LAKE ERIE GOLF CARS in
Warrensville Heights (OH)

We purchased our first golf car from Jay at Lake Erie Golf Cars. New to the market, I was very impressed with Jay's professionalism and assistance with any question we had, even giving us options and product information well after business hours. To me, that was something that gave us reassurance that if were were to need help or assistance after the sale, Jay or someone at Lake Erie Golf Cars would be there to stand behind the sale. The sales process was extremely efficient and painless. Delivery was prompt as well. Very pleased that we chose Lake Erie Golf Cars and know that they will be there should we have any questions or concerns after the sale.

The Service Department at Lake Erie Golf Cars is completely inept, specifically Sheri Canderowski (spelling?). DO NOT use Lake Erie Golf Cars for service repairs. I took the time deliver my golf car for repair and perfectly explained the issue. They "fixed" the issue but failed to confirm that their repair actually worked. I then picked up my golf car and returned it to my property only to find that the "fix" that I paid for did not correct the problem. I then returned my golf car AGAIN to Lake Erie Golf Cars. The service department replaced several different and expensive parts to only discover that that second "fix" did not work. After their second round of fixes they speculated what the appropriate fix could be but informed me that they don't have the talent in house to perform the repair (installing new pistons, rings, and gaskets). Anyone with an ounce of mechanical aptitude would understand and appreciate how simple this job is. The Service Department perfectly demonstrated their mechanical incompetence by repeatedly failing to identifying the issue and their lack of talent to conduct the simple repair. I would trust them to change your oil and install a new battery, or belt, but nothing more technical than that. Also, don't expect to be even slightly kept informed of the status of the repair. I have documented each and every call and physical visit that I have made to Lake Erie Golf Cars and the amount of persistence that I have needed to simply secure an status update is dizzying. Disgusted, Brendan Breen Shaker Heights, OH

First ever review. The Salesman Clayton (Canfield Location) waited on me. He was truly a great representative for Lake Erie Golf Carts . He was respectful and pleasant . I definitely recommend Lake Erie Golf Carts.

I walked in and three workers were sitting in a office all looking at their cell phones. I walked around looking at the carts for 5 min. None of them looked at me or greeted me. I then walked up to them and asked questions but they acted like I was bothering them. It was 1/2 hour before closing. Two of them continued on their cell phones like I didn’t exist. One finally came out and talked to me but really couldn’t help. So I left. I felt uncomfortable at that point and didn’t want to do business with these type of people. There were no other customers in the store. No one was on the phone either. I live 5 min from here. I was very upset. I drove all the way to mentor to their competitor and was treated extremely well. 3 people tried to help me the moment I walked in the door. If you don’t think I was in your store on miles road check your cameras. You will see where your employees were.

Came today to buy a golf car within business hours but store is closed and no one picks up the phone. Customer service minus 5 stars! Guess what we are not coming back!

Part and Service are great to work with. Joey was fast and reliable. They even came out to the house. Thank you McKenzie and Joey!

Service is below terrible. I have a service agreement for a fleet and they won’t even show up on scheduled days. Half the time when I leave a message they won’t return calls and when they don’t have the parts they need for repairs and promise to send them they don’t. Awful!

I deliver golf carts here all the time. From new cars to used cars. The guys are all friendly and helpful. The showroom looks amazing and filled with cool upgraded carts

What a wonderful place to shop. The owner took the time to not sell us a golf cart but to educate us on the various types and the benefits from the different accessories available. We could not be happier with our purchase and look forward to a summer of fun with our new golf cart. Thank you again for everything.

Excellent experience. I dealt with Jay. He is young, but quite knowledgeable. He went WAY above & beyond at every opportunity. And he is the same AFTER the sale. There was a small issue, and he personally handled it immediately. The experience is one of the better of my life in dealing with salespeople. The pricing was very fair. He is a good salesperson and Lake Erie Golf Carts is a solid company. Will most definitely recommend them to anyone and confidently also!!!!!!! GREAT JOB GUYS!!!!!!

Was promised a cooler as part of the deal, didn’t come with one. When i asked why it was not included I was told I could purchase one…. Then I took it out on the course for the first time with a client of mine and it ran out of gas. I literally drove 500 yards onto the course and it stopped. The course doesn’t sell gas. I had to leave my client and find a gas station that sold gas cans. 45 min later my irritated and sweaty client and I were playing again. When I told my sales rep about the incident he said they would reimburse me for the gas…. How about the cooler you lied to me about? Nope…. Nothing. Don’t waste your time with this place. They don’t value your business and they deliver your brand new cart with no gas!

