This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, Landon's Towing & Recovery in Hillsborough, NC scores 95/100. Overall sentiment is very positive: customers highlight professional, courteous drivers and fast response, careful handling of classics and tricky recoveries, clear communication, supportive customer service, and dependable drop-offs. Pricing feels fair to most, though one review reports unexpected fees, slow service, and high costs. Wait times are typically short with occasional routine delays. These are towing-only reviews; no insights on inventory variety, yard organization, or parts-finding.
Address:
500 Cornerstone Ct, Hillsborough, NC, United States
Chris was very professional and kept me notified of his arrival time. Very friendly in a stressful situation. It was set up through my insurance and they were very prompt in coming to help me out
I was extremely pleased with the service I received. The driver arrived in under 30 minutes. After 5 minutes on-site, we were rolling to my designated repair shop. Thanks again, Landon's Towing.
Fast, friendly and reliable! The gentleman (Shawn) that towed my car was very courteous, friendly and professional! I will be using Landon’s Towing services in the future if I need them. I will also be recommending them to family and friends. Thank yall so much!
Landon towing was used as a third party to tow vehicle to repair shop. They arrived in under 30 minutes, easily accessible to inform where to pick up , and professional enough to not uave to look over their shoulder...WATCH OUT FOR THIS...THEY DID THERE JOB AS A PROFESSIONAL
Both the customer service rep and the technician who arrived were courteous and professional. The technician was very kind and clearly communicated the process and steps from pick up to delivery of my car to my tire shop. I appreciated his thoroughness and efficiency!
I have a classic 1965 pickup that required a tow. Very professional and the driver was knowledgeable and took his time loading and unloading. Very professional.
Driver was very patient, my car was in an awkward location I could not be put I neutral but he was knowledgeable and able to solve the issues in a timely manner and with no damage to my car
The service was fast, friendly and reliable. I would use this service every time. The truck looked brand new too and the driver had a smile and was very knowledgeable. Definitely use this service.
My car caught fire and the front melted. Landons towing service found me on the side of the highway and picked my car up. They were so helpful and considerate about my situation.
Used this company through my car's warranty. Arrived very quickly. Sean was friendly, efficient, very knowledgeable, and went above and beyond to get my car in what was a very complex situation. Excellent service. I would definitely recommend Landon's and will use them again when needed.
To begin I was very appreciative that they were able to expedite my service, especially when I shared that I was with my young children on a very hot day. The technician went into action quickly and did what he could to get me underway.
Oddly enough, this was a great experience. I’ve never had a flat tire before. They must’ve left work immediately because it took no time for them to get to me. Had the car hooked up and off to my mechanic in no time. If I ever need a tow company again, I’m calling Landon’s. 10/10
Lance towing was probably the best towing company that I’ve ever had to call. They were very fast to get to my location and they towed my car to the location I needed to go to. The driver was super sweet. He definitely needs a raise.
The service was great ! I apologize for forgetting the drivers name (young guy, red hair). He was prompt, professional while also giving personal advice and went out of his way to drive hours! Also, for a reasonable price. It means alot and I appreciate their time and service. I highly recommend. John-Taylor was his name :)
Just remembered lol
I experienced great customer service. He calmed my nerves. I requested a flat bed tow from my roadside and received the opposite. He didn't know but he reassured me that my car would be safe. I really appreciate him for that.
Great service and would use you all again, if need be!
The team was quick, professional, kind, and super knowledgeable. Even though the delivery instructions we received took us to a random spot on the side of the road, they found an alternate body shop with good reviews to drop me and the car off. My ‘driver’ was a pretty superb guy! Definitely best case scenario in a difficult situation!
These folks turned up and got the job done professionally and quickly - with the right tow truck to pull my car out of a 7ft clearance parking structure. The driver was courteous and took great care of my 51-year old classic car. Highly recommended - thank you so much!
The young man that came to tow my vehicle was wonderful. He was kind, courteous, knowledgeable, very helpful, and I really appreciate everything he did.
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