Twisted Metal Towing is hands down the best in Wilmington! They were incredibly professional and knowledgeable.
When the insurance company stalled on accepting liability, they worked with me on storing the vehicle for over a month, which was a huge relief during an already stressful time. That kind of honesty, flexibility, and understanding is rare and deeply appreciated.
Highly recommend Twisted Metal to anyone needing reliable towing!! Truly top-notch service!!!
I pulled off onto the side of the road and my ignorant self thought it was dirt but it turned out to be deep sand and I got stuck. Luckily, twisted metal towing arrived within 20 minutes and was able to pull me out. I am incredibly thankful. And I was quite impressed by the turnaround time considering it was early morning during rush-hour. I definitely recommend them!
Have had to call upon David and Marie several times and each time they were prompt and courteous. If needed a tow, Twisted Metal is the guys I’m calling. There’s more to towing than just hook and book.
Hands down best in town! Quick and reliable! Will never use any other towing service. They really know what they are doing and care about their customers.
Whenever I need a tow truck for anything of all the tow companies in the local area this is the only one I ever go too. Prompt response and great customer service and roadside manner. Always made me feel like I was taken care of when I need help.
called in evening, he picked up and delivered in the morning!
awesome, straight forward process to his business, very clear communication, everything was exactly as expected. Price was reasonable, and i paid exactly what was quoted. Will do business again!
This is the best towing company I have ever worked with. Marie and her crew are flat out awesome! Showcasing kindness, empathy and fast service on collision scenes. Twisted Metal went over the top in assisting me and kept me informed every step of the way. This a female-owned, local business to boot !!!! I highly promote and recommend this service!
Lowest price for a short tow that I could find. The owner also was very nice and well equipped and knowledgeable. I had to call again a week later to have the car moved and the guy that came out was just as wonderful! Will continue to use in the future! Excellent service from both people I have met at this tow company. Thank you!
They helped me get my vehicle out however, when I said “hey how’s it going they completely ignored me and went right to working on my vehicle. They literally didn’t say one word to me the entire time!Very awkward encounter to say the least. Definitely need to brush up on some customer service and at least address your customers and say hello when they speak and initiate a conversation when you meet them. That being said glad I got my car out.
Highly recommend! They are easy to work with, reliable and very reasonably priced. They worked with my insurance company and took great care of me and my car. Bonus: It’s a woman owned business!
Polite and easy to talk to. Towed my truck after an accident. When I went to get my belongings out he had already removed my license plate for me and made conversation while I cleaned out my truck.
If I could give this theft ring a zero star I would! They are the predatory towing company you here about!
Tonight, my daughter, who is an essential worker that makes home delivery’s, was delivering food to a high risk person. While putting her self at risk for less than a minute and half, these predators had already hooked up to her vehicle asking for $150 cash to drop it or it would $250 at the yard. After calling the office to confirm they take credit cards I was met by the driver who told me their policy was cash only! These people are crooks!
Stay away! Predators!!
While making a delivery these guys took the car while going to the door and refused to let the delivery girl have her car. She was gone from car for less than 2 mins. Refused to take a credit card. Leaving a young girl deserted on the side of the street. This is criminal. Do not use these guys they are predatory.
Amazing and timely!! Without charging arms and legs too...lol always appreciated. Friendly and had a great attitude, especially considering the late time I needed their services. I will definitely use them for future needs and recommend them to anyone needing a tow.
My daughter and I were involved in a head-on collision and Cody was the driver that responded to the scene it was a little before midnight on a Monday and we were impressed with is warm and calm attitude and helpfulness. As we could have been working with the rest of the staff we continue to be impressed.
Thank you!
Very thankful for Twisted Metal Towing & Recovery near Wilmington. Wonderful customer service! David came to the rescue at 10 pm after my wife, daughter, and two granddaughters tire went flat in an area they didn't know well. Very friendly, kind, and helpful! He made a bad situation into a positive experience for me, four-hours away, and my girls! Thank you David and Twisted Metal Towing & Recovery! You were a God sent! Bless you!!!
Wonderful customer service! David came to the rescue at 10pm after our tire went flat while we were in an area we don't know well. Very friendly, kind, and helpful gentleman.
Twisted Metal and Recovery were very prompt and courteous. They made my whole ordeal so much easier by just being kind and very approachable. I would definitely call on them again!
Diva's came to my rescue at one of my worst moments. They were there in less than 20 minutes. They retreated me with respect. And even had a hug and kind words for me when I couldn't control my emotions any longer. Plus it was very affordable. I would highly recommend them to everyone!
Worst company to deal with. Parked at a condo in the spot associated with the condo and got towed. Tried to speak with the owner about not scaming me $210 for a $100 tow. She didn't care 1 bit. Took my babies food and all. TOWING SCAMS ARE THE WORST.
We use the Diva's both personally and professionally. We own Hard Knox Cycles and they have come to our rescue on many occasions picking up bikes and delivering them to our shop. These ladies and their team always provide 100% customer service. I highly recommend Diva Recovery for any of your towing needs!
I had a driver from another tow company get fresh and made me very uncomfortable. I was scared to ride with him . I called Diva Recovery and they arrived very quickly. They were were very friendly and I was instantly comfortable around them. They had me hooked up in no time.. Felt like Charlie's Angels had come to my rescue! The price was very reasonable . Diva's are fast, friendly, dependable, trustworthy, and affordable. I urge women to call Diva's where there will be no worries about your safety. Guys you should call Diva's and let the pretty girls tow you. I will be calling Diva Recovery from now on.. Thanks so much Diva Recovery! :)
I wouldn't call anyone but my girl at Diva Recovery.Nothing but honest dependable friendly service from this bunch.Keep up the good work....it's what separates you from the rest!
Jan 20, 2016
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