Nathan's Body Shop & Wrecker Service in
Franklinville (NC)

We called around and were told 1.5 hours before someone could help us get our van back on the road. We were also quoted $675 but Nathan’s came out in 30 minutes and only charged us $220 and had us driving in less than 10 minutes. The guy that helped us was also friendly and clearly knew what he was doing. Can’t say enough good things about this company!

This is unfortunate, for me, but Nathan's has now helped me twice. They come when it's horrible weather, horrible location's and help me! January 10th was my worst day EVER and they came 🙏🏻. Thank you NATHAN'S , you went above and beyond to help me through a terrible time.

The customer service at Nathan's is exceptional! I stopped in for an estimate and Ray not only gave me a very fair price but contacted my insurance company and worked out the details the same day! Ray kept in touch during the repair. To our amazement Dan called 5 days later with our truck all set. Super nice guys, great job and we couldn't be happier.

Great experience in a bad situation. After I got a box truck stuck on the side of the mountain Nathan’s wrecker showed up quickly and the crew got the truck out without damage. I would recommend them to anyone. Quality service at a fair price.

I recently had my car repaired at Nathans body shop, and I couldn't be happier with the service. From the moment I walked in, there team were incredibly professional and friendly. They took the time to explain the repair process and provided a detailed estimate upfront. The quality of the work was outstanding, and my car looks as good as new. The repairs were completed on time, and there were no hidden costs. I highly recommend nathans body shop for anyone in need of reliable and top-notch auto repairs. Thank you, for the excellent service!

We just got back home to GA after being towed home from Franklin NC. We were stranded the day before and got in touch with Nathan’s to tow us to AutoZone in hopes we could make the repair and be on our way, when that didn’t work out we reached back out and Jackson agreed to tow us the 150 miles back to Georgia on today, a Sunday. We have nothing but good things to say about Jackson, he was kind, professional and enjoyable to chat with on that three hour ride home. I would highly recommend this company and we honestly can’t thank them enough for getting us home safely.

Sara (dispatch) and Hagen (driver) were both AMAZING helping out in a pinch with 2 difficult driveways. I wish there was a 6 star option!!!

I was broken down on the side of the road between Dillard and Franklin. Jackson from Nathan’s towing was AMAZING! He got there quickly, got us loaded up and took the car to the auto shop. It was getting dark and he refused to leave us until our ride came. Nathan’s is a family owned business that does quality work at a reasonable price!

Have always been treated with respect by Nathan's. My choice wrecker service for the area hands down. Sara at the front counter is such a sweetheart. And so welcoming.

I had a very traumatic experience with another mechanic. Nathan & his team got me in fast. Provided exceptional service. Very knowledgeable. Helped me tremendously with dealing with a difficult insurance claim. I am so grateful for all of them! I only go to them & I'll always refer everyone to them. On top of it my car is back in pristine condition!

Be careful, and avoid using this wrecker service at all costs for your vehicle and personal safety. My RV was towed by Nathan's Body Shop on Thursday, November 16th, 2023. During the initial part of the tow, the driver negligently ran into a live power line with my RV on the top of the flatbed. When this occurred, the driver asked if I would try and remove the live power line from the RV, which I refused. The power line was caught in the awning, and caused damage to my RV. Unfortunately, Nathan's Body Shop did not pay to have the damage repaired on my RV, and claimed they were not responsible, leaving me with limited options. They have never returned my calls when requested, and I could never talk to the owner. Nathan's Body Shop & Wrecker Service was unprofessional in handling this situation, compromised the safety of their customer, and damaged the RV they were towing without correcting the situation.

We had an issue with our cat and Nathan’s was outstanding. Josh was able to meet us and get our car to an Asheville dealership. Josh was extremely helpful and knowledgeable. He explained the process and gave us great confidence that we were in good hands. In all the Nathan’s team was very responsive and the type of company you want yo have when you have a vehicle break down situation. Highly recommended

Great service! 100% would recommend if you need a tow, Josh did amazing!

I Highly recommend Nathan's Body Shop & Wrecker Service, Inc! We were stranded on the side of the road and called after hours. They immediately responded with a game plan. Great communication. Friendly and trustworthy. Josh came and picked us up and drove us to our house. Above and beyond!!! Then went back and took care of my car. I was confident my car was in good hands. Again 5 stars - Highly Recommend!!

I highly recommend Nathan’s. My car ended up in the ditch after a failed try to get up our hill. He was there within 20 mins and was so nice and efficient. I would call his business again if needed. Keep up the great customer service

I'm sure this business is great. My experience was that I needing a jump while I was at the hospital with a family member who had emergency surgery. My battery was dead. Called and they offered to come for $75. I can understand that if someone could pay that, it may be worth it. They were only a mile away from where I was. I was stressed out and found someone at the hospital to give me a jump. Got a new battery. Thank goodness. My only thoughts were that it seemed a bit expensive at $75 for a jump on the battery being a mile away. It's a business though. So just know...it's not cheap to get a jump! I gave 5 stars. The lady that answered was courteous. And happy to help. Would have come quickly seemed like. I just didn't want to pay that ...lol

Nathan took on the challenge of finishing a set of composite doors for my 2022 Bronco and did not disappoint. They were meticulously finished and color-matched as if they rolled off the factory floor. The shop was able to get me scheduled on their calendar, I dropped off the doors, and they made sure they got them done right as it was their first time working on these types of doors with carbon fiber inserts. You can't ask for anything more. Why did I chose Nathan's over other body shops in the area? First, after an accident in a Jeep, a towing company referred me to another shop and the repairs were a disaster - the Jeep should have been totaled. After consulting with Nathan and Rey on what would be needed to get these done and other positive referrals from folks in town, I knew I landed in capable hands. Best decision ever made. You won't regret choosing Nathan's Body Shop for any of your repair or other painting needs. Will definitely have future work done, just hopefully not due to an accident.

