Perfect. My vehicle died on the way to work on a very cold morning and I called them in a pinch. They promptly quoted me (which is exactly what I was charged), showed up on time, and delivered my vehicle in a community parking space as close as possible to my unit without any prompting. Couldn't ask for a better resolution for what was initially a rotten morning.

Kelly Fuhrer

12/06/2024 16:52:17

A driver of a Dean Wreckers flat bed towing truck made some obscene gestures to me when I stopped at 540 off ramp and Buffalo in Raleigh. He was upset I was following traffic rules. I was driving a truck with furniture in the back, and yielding to oncoming traffic. He came up next to me at the next light, trying to intimidate me and push me off the road while I was in my turn lane. I called to report him to the office and they denied there was a driver in the area and hung up on me.

Julie Smith

10/14/2024 17:48:35

Matt came and towed me and my lowboy trailer off 540 tonight. He did a great job and with a smile. Cool guy.

Seth Jones

11/27/2024 02:19:23

Will be using Deans wrecker service again in the future! Original towing company couldn’t make it to help off load a forklift. I called deans 30 minutes before the delivery time and they really did an outstanding job. Got to us within 45 minutes, the driver Brandon was amazing, working professionally and quickly. 10/10 recommend to anyone in need of towing assistance!

Tori

05/29/2024 15:05:02

Well I've never really had a POSITIVE experience with a tow company..until now!! My jeep met its demise on the side of the road earlier this morning (clutch!!) as my pooch and I were returning from our earlier morning trail run. I called around and finally got ahold of Dean's. I was in a bit of a hurry and Dean showed up in about 10min! Loaded er' up and allowed my small pooch and I to ride in the truck with him, he even offered his tastycake snack for her as she was trying to steal it off the seat..lol! Dropped us all home safe and sound, easy peasy, and price wasn't astronomical like I feared. Dean was extremely pleasant and I would DEF recommend them for your towing needs! THANK YOU for gettng us home safely!! Cleo enjoyed her first tow truck ride!!!

Stacy Drew

10/23/2022 16:53:03

Called to get a price on changing a flat tire, was put on hold for 5 minutes. I hung up. It doesn't take putting someone on hold to get a price.

Enith Briales

08/16/2024 13:12:38

Curtis was awesome had to go above and beyond to get my car to start after some problems with it! Nice guy!!

Mary Lindsay Mount

10/08/2024 03:18:35

Dillon moved my toolbox today and was excellent. On time, responsive and helpful!

mattbraap519

08/22/2024 13:13:18

They are awesome and make sure their customers are safe and secure wonderful customer service and support 🙌🏽🙏🏽❤️ Reliable prices and service I HIGHLY RECOMMEND THEM

Keisha Herbin

08/04/2024 03:11:44

Called Thursday Feb 8, 2924 to prearrange a tow at my house for morning of Feb 9, car had a dead battery, wanted my Bimmer shop to replace it, but appointment had to be for the next day. Dean's did a great job prepping for the tow by phone: is your car 4WD (yes) then we must use a rollback truck, not mast and hook or transmission will be damaged; will it go into neutral (no) then we will try a jump, put in neutral and wench onto truck if won't start or maybe it will start and we can drive it on. I mentioned they would have to back up my long, curvy, narrow driveway to get to car in garage, there was no turnaround area for a truck. They got on Google Earth, saw my house and the drive, figured out car location, brought long jumpers, all set for 7:30 a.m. appearance. They called me at 7:00 the next morning to say they were in the driveway. Early!!! Nice. New truck, clean, two gentlemen clean in appearance, courteous, quick, professionals, not weekend warriors. They had to turn the truck around in the cul-de-sac because the cables would not reach backing in...no complaint, just "hey we need to turn the truck around, back in a second". Pulled up, hooked up, car started, they had to back out again to cul-de-sac to then back up to the garage to load the car, no complaint. Drove the car up, closed the windows (rain coming), checked that roof was closed, paid by credit card, and they were gone. It was fast, deliberate, care was taken, they knew what to do. A special acknowledgement for the dispatcher: he was excellent and thorough with clarifying what would be needed so the right truck and equipment would be sent...this is a well run company that delivered excellent service, strongly recommend.

Mark Youngquist

02/12/2024 17:33:03

I had a bad experience with AAA where they the driver didn't show up and canceled the service request. I had an appointment to get my car fixed at 1:30 and with no way to get it there. I called Dean's and he had a driver here in 14 minutes, and had my vehicle hooked up and down the road in no time! I will definitely be using his services in the future.

Jamey Rowell

04/06/2023 18:13:15

Dean and his guys are some of the best people you can meet very cordial very polite. They’re great people ill never use another tow company he has the best price of any company around I would give them 10 stars if I could

Daniel Hughes

02/01/2024 16:12:02

Young man towed my semi & empty trailer from Durham to mhc kenworth in Raleigh was very knowledgeable and friendly. This young man will go far in life with his skill. Good job Jordan. Excellent towing equipment for any an every need. Highly recommended this company

Marshall Durham

10/10/2023 19:18:23

Got in a wreck today someone rear ended me and let me tell you the rollback driver was very nice and down to earth! The guys I talked to on the phone was also very nice they had no problem taking the car where I wanted it to go. Very nice people!

Steph Seibert

07/19/2023 20:43:40

They were reasonably priced and their service rep stayed with me until my ride came for like 20 min to make sure I wasn't left alone in the mall parking lot and was safe.

Hannah Van Goor

02/05/2024 00:00:40

Exactly what I needed at a reasonable price. Will call again if needed.

