What clients say about NAPA Auto Parts - Williamsburg Auto Parts Inc in Williamsburg (OH)
I'll tell you what, if you want a place where they know what they're talking about and aren't just some young place fillers, or bodies to ring someone out.... Go see these guys over at Napa. You can't get any better.
Over all NAPA is a quality parts store but. Last time I checked the price on a small oil filter for a riding mower I was blown away. $22 I'm sorry but common folk cant afford $22 for a $10 filter. Sorry NAPA
I found the part I needed here! Due to domestic policies the supply chain has been literally cut asunder. Thank God Napa found the part and had it shipped to this location! And outfitted me with the assembly and lights and everything I needed! Plus the fellas that work here are pretty cool too :)
There are 4 auto parts stores within 5 min of my house and i drive 10 min past them to go to williamsburg napa they are the friendliest and most knowledgeable i have ever been to.
Had everything we needed. Knowledgeable staff friendly and Helpful. Prices were kind of high imo for air brake hose connectors and battery cable by the foot.... BUT they do have Ammo for sale which is cool.
They were very expensive and so busy I waited for at least 15 minutes before someone ask me if I needed help. I was a woman in a man's store, at least that's how they made me feel.
Nice group of people. If they don't have the part or tool you need they can't get it pretty quick or within reason. They are very dedicated to helping the community and if they know someone who can help they will point you in the right direction. They will also give you pointers/ tips on the issue your having as they have worked on many cars themselves.
My fiance and I, stopped in to buy a couple items for a friend who was having extreme difficulty getting a broken part off his car. After hearing the situation, the salesman told us we didn't need to buy anything because he could tell us a simple trick. The trick worked and the part came right off; it only took 5 minutes. Our poor frustrated friend had been trying to get the part off for 11 hours! 😂
Our first time visiting this store. We were camping for the weekend and putting the toys on the water. We had a few issues and needed parts and tools. The gentle that took care of us was very helpful and in my opinion offered valuable knowledge that he didn't have to. We appreciate his kindness and professionalism and will visit this store in the future when in the area.
I went to return parts here that I didn't need for repairing my car. Sadly they would not take them back for return or store credit. I had a receipt but not the box the items originally came in. I am not shopping at this location or any of their stores as a result. O'riley's has provided me better service. Thanks.
Really good. I work with alot of equipment and they can always find the parts i need
They dont just rely on a computer to find your parts like all the other stores do.
Napa, my first choice for auto parts. The staff is very friendly and jovial. They know me by name and never fail to crack a joke and give me parts at a great price.
Oh and btw, Greg deserves a big raise. Nothing too wild, like $1600 an hour
Auto parts are a little pricey as compared to the chain stores. You must shop around for sure. The guys here are knowledgeable about parts without being dependant on a computer screen. The guys can usually find or order what I need pretty quickly.
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