I brought my car in for an error light. Mr Sanders immediately checked the code and ordered the needed part. I was able to return the next day for the repair. Very courteous and responsive. Thank you Sanders Garage Team for reliable service and repair.
I brought my vehicle in with the known issue and asked for the part/concern to be replaced (support bearing), which cost no more than $100. I was quoted nearly $2000 for the repair to replace the entire drive shaft. I ended up paying $140 just to replace two TMPS and “troubleshooting” the issue. I ended up doing it myself and saved over $1800. I have spent over $ 3,000 on repairs at this auto shop in the last three years for all my vehicles. They have lost my business.
I recently had a "Reduced Power" Engine warning come on & the car would not drive over 20 mph. Sanders diagnosed the problem and told me what was wrong and offered the least expensive solution and said that might or might not work and it MAY still need a different repair. I was impressed with the communication and their honesty. I know many people who take their vehicles here and now I know why! HIGHLY RECOMMEND Sanders GARAGE
Sanders did some work on one of my company's vehicle, couldn't be happier! Fixed my brake light, fan clutch, replaced two of my tires, and did an alignment on my oversized Ram 3500. Was so happy with their professionalism and their report on all the work performed was exceptional. Was so happy with it that I left them another company vehicle to work on because they've gained my trust. 10/10!
Easy to schedule an appointment online. I called in to ask some more questions and get an estimate; the staff was very knowledgeable and helpful. I dropped my truck off there and they completed the work same day at a very reasonable price. Will be taking my other vehicles there for repairs as needed.
Sanders was recommended to me. They met or exceeded every expectation. They took my sons truck and gave it the overhaul it needed to bring it back to a safe, well running/driving, and dependable condition. I highly recommend this business if you need a trustworthy garage.
Customer service couldn’t be any worst. No sense of urgency. Took them an entire week just to run diagnostics and still no answer. Never called me once to update me, had to call them every time I needed an update on which I wasn’t treated one bit like a customer looking to spend money for their services. One word answers, more questions than answers each time. Told me I can just come pick my car up because obviously paying them to find an issue with my engine was clearly a major inconvenience. Bad service. Bad attitudes. Bad business. DO NOT WASTE YOUR TIME AND MONEY.
Went for an oil change. Was told there was a nail in the side wall of a tire. Went to discount tire. They showed me the nail (it was not in the side wall). It was repairable & sanders garage told me it was not and that I would need a new tire. Won’t be coming back. Other than the lying they were very nice, but it’s not worth my time or money to be lied to and told to buy a new tire instead of paying for someone to repair the tire.
We choose Sanders for a few reasons. They always communicate before starting the repair. I don't have to worry what I am going to be charged because they communicate everything. I always get my vehicle back in a timely manner. Repairs are done correctly . If there are other issues with my vehicle they let me know and ask permission before starting the work. They genuinely care about their business and customers and it shows in their work.
I have used Sanders Garage several times, the first was just for a state inspection, but the following times I needed my AC repaired. Not only were they go out of their way to make sure I understood exactly what was wrong with my car, unlike any other shop I’ve ever been to before, but they didn’t make me feel intimidated as a woman with minimal knowledge about my car. They’re incredibly friendly and have the best prices in Jacksonville. I won’t be going anywhere but Sanders for my car services.
I wanted to have my car checked out, a tire replaced, and two air pressure sensors replaced before a road trip to New York. They went above and beyond and the final cost was hundreds of dollars less than the Toyota dealership was going to charge me just to replace the sensors. I highly recommend this garage.
First time needing a mechanic here in Jacksonville. I needed to get my front brake pads and rotors replaced. I had the parts but needed someone to do the work. They were able to get me in late in the afternoon and get my car done same day. Price for labor was fair and I got a bit of discount which made it even more fair. So I'm quite happy with my experience and would recommend them to others going forward.
Only bad thing I encountered getting 2 of my vehicles fixed is that it takes them a few days to get things done. However, this is only because they get a lot of business so you need to make an appt a few days/week beforehand. It's a good garage, kind of expensive, but they get the work done properly.
I have now taken my SUV to Sander's Garage several times and I have been extremely happy with the entire experience. The staff is not only friendly, they are also all very knowledgeable. I am a single woman and have quite a bit of knowledge with vehicles........... I often go into other places for service and quickly realize the integrity of many repair shops are not what I expect or deserve. From my very first visit to Sanders I felt respected and knew I was getting straight forward and honest information about my repairs. The prices were reasonable and they have always completed my work as scheduled without any "SURPRISES", lol. This is a repair shop that I highly recommend especially if you don't know much about vehicles. You will get straight forward answers without additional charges that are not needed.
I just dropped my baby there for a new Clutch. Big job but so far so good. I will update this post as repairs continue. OUTSTANDING WORK. I have had the car bacl for a few weeks and honestly can say it has never responded as nicely as it does now. Thank you Brian!!!