Brandon Gaither

12/04/2024 20:45:34

Outstanding customer service and they stand behind their work. I’ve been using Deans for 10 plus years and have never had an issue. On my last call to them they damaged my trailer. I called them and let them know. Within 36 hours, they looked at it and had it fixed. The guy that repaired it said he offered them 2 fixes. One was good enough and one was putting it back how it was. Deans opted for the latter. A++++ customer service. Would highly recommend and refer anyone I know looking for a tow

DRMadeIt

01/10/2019 16:13:56

I can’t say enough about Dean’s. I left work after a long shift to find my car dead. Security was unable to jump it and because it was on the 4th floor of a parking garage under 7 feet of clearance most companies weren’t able to tow it. I got in touch with Dean’s and they came right away. They were helpful, professional, and careful not to damage my car. What could have been a terrible experience turned out to be a minor inconvenience. They also gave me a discount because I’m a healthcare worker. If I ever need a tow again I’ll be calling Dean’s.

Kimberly West

10/15/2022 03:00:27

I called Dean's on a Sunday to meet my daughter in South Raleigh to tow her vehicle to North Raleigh. I can't say enough about the level of service she received. They were on time, kind, professional, and even humorous, which is something needed at this time. The cost was so reasonable. Thank you Dean's for taking care of us. We will highly recommend you to anyone. So grateful for the quality of service you gave us.

Tia Lawson

11/02/2020 13:27:32

This is the second time I've called Dean's for help with a dead vehicle, and they were fantastic again! Kevin arrived on the scene just a few minutes after I called. He worked quickly to get my car out of the intersection and transported it to the mechanic without issue. I especially appreciated his clean, air conditioned truck and friendly attitude. I definitely recommend Dean's!

Tobias H

06/22/2020 14:17:33

Him or his employees Runs mouth in tow truck groups Rudely and deserves a review to let you know.

Mike Tyree

07/13/2024 03:06:44

They don’t sweep off their trailer decks and won’t take responsibility when the loose rocks damage your windshield be careful when you are near their trucks

Zack Heverly

04/03/2024 19:34:20

Thank you so much for tonight. I guess i hit a pot hole and my tire was done for. I wanted it to be towed to discount tires and i deal with it in the morning. Instead they came and changed my tire and saved me money and told me deal with it the morning and not to leave my car at discount tires all night. Thank you so much. Best in town !

Raleigh Wonder

04/17/2023 04:21:56

Needed to get my Jeep over to Duty Tire for an appointment in a few days. Quick call to Dean's and shortly Johnny was here with his truck. He had it loaded up and ready in no time. He was great and had some excellent stories to share as well. Thank ya'll - highly recommended!

John Brown

08/13/2022 23:32:08

They’re great people. Easy going and relatable. They picked me up at the PNC on a busy night. Good people

Cameron Currin

05/12/2024 04:30:05

I tell ya what- nobody likes being towed or pulled from a ditch- but Dean was just the best friggin human being to have get you out of a jam. He got my rig back on the road, and helped again with a problem I had later. Dean and his team are a top notch team. They have great equipment, stellar personalities, and a great attitude. I highly recommend Dean's towing for all your needs from small to heavy haul. Thanks guys! Danny, Triton Yachts, Oriental NC

Danny Jones

05/04/2022 23:01:41

Dean’s has to be the best wrecker/tow service in the triangle. Fair prices and excellent customer service from their drivers. Had Collen tow my vehicle with both passenger side tires blown out. Took excellent care of my vehicle from the moment he arrived and when he dropped it off at the service station. Would and Will recommend them to anyone who needs towing/hauling.

CAmeron Poore

08/15/2019 17:54:16

Took great care of my 81 yr old mother's car. I called and set the tow up but was unable to be there. He spent about a hour getting the car. It was electronic which made it difficult somehow. Anyway, they did a great job without stressing out my mother. Plus the prices were great!

Jennifer McAdam

11/07/2021 06:56:44

Our experience was perfect! Mike and the young man that was with him today could not be a better representation of this company. They moved a tractor 2hrs away for us, they were on time, knew what they were doing, communicated the best route to take coming home, no damage what so ever. They were perfect!! We would recommend them & Deans to anyone!!! Thanks Mike!!

H. R.

10/27/2020 21:42:08

Needed a 10x12 storage building moved from Northern Durham to Willow Spring. Could not get any of the storage building shops to move it so I thought about a wrecker service and I’m so glad I did. I googled wrecker service near me and sorted by best rated. Dean’s Wrecker service was the first place I called and the last! Very nice folks who took care of me and did a fantastic job. Storage building was picked up at 8:00am and placed in its new position by 10am. The driver even helped me set blocks under building and made sure it was right before he left. Driver was David Raynor and he could not have been nicer and professional. Completely satisfied and I highly recommend this business for your towing needs!!

Jack Frans

08/29/2020 17:24:13

Address:	6901 Old Wake Forest Rd, Raleigh, NC, United States
Phone:	+1 919-872-4476
Services:	Auto wrecker
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 213 Reviews
ZIP Code:	27616
Open Hours:	8:00 AM - 6:00 PM
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:00 AM - 6:00 PM
Monday		8:00 AM - 6:00 PM
Sunday		8:00 AM - 6:00 PM
Tuesday		8:00 AM - 6:00 PM
Saturday		8:00 AM - 6:00 PM
Thursday		8:00 AM - 6:00 PM
Wednesday		8:00 AM - 6:00 PM

Dean's Wrecker Service, Inc JunkYard in Raleigh (NC)

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