Smithson Towing deserves 5 stars for rescuing us after my girlfriend attempted to convert a perfectly normal minivan into a competitive monster truck.
She didn’t just hit a curb… she conquered it. Fully mounted. Suspension flexed. Frame resting proudly on concrete like it just summited Everest. And for dramatic effect? She took out a “Now Hiring” sign and parked on top of it like she was staking a claim in the Wild West. I half expected her to step out and plant a flag.
What was supposed to be a casual coffee stop turned into a live demonstration of “Minivan Off-Roading: Urban Edition.” The confidence was unmatched. The depth perception? Debatable. The commitment? Absolute.
Enter Smithson Towing — the calm professionals arriving at the scene of chaos. They pulled up, assessed the situation, and somehow managed to keep straight faces while staring at a minivan that had clearly lost all respect for standard parking lot boundaries.
No judgment. No drama. No damage. Just quick, skilled work getting us unstuck and back on solid ground where we clearly belong. They handled it smoothly and professionally while we stood there pretending this sort of thing “happens all the time.”
If you ever find yourself unexpectedly testing the structural limits of a curb, sign, or basic common sense, Smithson is who you call. Fast response, great service, and the kind of professionalism you need when your household includes someone who believes sidewalks are more of a suggestion than a rule.
This company gave me the best experience I’ve ever had with a towing service! They were responsive, came right away, and found a way to get my car towed all the way to the back of my narrow driveway.
They know what they’re doing and took good care of me. I recommend them hands-down. :)
Ray was great! Got a flat and had no spare. Picked us up for a tow and was very pleasant to talk to on the ride! Great employee! Very timely and great service. Thanks Ray!
Amazing service and great communication. I called, 3 hrs later I had money in hand and it was getting towed away. No lies, rigmarole. Thank you so much!
These guys have all of my respect. Hit a huge pothole and got an instant flat. Waited and hour 30 for my insurance to supposedly send one. I bailed and got to these guys. Came instantly in the snow. Brought two trucks to block cars from swinging by me while they towed. Call them first when you got a problem.
Joshua was so nice and professional, he took his time with our vehicle and gave us a great deal for our vehicle to be flat bed towed. I recommend using there services!
My car had some electrical issues and power steering along with other things so couldn't drive it. Called them and they were able to help within the hour to get the car towed to the dealer so I could get it repaired. Also was responsive and helpful when I asked for paperwork that I needed. Nice guys and got the job done well!
After being told I’d have to wait 4 hours for triple A I called Charles and he came and picked me up in 20 minutes! Super nice, great price and got me and my car safely to a tire shop on a Sunday night! Hopefully I won’t need another tow in the future but if I do I’m calling him again because I know he’s reliable. Thanks again, Charles!
Josh was the man. Very kind and genuine guy, he helped push my truck out of a small steep apartment garage and towed in -4 degree weather to the dealership. Great communication and quick
He helped us haul away my son's old car. In the process my son forget to get his school parking pass. Hiram went above and beyond to get the parking pass back for him. He was super friendly and kind.
Needed my car towed to a repair shop. Called Smithsons the guy who answered gave me a great price and time he would arrive. Arrived on schedule got my vehicle out of my driveway in minutes. Also sent a text with a picture of my vehicle at the repair shop. Great guys and great company!!
-4 degrees outside and the gentleman was there in a heartbeat. He even mentioned that he was having a busy day so I was anticipating that he may be late. But Nope! I still don’t understand how he was able to fit it in the ridiculously small driveway on an even smaller, narrow street. Nice work!
Short 4 mile tow job. Left disabled car to be taken to my place. All done in less than an hour.
Easy to schedule. Texted my info to them. Didn't have to wait with the car. Delivered to my place. Josh maneuvered the parking deck at my place like a JEDI.
Don't waste you time getting a quote from Kufner. Smithson is 30% cheaper.
My grandmother's car broke down during heavy snow unexpectedly. A good Samaritan sat with my grandma until luck had it a Smithsons Towing truck came down the same street she had been having car troubles on and stopped to help. The worker was an amazing gentleman who loaded the car quickly. He was respectful and well-mannered, providing great assistance with a tow in a time of need out of nowhere. We greatly appreciate the work done and will be recommending the company to many.Five stars for sure.
So today I had an issue with my car where the engine blew and I called smithson's towing and these guys was at my house and 22 minutes from the time that I called them. When you talk about customer satisfaction they went above and beyond my expectations to get this car out of my driveway. They were courteous, polite, professional, knowledgeable and the communication skills was phenomenal from the time I called them so the point of them actually picking up the vehicle. I strongly recommend this service to anyone. Not to mention they have a wide range of service that they offer. Not only do they do towing's, but they also do jump starts, lockouts and just a lot of other things. So if you are in need of any of the service I mentioned give them a call.
Exceptional service! The dispatcher was helpful, and the driver arrived quickly and was very friendly. They towed my car without any issues and the price was fair. Turned a stressful situation into a manageable one. Will definitely use them again if needed. Five stars!
Very honest and decent people here. My car's back tired locked up, and I called Smithsons for help. They helped me figure out the problem over the phone, no charge! These will be the first guys I call if I ever need help again. Highly recommend!!!
With title in hand, I called and in less than 30 minutes they picked up my vehicle quick and efficiently. Super friendly service too and was very helpful. I definitely would use again and recommend for any of his services.
I had an awesome experience with this towing company. They showed up quickly, were super friendly, and made a stressful situation way easier. What really impressed me is that they even connected me with a mechanic they knew he fixed my car in just one day. The whole process was smooth and honestly way better than I expected. Highly recommend!
Affordable and quick got the job done less than 10 mins the best towing company in Cleveland I highly recommend they are great and very friendly I won’t go to nobody else
I have to say I called these guys last minute to come and pick up a vehicle for me in the Akron area and bring it back to Cleveland heights area up in cleveland. When I tell you they went above and beyond, they were very professional, courteous, polite and just overall good people to do business with not to mention the price was fantastic and most important they got my vehicle back here to me safe and sound. I would recommend smithson's towing to anyone.
Genuinely THE BEST. No exaggeration; I called Smithsons Towing at 9:16 PM on a Sunday night, and my car was picked up by 9:28 PM. Not only did they answer immediately, get my car immediately..they also stored it overnight and were extremely flexible with my pickup time the next day. If I ever need a tow again, I will 1000% be calling Smithsons Towing. Excellent service, can't recommend enough. 100/10!
My car broke down on the on ramp and just had the night from hell they were so kind to me and the quickest service. Really saved my day I will always be using your company when in need! Thank you so much for the help and kindness I am forever grateful keep doing a great job and stay safe wish I could give you ten stars
Hands down, not only top notch service but competitive pricing that won’t break your bank! I’ll never use another towing service. Brought my car home safely and no damage which is important to me. Smithsons is my one and only choice!
When you need a tow you need it done fast and done right. We called at 6:30pm on a Sunday and the car was dropped off at our mechanic before 7:30pm. Hiram was easy to work with from the first call with a quick quote, to picking up and dropping off the car.
These guys are the BEST! They do what they say they are going to do, and go BEYOND!
I needed a property cleared of a ton of junk scrap vehicles and more and they were awesome! Even had a solution to get rid of a boat for me at a very reasonable price.
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