Port City Towing & Recovery are absolutely fantastic!! My SUV had an issue due to a repair from a mechanic shop and Port City Towing was very fast and got my SUV safely back to the mechanic so the shop can fix it again. Thank you VERY MUCH Port City Towing & Recovery. Definitely call them if you need them!!!

Kelly Gorman

07/04/2024 16:26:57

Quick, friendly, great communication. Driver even sent me a photo of my tires suggesting I get new ones before my trip and he was definitely correct!

Jessica Pierce

11/27/2024 23:04:06

My car broke down Market St. during busy lunch time due to mechanic shop negligence, and Port City WAS EXTREMELY FAST AND the lady stayed on the phone with me till the tower arrived for me to make sure i was safe!! To God be the Glory!

Jennifer Lynn

10/14/2024 20:09:39

The experience was smooth and easy, the vehicle was picked up and put exactly where I asked, the drive followed up to let me know it was dropped off. I’m very satisfied! Thank You!

Tarjala Whitaker

09/19/2024 15:09:32

All the drivers i have dealt with were very good at there jobs and not judgemental at all I recommend this tow company to anyone. And the lady answering the phone awesome.

Ricky Thorpe

11/15/2024 01:54:10

Matt was very helpful and communicative. Took good care of the car after the accident. Would recommend 👍🏻

Dema Marz

10/31/2024 22:06:57

Michelle, who answered the phone, was great. However, Matt who came to actually tow my car was extremely condescending and treated me like I’m an idiot. Probably because I’m a female, as his tone changed when my husband called me. Unfortunately I won’t use again.

Jenna Gaeta

07/25/2024 22:05:51

Michelle in the office, Matt and Ben in the wreckers were all outstanding! Super professional and reasonably priced. Highly recommend!

Eric Flore

10/04/2024 16:15:06

Yeah these folks did me a solid after I got screwed by another towing co. that told me he'd pick up my truck but ultimately blew me off - called Port City & they got the truck where I wanted it in less than 3 hrs & this the day after the monsoon that blew thru ILM. Highly recommend !

Bruce LaSure

09/18/2024 22:10:57

Mr Ben and the rest of the team were outstanding. They helped me out so much and I appreciate them for being so helpful and nice to me

Timeka Mosley

11/15/2024 00:09:14

Awesome, nice to see 👀 affordable prices again and quick responses. Keep up the good work.!!!

Mark Mullen

12/11/2024 23:06:34

Matt was the tow driver that came to my aide. He was Quick, professional and seemed genuinely concerned about my unfortunate circumstance. Reassuring me everything would be okay. It didn't seem like strictly a business transaction. We were able to get my car back to my parking lot within thirty minutes of me placing the call. Thank you!

Nell w

03/30/2024 00:49:07

Port City Towing, and the driver who helped me, Matt, were absolutely top notch!! I highly recommend this company!

Katie Williams

12/05/2024 23:07:51

It was smooth and a super helpful experience, I’ll keep the business contact in my phone from here on!

Tim Blanton

11/27/2024 23:03:12

This is by far the best towing company I have ever dealt with. The help I received from this company was so outstanding!!! I was having a horrible day with my Acura tlx and they went above and beyond for me! It was like they were my angels on a bad day and they turned my whole day around into a smile! Thanks for everything, I really appreciate it!!

Valencia Gause

05/31/2024 00:33:10

Great response and nice people. The only problem was when I called and gave them my location they told me $275 for the tow. Then about 5 minutes before arrival they called and said it was farther than they thought so it would be $465. I had no real choice to argue because they wouldn’t have towed me if I would have argued the point. I told them I was 50 miles from Wilmington (exit 369 Warsaw) and that was exactly how far I was. So I’m not sure what the confusion was. Anyway just be aware they may change the price on you when it’s too late and you have no other options. When I called they had my exact location and what vehicle I was driving. No room for confusion.

Clint Horsley

01/27/2024 00:22:54

Port city towing was there when I needed help in the worst weather conditions. The entire team working that day made sure I was taken care of. I would call again if I ever need dependable help out of a tough spot. Highest ratings!!! Thank you Ben for everything!!!

Sam L

04/25/2024 22:06:55

Very happy with my service. Dispatcher was pleasant and the driver was quick and reasonably priced.

Nat Lewis

08/28/2024 22:04:14

The driver Matt, was prompt, and friendly! He helped me out when I was in a bind, I won’t call anyone else to tow my car!

Caylee Lombardi

11/19/2024 00:33:51

Matt offered his help when a flat tire left me and my small child stranded on the side of the highway after dark. He went out of his way to try to help and followed up to make sure I was safe. Highly recommend his service.

Sarah Cox

04/02/2024 02:43:15

Great service!Matt was prompt and friendly. I highly recommend.