Excellent service and excellent experience! I went in for an alignment and tires. And everything went as expected besides needing a new tire rod. But they called me and quickly gave me a quote to fix it. Doug was my mechanic and i will reccomend him over and over again! I will definitely be a returning customer to Sanders Garage!
I was referred to Sanders Garage by a friend. They are very professional and pay attention to detail. My experience with them has been more than I would have expected. When I thought I had something wrong with the engine, they could have charged me anything and I would not have known any better, but, they diagnosed the problem and told me all I needed was a new ignition switch. This is only one occasion when they saved me money. They are the best and I won't take my cars anywhere else.
Very friendly and respectable service, reasonably priced, and very efficient. They were able to diagnose and fix the problems that I was having with my vehicle and now it runs great!! Well worth the money! I definitely recommend you check them out! Sure they might be busy so it may take some time to repair your vehicle but busy is good! Busy means people trust them and keep coming back! I have further repairs needed and will definitely come back to Sanders!
The people here are extremely nice and helpful. They even drove me home when they knew it was going to take a long time to get to my truck. The servicing of the vehicle itself takes quite awhile though. They get pretty busy. Most of what they explained to me was simple enough for me to understand. I'm a little skeptical about one thing, however. That's the only reason I'm not giving it 5 stars. The bathroom is clean and they have a fairly nice waiting area with excellent coffee with all the fixings. I'm planning to go back and finish up the work I need done.
I went there this morning for a drop off appointment for my 2008 Mustang GT. I supplied my own parts and the service tech's were extremely professional! The prices were very fair and they did an excellent job! I know finding a solid auto repair place in JVille is a tough thing to do but this garage just got themselves a customer for my entire time here!!! DO NOT HESITATE TO DO BUSINESS WITH THIS SHOP! Great people and even better work!!!!!
Very friendly and accurate. They've done an outstanding job on both vehicles that I have brought to them. Even charged me cheaper than the dealership and told me what really needed to be done on my vehicle. Will definitely recommend to friends!
Great Service and Great Staff!! I called early this morning to see if they could do an Oil Change on my Mercedes C-300, not only did they have the filter and oil I needed in stock, they told me to go ahead and bring it in today! Once there I only had to wait about an hour for the completion of the oil change, which normally I am use to waiting much longer at other places! Not mention their prices are great!! The place I normally go, which is an hour away, would normally end up being at least $50-60 MORE!! So I would definitely recommend this business and I am happy I gave them a try, and my husband and I will definitely be going back for future visits!! Great Service, Great Prices, means Happy Customers!! Thank you!!!!
New to Jacksonville so I was very pleased to find a garage in my price range, the work was finished quickly and the price was great, we have 2 cars and Sanders will be taking care of both them. Very happy with the garage. Check them out.....
Very good experience with these guys. Fixed my car in a timely and thorough manner for a reasonable price. Now my Nissan 240 is running better than ever. I will definitely bring them my business in the future.
My fiancée and I went in today to get our truck inspected. Not only was the gentleman friendly and polite, he was also very patient with us as we tried to find our registration card. He was also willing to work with us if we couldn't find it at first. Within about 10 minutes of us giving him the keys, our truck was pulled around and taken in for inspection. I was surprised at how comfortable their waiting chairs were. Not those hard plastic crap school chairs, but very comfortable, plush leather chairs. Anyway the whole visit didn't take but 30, maybe 40, minutes tops and we were in and out. We chose this location based on the reviews on here and honestly they deserve every star.
Sanders Garage did an amazing job fixing my truck. The service was quick and I really felt they did what was best for me and for my vehicle. I plan to take all my vehicles to Sanders Garage for as long as I am in Jacksonville. I would recommend their service to anyone.
I had a tire appointment with them a couple weeks ago and was in and out! I arrived 15 minutes early and the gentleman who helped me immediately took my car back to get 2 new tires put on. The prices were good and service was great! All of their employees are friendly and greet you with pleasure. This is definitely the only place I will be taking my vehicle as long as we are in Jacksonville! I'll be back soon to get my other 2 tires replaced.
Sanders Garage is the ONLY OPTION to go to in Jacksonville for COURTEOUS, KNOWLEDGEABLE, PROFESSIONAL work to be accomplished meticulously and with care to your vehicle. I have been a LOYAL customer for over 15 years and will remain with them for all of my mechanical, automotive needs. Now that my Son has his car I will ensure he Patrons Sanders Garage for all his vehicle needs as certain that Sanders will provide him the same automotive service and expertise they have for me over the years. You will NEVER receive bad service from Sanders Garage. This is the best place to go to for absolutely competitive and affordable Tires. I am very fond of this garage. Great Staff, Great People, Great Friends of mine as well! I rate this place 10 Stars out of Ten if the rating was such!
After some bad luck with other garages in Jacksonville, a friend recommended Sanders Garage. I have been going there ever since. I have never had a bad experience at Sanders and they have always been helpful and conscientious about their quality of work. I will be happy to recommend Sanders Garage to all my friends.
Oct 18, 2012
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