We rented a Golf car from Lake Erie for a long weekend and it was great! The service was amazing and the staff was very professional! If your looking for a golf car be sure to check out Lake Erie Golf Cars!

Had great experience purchasing golf cart from Lake Erie Golf Cars of Canfield. Lots of options, helpful and knowledgeable staff, quick delivery! They will help you get the golf cart you have been dreaming of cruising around in! Highly recommend!

Frank is a great salesperson and works hard to get everything you need in a golf cart and financing as well . Anyone looking to purchase a golf cart at Lake Erie Golf Carts make sure you ask for Frank and he will do whatever it takes to get it done again Thx Frank

Jay did an amazing job at helping me find a golf cart for my family and I. If I ever need another golf cart I will definitely go to Jay!

We were told we were sold a 2015. However, a couple years later we found out it was really a 2013! Scammers! I only bought there since I thought it was a newer cart! You don't get a title to verify with a golf cart. They also used generic brand batteries that only my lasted 3 years with proper maintenance compared to the Trojan brands that last twice as long! Then they Put the wrong roof on that didn't fit properly! Then after a little while of getting to know ur cart, you will notice the half-A$$ job they did on the refurb! I took it to another dealer, and the fixed a lot of their mistakes, but it cost me! So many other good Golf Cart Dealers around that are passionate about what they do, so best off to just avoid this one! It was just overall a terrible experience and wish I went elsewhere! These guys just want to see what they can get away with and push you out the door!

I had a great experience when I needed service! McKenzie had someone out to my house within a few hours. The service man Joe was quick and pleasant. I really appreciate the over and above service and quick response when I know everyone is short staffed and spread too thin.

We were really impressed with a gentleman named Art. They didn't have the part that we needed and so he made one for us He was very nice and accommodating. Thank you for your dedicated employees. Ed and Nancy

Purchased golf car from Lake Erie and have been thoroughly satisfied. Servicing the car has been easy and convenient. Mackenzie is a customer advocate and ensures your issues and concerns are addressed. Solid organization through and through.

I'm enjoying working with Lake Erie Golf Cars to service and upgrade my EZGO cart. Their staff is super friendly and knowledgeable and prices are more than fair.

Very Pleased with my most recent Golf Cart Purchase. Sales associate Joe Fedor was Knowledgeable, and easy to Work with. The Cart itself (2016 Refurbished Club Car) Exceeded Expectations, and Definitely made a Christmas for my Kids to remember. Thanks again, Joe!

Outstanding service and response! Purchased golf cart earlier this year and have been extremely pleased with customized solution, responsiveness and quality of work! Definitely recommend Lake Erie Golf Cars for anyone interested In a new or used option!

Paid 5995 for a golf cart, it arrived and it looked nice. A few days later I tried to use the usb charger and it wasn't working and after a few days you start to notice the okay job on the refurbishing, it was okay work for the price but definitely not excellent. I notified the salesman about the usb not working and he pawned me off on Mackenzie who I left a message for and never heard back from her. I want to buy a golf cart for my mom but I will be searching elsewhere.

Just had a great experience with the customer service at Lake Erie Golf Cars, MacKenzie Millward was awesome to work with and also had time to listen to our needs and concerns. She remedied our issues quickly and efficiently.

Have dealt with Lake Erie Golf Cars now for 17 years. This is my 2nd Cart with them purchased in 2013 and needed new batteries, checkup etc. Performed quickly and delivered and installed efficiently. Thanks Mackenzie and Joe. Excellent business partners for 17 years. Would get my highest recommendation!! Sincerely Claude

I have had great repairs to my old cart here in the past. Today was the purchase of a smart charger. In stock, already charging!

We decided to upgrade our golf cart and I remembered seeing Lake Erie Golf Carts at the RV show . So I went on their website and we picked out one to go look at . So I had Friday off and on the way to our campground we stopped by . We were introduced to Joe Fedor !!! Joe was able to get us into a 2019 EXGO gas cart in less than a hour !! We actually ended up buying one that we didn’t see on their website !! He loaded up on my utility trailer and off we went !! We have gotten some many compliments on our new cart !! I just love the color!! We couldn’t be happier !! So we are passing on the good word !! Thanks again Mr. Fedor !! 🙌🙌