6:00 AM - 9:00 PM
6:00 AM - 9:00 PM
6:00 AM - 9:00 PM
6:00 AM - 9:00 PM
6:00 AM - 9:00 PM
6:00 AM - 9:00 PM
Closed
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Port City Towing & Recovery
Twenty years ago, we set out to fill a crucial gap in the Wilmington towing and recovery industry. We knew that by providing a one-stop shop for towing service, recovery and roadside assistance provided with the utmost care and respect for our customers, we could never lose. Twenty years later, the numbers haven’t lied. We’re constantly leading the charge in providing the highest-quality services North Carolina has to offer.
Our drivers have decades of experience working with towing, roadside assistance and more.
Monday
6:00 AM - 9:00 PM
Tuesday
6:00 AM - 9:00 PM
Wednesday
6:00 AM - 9:00 PM
Thursday
6:00 AM - 9:00 PM
Friday
6:00 AM - 9:00 PM
Saturday
6:00 AM - 9:00 PM
Sunday
Closed
What clients say about Port City Towing & Recovery in Wilmington (NC)
The driver Matt who assisted in towing my car (by request), was so helpful in the matter. I really appreciate him and think he did an amazing job in all that he could help with.
I had the best experience with Port City Tow with the rollback tow driver, He very kindly tried to jumpstart the car, but to no avail, and then he very nicely and seamlessly Took the car to its destination. Would definitely recommend all my friends and family
I can’t say enough good things about this company. I called them in tears after my car broke down, and Matt was the one who answered. From the very first moment, he was incredibly kind, patient, and reassuring. He walked me through the process step by step and made sure I felt taken care of the whole time.
If you ever need a tow, I wholeheartedly recommend calling them. Huge thanks to Matt for helping me through when I felt so overwhelmed
I am disappointed with the service provided by Port City Towing and Recovery. After receiving a quote, I was hung up on four times when attempting to call back and left a message. Unfortunately, this experience has led me to seek alternative towing services.
First time customer and they were very courteous and professional on the phone. Promptly picked up and delivered my vehicle to the auto shop I needed. Would definitely use again.
The tow truck driver was very professional and very courteous. And the lady that called me from Port City towing was very pleasant to speak with. Polite and extremely professional.
My van broke down in a turning lane while I had kids with me. Called port city towing and they were out me to in 30 mins or less. The driver was nice and professional. Greatly thankful and appreciative of this service.
Port City Towing & Recovery helped me so much today when my car broke down on the highway. Michelle was super nice and personable and everyone on the team was fast to help and friendly. I will absolutely use this service again if ever needed. I had a great experience!
I was having a very bad day when my vehicle broke down, I called Port City Towing of Wilmington and they were there in less than 20minutes. I was broke down in a very inconvenient spot but Matt would not be deterred or bothered by that. He hooked it up within 5 minutes and we were on our way to the shop. My day didn't end there. The shop wanted to gouge me and I couldn't afford it so I needed it towed again to my place
I called them back and to my luck I got Matt again! He hooked it up and followed me to my house and upon hearing my story. He informed me that I didn't in fact need a new battery (at 320$)! And the alternator I needed (374.99 plus 40 core) he took the time to find it for me for $300. Best and fastest service I have ever received and the most pleasant experience in spit of my horrible day. Matt saved me at least $420! Thanks you guys , I will tell anyone who will listen that y'all are where it's at!
No one is having a great day when you've to have our broken car towed. Port city towing gave the best price but their customer service actually made my day WAY BETTER! they also confirmed the honesty of mechanic shop I was requesting do my repairs. I highly reccomend and give all the kudos to these folks!
This company doesn’t even deserve a one-star.
Called in the late evening and a man answered the phone with an immediate tone. He asked for my location and I wasn’t really sure but I gave him landmarks. I knew I was down market st but couldn’t identify the crossing intersection. He proceeds to get an attitude and tell me he’s nowhere near me and all the way in Leland and to call his other location. I asked for the other location and he aggressively tells me “well I have two locations!! One is here one is there, YOU NEED TO CALL ******.” I was already emotionally in distress and you could tell over the phone, from having to deal with my car being broke down and then this terrible attitude. I was not rude to him and I didn’t get hostile. I was trying my best to de-escalate the situation long enough to get a towing service for my car. I asked for his name and he proceeds to ask me why did I need to know his name. Poor service all around.
PCT&R has helped my family out numerous times. Always courteous and professional and willing to the extra mile to help. Cannot recommend them enough. They treated me like they knew my family for years!!
I called to have my vehicle towed to a repair shop but the tow driver was able get the car started with a jump. He really saved me a lot a money. Kudos to him.
We use Port City exclusively for our product deliveries at NC Lumber & Supply. Ronnie always gets things set up in a very timely manner. Matt is a pro, always on time and is the best driver in the city. We definitely recommend them for all your towing and transport needs.
The wrecker driver was very polite and professional! I, was very pleased with how quickly he arrived to give me the help I, most definitely needed!! I, would recommend this company without hesitation!!
I called to get my traverse towed from Wilmington to Burgaw . They showed up with no issues and was at my house in no time. I would highly recommend Port City Towing. If it would let me give more stars I would.
Port City Towing & Recovery are absolutely fantastic!! My SUV had an issue due to a repair from a mechanic shop and Port City Towing was very fast and got my SUV safely back to the mechanic so the shop can fix it again. Thank you VERY MUCH Port City Towing & Recovery. Definitely call them if you need them!!!
Matt was the tow driver that came to my aide. He was Quick, professional and seemed genuinely concerned about my unfortunate circumstance. Reassuring me everything would be okay. It didn't seem like strictly a business transaction. We were able to get my car back to my parking lot within thirty minutes of me placing the call. Thank you!
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