I have gotten my car repaired now twice from Crash Champions. They have been so accommodating and helpful. I would recommend them to anyone looking to get their car fixed after an accident. They are timely, professional, and experienced at what they do. 11/10 service
The Champions Collision Repair shop in Rocky River is the best. Very professional and very efficient and knowledgeable in fixing the body work on my car. My car was restored and she looks beautiful. Thank you for everything.
I'm showing before-and-after photos. The front side of my car was banged up pretty badly after a minor crash. I'm pleased with the work that was done, given the damage and budget, and with how quickly I got my car back. Overall a very positive experience was made after having a bad experience.
Tom & Jessica were great to work with! Had to get a bumper replaced on a large SUV - they were extremely helpful, friendly, prompt, and their team did a fantastic job with high quality. Highly recommend
I took my husband's SUV there for a collision repair. This company did a fanomonal job. The service, staff and amount of time was A+. I would recommend this business to everyone 👌
Crash Champions repaired my vehicle after an accident and did a great job. They were professional and friendly and kept me apprised of the progress. I highly recommend them.
Great and friendly service! I had locked my keys in my car and my insurance sent out a locksmith. In the process of retrieving my keys, he ended up bending the top driver side edge of my car door as he was gaining access to my car. I walked in and within 10 minutes they were able to repair my door and bend it back into place for no charge! I would definitely go here again.
I’ve used Crash Champions at a different location before on a previous vehicle of mine, so when I needed work done on my current vehicle and saw they were recommended with my insurance, I didn’t hesitate. The process was seamless and although there was a little confusion due to the insurance clearance and communication on the part that was needed, once that was figured out, my truck was fixed in a matter of days! I was completely shocked at how fast they got the work done. I would recommend this location to anyone needing work done.
I was recently rear ended and needed my rear bumper replaced. Everyone was very friendly and the work they did was wonderful, you could never tell anything happened! In addition to the exterior work, they were kind enough to also clean up the inside of my car! Would definitely recommend if you need any body work.
All around very positive experience. Crash Champions did a fantastic job on our damage repair and made the whole process easy and convenient. The staff is very friendly and professional. I was kept updated on the status and what was promised was delivered on time and as expected. I highly recommend them for any damage repair needs!
Crash champions was incredible! They were so organized everything about this process was a breeze! They kept me up to date on the status of my vehicle they did all the work with the insurance company with the claim and the pictures and the payment! They completed the work in less than a week and then cleaning my vehicle inside and Out!!!! 😍😍😍😍 the receptionist is fantastic she’s kind quick and knowledgeable. Enterprise was so organized with renting and returning of my vehicle. I highly recommend crash champions and I will absolutely be back in the future!
I had a splash shield/skid plate issue where it was hanging down from my car dragging on the ground. They were able to squeeze me in the schedule immediately same morning, fix it back up and direct me with next steps to protect the longevity of my car. Everyone was so kind and professional, definitely recommend them.
Very thankful to Crash Champions for fast, efficient, and seamless work completed on my vehicle. They made it easy to understand the whole process and the vehicle looks great. Especially thankful for Jessica in the office who went above and beyond to help!
Crash Champions (in Rocky River) did an absolutely stunning job repainting a front bumper and blending it with the front fenders. The 2013 car looks brand new. They also had the exterior thoroughly washed prior to pickup. Tom (owner) was on top of everything from quote, status, and final review/approval. It’s great to have premium quality auto refinishing right in Rocky River. Thanks!
I posted a review about my first (awesome) experience with Crash Campions a year ago. I stopped by (today) for what I thought would be another quote. I was greeted by Jessica who is a brilliant hiring decision since last year. Jessica looked at the area of the car bumper that I thought would need sanding, priming, paint, and clearcoat. Jessica's 11years of hands-on experience/knowledge was on full display. Jessica believed the bumper imperfections could be buffed out: spot-on! Tom (owner) was very kind enough to take care of the treatment, immediately. Honestly, I was a fan last year, with Jessica and Tom's one-two punch I am now a super-fan. If you’re in need of ANY vehicle refinish work - look no further than Crash Champions in Rocky River! Thank you, Jessica and Tom!
I had a great experience here! They stuck to the timeline that we agreed on and sent updates during repairs. Though I had to bring my car back due to concerns, I still give a 5 star rating because Nicholas helped me right away and he made an adjustment that only took about 15 minutes. The team also made me feel comfortable about bringing my car back if I had any other concerns. I’m glad to have my car back and would definitely recommend coming here!
Great service. Timely updates and communication throughout the process. Car repairs look perfect. Car was completed earlier than expected which was a pleasant surprise. Recommend Crash Champions to all!
My car was sent to them by State Farm, after a rear end collision. They were very professional and very friendly. Jessica is awesome at the entrance. Very knowledgeable and helpful. The guys i got to chat with were all nice guys, that you'd enjoy a beer with. My crashed car was deemed totaled, but they were helpful through the process. And, from what I noticed, they appear to do a really good job restoring the cars.
This place is awesome, and so are the people. I was met with kind, professional staff as soon as I consulted them, the service was swift, and the repair was top-notch. They are a great, reliable shop I'd recommend to anyone. Had an issue with my brand new car, and the car still looks brand new after their repair--like nothing ever happened. Fantastic experience!
They did an excellent job on my car.
Communication was great with texts along the way. They gave me my car cleaner than when I took it in. I would definitely recommend them.
They were very polite and got my car done within a week. They communicated with me appropriately. I have no complaints. I just had a small broken piece of my front bumper to fix. It was done within a week
Had someone back into my car took it to Crash Champions. I don’t normally do reviews but wanted to do a review for them. From the time I first took it there they couldn’t have done enough for me. When I got my car back the paint was exact! Would definitely take my car there again! Are you ready for this they even cleaned my car inside and outside! Thank u Crash Champions.
I am very satisfied with the results of my vehicle repair and the customer service within this location. The man (I believe his name is Tom) who helped me check my car in and out was very knowledgeable, friendly, and communicated very well about the updates on my car throughout the repair process. I was running late to pick up my car and Tom was more than happy to stay a bit longer even though they were closed so that I could come pick it up. When getting my car back, it looked brand new; inside and out! If I ever have car trouble, I am more than glad to come back to this establishment
Amazing shop! I was rear ended, and they took care of my car and a very careful, efficient, and prompt manner. The customer service was amazing as well! My car looks and feels like a brand new vehicle!
Crash Champions did a fantastic job! They completed the repairs quickly, the repairs look great, and my van has not been this clean inside and out since I bought it. The customer service interactions were all great as well. Thank you!
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