My car died and J&L were kind enough to pay for the tow while I waited to get paid. However the service was an alternator replacement and having googled the pricing, it was on the upper end of the average.
...But given that my battery died on the road after picking up my car, I have to give two stars.
Otherwise it would be four, but for the pricing.
John was great. He had someone come replace our tire on the highway with a fast response. Very professional and helped us get back on the road quickly.
I was literally in the worse predicament I’ve ever been in accident wise and they came to my rescue in the snow at 4am. Their communication was excellent and hospitality was top tier!! I highly recommend their services. Availability 24/7, rain sleet or snow apparently and they’ll forever get my service if needed because of the commitment and effort they gave.
My Tahoe was having a temp Guage issue and John came to me in Parkton assessed the issue had me follow him to his shop 2 minutes away and fixed it in a matter of minutes!! Truly a man of God and divinely sent 🥰
My mother was stranded on the side of the road with a flat tire last night. She called me @ 9:30PM after waiting a hour and change on AAA with no response other than “you’re in the que”. She was stranded on the side of a narrow rural road with no lights only her hazards to illuminate her to on coming traffic. Mind you she was on her way to assist my sister in law with their 2 children because my brother who is in Army SF was away on a week long field training exercise. My mother called AAA several time for assistance without an update , they asked if she was in danger the last time she called to which she said yes due to the conditions, they replied they will call the police… my mother declined because this is not what law enforcement should be attending to,, but to my point is what she pays as a AAA Gold Member. I know this is long winded and I apologize. But finally my mother called me for assistance and it was getting to be 10pm. So I called J&E, they answered immediately and got my mom back on the road inside 30 mins of my call. I am incredibly grateful, mom said they were professional, helpful and most importantly responsive and for that WE are appreciative. I would recommend anyone w/ car trouble in the Parkton area to contact this guy!! Buy the way AAA contacted my Mom the next morning saying they could be out at 8:15… Thanks for nothing AAA!!
FANTASTIC service!!! Showed up extremely fast on 95 after we hit a bear and our car was totaled while driving in NC on vacation from out of state. THANK YOU!!!
J&E is a lifesaver. My car broke down on Christmas Eve, and he was able to come out there and give us a tow. Very reasonable rates, as well as friendly and knowledgeable. If you're in the area and in need of roadside service, I highly recommend J&E!
Worst of the worst. Disabled Veteran had tire off and the jack fell. Only had to jack car up. Was there a total 5 min and charged him 175.00 at 545-6 pm. Didn’t show up in a tow truck anyways it was a pick up truck. Wonder what charge would be if needed towed? Worthless I wouldn’t use them if it was life or death. That’s totally insane to take advantage of a price like that.
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