EDIT: Tow driver used Auto loader no dolly’s to tow my AWD car while in park,and hit the mailbox. The owner of this company reached out and offered to make things right with the mailbox, which I appreciate. I would still BEWARE of how they are towing your vehicle.
Unfortunately we have had a string of bad luck with cars as of late, and we own way too many used cars. lol. But we called AAA and they sent out a man from this company on Friday December 12th. This guy was kind and knowledgeable and this particular car had been sitting for awhile and a tire went flat and it was as dead as dead could be and he was struggling to get the car towed onto the bed. But he got it after working at it and the whole time he was kind and we talked about cars and he was friendly and hardworking. He didn't get frustrated or discouraged at how unwinding and uncooperative the vehicle was being, just kept adjusting the chains and wheel/tires until he got it up. I appreciate his help and would recommend this guy to any one who needed a tow.
Brandon at CWR is the real deal. Pulled my fat of the fire on rush hour on a Friday night. Towed one of my big commercial vehicles out of a super tight spot. Nice dude and his girlfriend is super sweet too! Thanks to you both. Saved the day!!
I really want to thank Brandon for the help on Christmas! I was about 40 minutes from home stranded and my phone was almost dead. He showed up quicker than he promised and the conversation on the way home was very welcoming! Brandon was super knowledgeable and knew exactly how to get things done correct and safely! I really appreciate him and the business that was brought along with professionalism! Keep doing what you do, I don’t ever hope to need a tow but if I do I wanna be as close to CWR RADIUS as possible thank you again!!
Had my car towed a month ago due to my bumper COVER falling partially off. I called every week with no response. The first time I got someone to answer was 2 weeks after the tow and I was told they lost my number(despite me leaving a voicemail that morning leaving my number). After that I could only get text responses...first they were waiting on parts, then they were sick, finally they just didn't have time to get to it yet. Decided to just retrieve my car UNFIXED...was charged $150 for a 5 mile tow. I will never use their services again and would caution anyone else from doing so. I would have given negative stars if I could.
If they had checked my car, they would have realized the abs light was on in my car, which is why I didn't just buy tape from the dollar store where I was at when it happened and drive home...but nonetheless, I'll take it some where else and have it all fixed.
Bottom line is I received my car back in the same condition they picked it up and told nothing else was wrong...ABS light implies differently
Good people. Responded to my call immediately, and managed to arrive and get my car out of the ditch within less than an hour. Very kind, informative and understanding!
Got off work, car wouldn't start. Called CRW. Brandon was the driver. Really nice guy. Kept me updated on eta. Loading and unloading of vehicle went smooth. Did great job. Great service. Definitely use again. Had nice equipment. Definitely recommend. Five ⭐
Great company & people. We needed a tow for our car to the repair shop and a wench out for our truck all in the same day. They was on it. Stayed in contact the whole time in between setting up the time and getting here. Always nice. Prices are great. Second time with this company. Will definitely use them again.
Brandon and his associate did a great job in picking up me and my truck after a deer incident. We concluded that in the towing business he does not pray for your
misfortune. He just prays to be the one to help you through it. And, he will. They dropped me at my rental and dropped my truck before quickly heading on to help another. Thank you, and I will use him again.
On Wednesday 3/27/24 I broke down in London, Ohio got off the exit at B/P & was calling around to get a tow truck we could not locate a company that would answer the phone or put us on hold. We saw the CWR tow truck pull in for a gas fill up & I ask the driver Brandon if he could help me. Told him my story & he told us what to do & helped us push the Car into a safe place for CWR towing to pick-up in about an hour & took our car to car dealer. Highly satisfied with CWR towing & would definitely recommend.
Brandon was at the store that I had a flat tire in. He helped out above what he had to, he even helped get a better deal on the tire I needed. Thank you so much again.
Top knotch service. Driver's name was Brandon. He was friendly, professional, and personable. Their tow truck / equipment was nice , and appered to be well maintained. Highly satisfied with my experience and would definitely recommend. Will continue to use them in the future.
Folks arrived quickly and handled everything professionally. This was textbook good service while also helping me feel better about my tow situation. 10/10 recommend.
Most down to earth loving vibrations I have ever received from a tow / repair shop... Treating me like I am a relative.. such attention and care expressed ... I think they just gained a lifelong customer.. The world need more angels like CWR TOWING AND REPAIR.
I was doing 65 on the interstate just north of Cincinnati in a loaded semi truck, when one of their trucks towing a car jumped in front of me doing 55. I had to slam on my brakes to avoid a collision, but then their driver hit his brakes. This is a four lane road and there was no traffic in front of us, so this leads me to believe that this was an attempted insurance scam. I would avoid doing business with these dangerous people.
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