My daughter was in a wreck Monday evening in Cullowhee. When the wrecker arrived from Nathans body shop the driver didn't even mention the price of the tow. Neither was price or storage fees mentioned the next day when my daughter showed up at the body shop to retrieve her belongings out of the car. When I called Wednesday about picking up the car the bill was $415 dollars for an eight mile tow and two days of storage fees. So on Wedensday I call and stated I will be at the Body shop to get the car. I show up at 100 PM and wait an entire hour for someone to get to the shop. In all my years in public Service I have never dealt with anyone this rude. The secretary took my money but answered the phone several times during the transaction. Finally after getting the reciept I explained that she needed to call Triple A to inform them payment had been given so they would release the car. She asked madly something like, What do you expect me to do we're a body shop? Then she tells me she doesn't have the number. She later apologized saying she was upset because her dog was sick. Ridgecrest towing finally came and got the car. The driver from Ridgecrest was very polite but the experience with Nathan's was horrible In summary we paid $370 for an eight mile tow and a storage fee after my daughters car was their for a grand total of two and a half days. Beyond the price and the customer service and attitude was awful. I'm sorry but based on this experience I cannot recommend this business.

The fuel pump on my brand new Ram failed in traffic a couple of weeks ago. I called Nathan's wrecking service from the side of the road. It was at 9:00 at night yet they still had a truck to me in 30 minutes. The driver went out of his way to drop me off at my house before taking my truck to the garage. Great service. Thanks to Nathan's for making the best out of a miserable situation.

We used Nathan & Family to recover our 45Ft DP RV from a roll over, he and his team comprised of his sons and close family friend demonstrated what has made this the greatest nation for enterprise development. They worked tirelessly for two days to recover our wreck from a deep ravine, they were exhausted and stayed two hours to assist us in vacating as much of our personal effect as we could from the totaled rig. At no time did they treat us like a mere job, in fact both my gal and I felt like we had just made new friends. We learned that we share similar interest and will soon get together to explore Nathans interest in aviation. If you want to use a trust worthy hard working family, this is the only wrecker service in NC that I would consider calling. Stay safe.

What I wonderful company. When I had my car towed last,Google popped up this company instead of James towing. I gave an honest review about James towing not Nathan's. The owner was very nice when he discovered my error. Nathan's is fixing the truck my sons wrecked. I will update. At this point, they have 5 stars for their customer service. My truck looks new again. Awesome job!

Big thanks to Nathan's. They towed my son's truck and helped us get into it once on the lot. Friendly people.

We had our car break down in between Cherokee NC and Gatlinburg TN, we called Geico and they got in touch with Nathan’s. They were a good ways away from us, but they got to us as fast as possible. William was very nice and professional. One of the nicest people me and my husband have ever met. We were comfortable and felt safe with him. We thanked him over and over for the great service and for being so kind.

Me and my friend came to Franklin during the snow and got stuck, long story short, our vehicle was towed my Nathan’s body shop. We got in touch with him and he said he would meet us the next day. He wouldn’t answer our calls, return our calls, nothing. We had to get in touch with state troopers in order to get him to respond. Very unprofessional and he was quite rude we he did finally meet us. I would not recommend him at all!!

I had a flat coming in headed to the Casino from Georgia. When I got here unfortunately they didn't have any tires. Lol But Jackie was so sweet to help me call around and find a tire. And the gentleman there looked at the tire to see of they could atleast plug it for me. The staff there was so wonderful in assisting me getting my car to a tire shop. I really appreciate it very much! Its already scary heading to 2 1/2 hrs to the casino by myself. So it was nice to get GREAT customer service! :)

Definitely not the place to go for friendly service. A friend had wrecked her car, and on rotation, Nathan's towed the vehicle. The next day, at the request of my friend, she asked if I could go by and get her home and work keys, and her mail out of the car. She also wanted me to take some pictures of the car so she could send to family out of town. The receptionist asked me to wait for Nathan to get back, to check If it was ok. When he returned, he told the receptionist, no, since I wasn't the owner, I couldn't get her belongings. I understand that. Then he said that I couldn't even get pictures of the car, because I wasn't the owner. That, I don't understand. He wouldn't even come and talk to me, so I could explain that the owner was too sore to get out, and come down herself. Like I said, just not the warm, friendly type of person I would do business with. I have an idea that If there was a problem, he definitely wouldn't be very congenial to deal with.

FABULOUS!!!!!!!!!!!! Nathan's Paint & Body continues to amaze me with there never ending customer service! Our first experience set the relationship for life. After my father purchased a new truck we shopped around for spray on bed liner. Not only was Nathan's substantially cheaper on price the attitude and care from the entire staff was amazing. The quality of the job was spectacular and the truck was finished on time as promised! The team at Nathan's are all highly trained and knowledgeable on any question we had and continue to have. From fixing my wife's damaged bumper to there under 30 minute response with there wrecker Nathan's constantly prove why there the best in the area! Even if your car happens to have a spare tire and jack they will still be there to help you in anyway possible! Our family couldn't imagine using another business!