade’s was persistent in proving to the manufacturer that the trailer was improperly built and pushed for the approval for a proper repair under warranty. They were able to remove all the siding and properly install and replace the bad panels. Kaylee and Nick kept me updated the entire process.
We was traveling out of state after calling all over with no one wanting to change a tire for us. We finally got hold of these guys and they came from about an hour away to get us back on the road! Ryan was great help and great guy! 110% recommend! Can’t thank these guys enough for coming out on a Saturday at 10pm!
One of our trucks had an air tank issue and needed to stop on the shoulder of I80/90. Wades Truck & Trailer Repair was the only company that actually wanted to come out and do the repair on the side of the road. Every other company I called said that it's too risky. They arrived on the scene within the exact time that they said they would, they completed the repair in less than half an hour and ended up charging us a very fair price considering the circumstances. I would highly recommend Wades Truck & Trailer repair. The mechanic was super friendly and even took the time to explain what the issue was and how he repaired it.
Driver had an inner tire blowout. I talked to Kaylee and we agreed to have an inner tire changed for a spare. We were notified that he needed a mud flap that was $20 in which I agreed to get it done. An hour later I received a call that the bracket that holds the mud flap was broken also and I was quoted 75 for a new bracket in which I did not agree to do. In the end I was charged $148.27 I was charged FOR THE TIME TAKEN TO GIVE A QUOTE. It is not industry standard to charge time to take a quote. It does not take long to see if a mud flap bracket needs to be replaced. And on top of that I was charged 85 for the tire mount not $75 like I was initially quoted and an hour and 15 minutes to mount a spare on and inner drive tire. When i confronted Kaylee about this she said " we can take it off if you don't want to pay the bill ( the spare) ." Extremely unprofessional. Don't waste your time, go to a TA
I had a terrible experience with Wades Truck & Trailer Repair. I brought my RV in to get the tires changed and ended up being charged an outrageous $3,000 for the service. Not only did they not provide a quote upfront, but they also didn't solve any of the other issues I had with the vehicle. They had my RV parked inside their shop all day and didn't start working on it until late in the day, which meant I had to wait until closing time to pick it up. To add insult to injury, they charged me for a whopping 8 hours of labor just for changing the tires!
What's worse is that they claimed to have done an inspection and charged me $400 for it, but all they did was remove the tires (which was already part of the tire change service I paid for). They also charged me $200 just to change a bulb on the brake light! This place is a total scam and a rip-off. They took advantage of me and my RV and didn't provide any quality service. I highly recommend that you stay away from Wades Truck & Trailer Repair and take your business elsewhere where they won't take advantage of their customers."
The best shop for semi in Ohio area and Ryan is the man who fix my truck. He did a great job and he is a hard working guy and very honest of his job. He will help out any truckers that has problem with their truck. This is the best of the best mechanic. The parts department was also very polite and they will entertain you right and give you some good advices and ideas.
Saving grace! The people here are amazing. The bearing on our trailer melted while we were traveling back home to Indiana with our three little kids. These guys had mercy on us and diligently got to work on our trailer right away so we can get back on the road. They got it fixed in just a few hours without hesitation. The mechanic really knew what he was doing and did the job with precision and attention to detail. I'm so thankful for this place and really appreciate their prompt help in our time of trouble. Very reasonable cost of repair in an emergency situation.
DOT shut one of our trucks down at exit 118 on I-80 with leaking air from this elbow, Wades was there and had him up and running, repaired and reasonably quick which took some pressure of me. I could now provide my customer a new ETA for their delivery quite soon after they were notified that I was down initially and with out a lot of guessing or what ifs.
Very fairly priced. I expected worse for a road side repair. Thank goodness it was during regular business hours. I would use them again if we were in the area with an issue..I called them at 12:39 in the afternoon, by 3:14 PM he was done and I was making payment..I couldn't ask for more, quite pleased
Very good reliable service. I was about 20 miles away from their shop in Monroeville, OH on US-2 when my Center Bearing on Volvo 670 fall a part. They took my call at 3.00am Saturday morning and service truck showed up withing an hour. Good equipped truck and professional tech. Tiki him 2 hours to change it on a ground from arrival till truck was completely done andI I got invoiced. You can spent much more time in a shop for same job these people did on a sholder. Very good tech. Price wise it cost me $478.00 for service call, labour and milage. Which is I think reasonable price for the road service. So, I was able to get back on a road within 3 hours I called them. Great job. Thank you.
Website
