What clients say about Wellington Implement - Ashland in Ashland (OH)
W.I. was highly recommended to us and their spring special was just what we wanted for our lawn mower. They even come pick it up! When there was a situation, I let the office know. They handled it with professionalism and grace. The management and office staff went above and beyond what was necessary to make it right. We have been very pleased and will continue to use W.I.
Just got my Ultima ZT1 back from Wellington Implament and it looks great. Thanks to Mr Gary Jackson I'm so satisfied with their team. It's running great.
Thanks so much.
Got some great parts service from Wellington last night. We had an u-joint go out on combine that took two yokes with it about 7 last night. Texted Terry what we needed said no one in Ohio had the parts so he put in an order with case at 8pm last night and we had parts at 10 am this morning! Didn’t ask what shipping was on that but was pretty impressed to get going again that fast.
We rented the Gehl 255 Track loader from the Ashland store for the weekend. Machine was top notch, and all staff members were professional, helpful and knowledgeable making it a great rental experience. I will definitely be back to rent from them again.
I recently bought a brand new Kioti CK 2620 HST from Dylan at the Ashland store. Dylan was extremely patient and so easy to work with. Even if the prices seem slightly better somewhere else, I assure you they are not that far off in the end. 100% worth purchasing from Wellington Implement. I really appreciated the help I received and the fact that everyone I talked to seemed to always be in a great mood. I will continue to do business with them throughout the future. Kind of wish I got to work there with this team!
I highly recommend Josh at the Ashland Wellington Implement. Wether you are looking to buy equipment/attachments or rent equipment Josh is very knowledgeable on all of the equipment and attachments they sell. He’ll listen & explain what attachments are going to be best for the customer, as well as keep you updated when items are arriving. Thanks again Josh for the great service!
Bought the SCAG Patriot 52” with Kawasaki engine and it’s amazing!! Dylan from Wellington Implement was amazing!! He helped us find the perfect mower and size for our yard. Thanks again!
Pros:
The express service and winter storage is outstanding.
When I get my zero turn mower back in the spring it looks brand new. This is a 5 year old mower in photo.
Cons:
Prices have increased, and is almost too expensive. Would like to see price go down a little.
Honestly my experience could not have been any better. I have been working with Dylan on and off for months ( on various topics, including outside of his department). He has been great to work with.I started working with him when I was looking for a new Kioti, ultimately I found a great deal on a used tractor so I had to break the news to him that I would not be buying New. Fast forward, I had plenty of questions about my new to me Kioti. He never once made me feel like I was being a hassle or that my questions were outside of his department. I finally pulled the trigger on a 3rd function valve and install and my experience with with the service department was top notch as well. Over all very pleased with this dealership and the service they provided.
I rented a Case SV300 skid steer for eight days. The machine worked great. Absolutely no problems. The staff at Wellington were so helpful and polite. It was my first time renting from them and I will rent from them again without any hesitation. Well maintained equipment at decent prices.
Brand new facility here in Ashland, on RT 42. I stopped in and spoke to the salesman Josh. Nice guy. Very helpful. They sell Case, Kioti, and I think Yanmar 🚜 tractor's. They have 2 driveways. So don't freak out, if you miss the first one. It's on the hilltop. It creeps up on you quickly.
Pam, Brad and the service staff exceeded expectations. They were respectful of my time. Communicated clearly without excuses, prompt in returning phone calls and helped to solve my issues with a down mower. They treated me as a customer although I hadn't purchased there yet.
Ready for a replacement, I had options
purchasing a new scag cheaper. Great relations keep people productive and successful. My previous experience with Service built a confidence that reasonable expectations will be taken care of after the sale.
Josh in the sales department did great. He didn't waste my time, adapted and communicated through my platforms. The sale was simple, efficient and personable.
Overall, this organization is well run and the entire crew works with purpose. Happy to see unity and not egos. I will be purchasing more here. Thanks!
I was unloaded here fairly quickly. They have a dirt ramp, but I find it easier to pallet jack their freight to the back and let them pick it off the trailer
They fixed an oil leak on my Cub rider right away, very friendly people always remember you, pretty quick at ordering parts comes within a couple days, got me a new walk behind from there been a great mower so far
Somebody's playing games with the review process here. I've been in there a few times and have been very very happy with the staff. They've been very very helpful and very knowledgeable. Only short coming there they have only red tractor parts no green tractor parts LOL. Keep up the great job.
These folks are fantastic. I have an older Kubota and at times she is in need of repair or parts. They are very helpful in getting the correct parts and when I need to bring it in for shop work, they are outstanding. From a customer service standpoint, they are they are the best.
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