Sabrina Knapp

11/12/2024 19:39:36

I highly recommend this towing company over all others. Matt went above and beyond to help me solve my car troubles. A day you have to get towed is rarely a good one, but the customer service they provided made it a lot better. This is my recommended go-to towing company for wilmington now

Zoe Royal

03/25/2024 16:34:53

Shout out to Matt!!! I highly recommend Matt and Port City Towing and Recovery. Locked my keys in my car and had no way to get help. He was referred for the job and went ABOVE AND BEYOND to help! Good, honest, helpful kind and professional. If you need help...call these guys!

Sheila Hassell

03/30/2024 20:32:18

I had a wonderful experience with Port City Towing and Recovery ~ Wilmington. My car was at the shop and to my dismay was worse than anticipated. Needing to get my car home, as well as my only key, I was within a short time window with the shop closing soon for the weekend. My anxiety quickly elevated now knowing any towing services. I proceeded to Google, leading me to contacting Port City Towing and Recovery. The receptionist was amazing, calmed me right down. She retrieved the best estimate she could, which was extremely affordable. My driver, Matt, went above and beyond, going into the dealership shop including keys and paperwork. Matt parked my vehicle exactly as instructed. He did a spectacular job delivering my car with such care and punctuality. It’s fantastic to find such amazing local companies that are so personable. So much appreciation goes to Port City Towing & Recovery. Definitely will refer! Thank You!

Ashley

09/30/2023 04:31:29

My car happened to break down on the way to the shop for an oil leak. It was very early in the morning and thankfully I did not have to wait more than 20 minutes for Matt to roll up. He was kind enough to help me remove my car seat, listen to me vent, take me back to my home AND take my car to the shop. He was very professional and courteous and I would gladly (albeit unfortunately) call on Port City Towing again if I needed any help. Thank you again, Matt, I really appreciated your assistance!

harperc13

11/16/2023 14:22:27

I had stupidly locked my keys in my car and spirled into a panic attack and while they didn't have anyone who could help me, they had eveyone out at that moment, I was given 4 recs I could call and was reassured. They were so kind and I felt so much better by the end of the call. While I can't review their work if it is anything like their customer service I know that it is top notch.

Shantel Yancey

01/05/2024 18:11:04

Matt saved me after waiting over two hours for BMW Roadside Assistance. I finally started calling tow trucks myself and Matt was there in 10 minutes AND followed up with me the next day to make sure everything was taken care of with my car.

Nicki Swafford

05/07/2024 20:02:05

I’m still amazed over my experience with Port City Towing! I had just pulled into the Food Lion parking lot like many times before. Except this time when I moved my automatic gear shifter into park it would only go into reverse. I had to leave my truck there overnight. Sunday, I called Port City Towing and Michelle said they would have a driver at my truck at 10:00 am. When I told her what the problem was with my truck, she seemed to think the driver might be able to help. I told her I would meet the driver at my truck. Ben Bourne was the Driver and I’ll have to say he has restored my faith in humanity! He went way beyond anything I could have ever expected! First he crawled under my truck and moved it into the drive position and instructed me to pull it across the parking lot. Then he backed the tow truck under the front of my truck, lifted it, crawled under it and did a temporary fix. He followed me to the Auto Zone where we picked up the necessary parts to repair my truck, then he backed the tow truck under the front of my truck a second time and put a permanent fix on my truck! On top of all this, he cut my tow bill in half since it was only a one way trip! (Thanks to Ben Bourne). I begged him to follow me to the bank so I could get him some cash from the ATM. He wouldn’t have any of that so I thanked him and went on my way! In these times we’re living in, it’s extra special to have had this interaction with a tow company and extra, extra special to have met Ben Bourne! I’ll always be grateful for everything he did! Ben’s son, Ronnie Bourne owns Port City Towing. I would highly recommend them for all your towing needs! They’re great people!

Donnie Mohn

05/09/2024 22:53:33

I was having such a bad day and ended up getting my car stuck, I am so glad this is the towing company I called. Everyone from the lady I spoke to on the phone to the man who got my car out was so nice and understanding. They got to my car so fast and got everything fixed super fast! I would recommend this place to anyone with car troubles!

Taylor French

12/29/2023 19:42:52

I had to call around and they got to me when others couldn’t. Called when he was 20 minutes out, showed up delivered the car where it was supposed to go.

Tidal Wave

07/11/2024 10:53:53

Address:	6409 Amsterdam Way B3, Wilmington, NC, United States
Phone:	+1 910-367-0479
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 197 Reviews
ZIP Code:	28405
Open Hours:	6:00 AM - 10:00 PM
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		6:00 AM - 10:00 PM
Monday		6:00 AM - 10:00 PM
Sunday		Closed
Tuesday		6:00 AM - 10:00 PM
Saturday		Closed
Thursday		6:00 AM - 10:00 PM
Wednesday		Closed

Port City Towing & Recovery JunkYard in Wilmington (NC)

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