What clients say about NAPA Auto Parts - Auto Parts of Mars Hill in Mars Hill (NC)
Stopped in and instantly met with excellent customer service! Bobby and the guys were so helpful and made sure we were good to go before heading out on a long road trip. You can tell that this crew is truly about taking care of people.
This Napa store was wonderful! It’s always the people who make the difference, and we were helped by Bobby, who was courteous, knowledgeable and went out of his way to help us find a solution! He was able to replace our battery, which to some may sound easy- but there were circumstances that made it a challenge and he rose to the occasion!
Blew a radiator hose fitting going down the road. Stopped in and They had the parts and things I needed to fix it. They were very helpful and friendly. If I'm ever back in the area I'll definitely stop by even just to say hi!
Such kind and helpful staff!! While traveling my Atlas decided he needed some fluids, they were quick to help and even let me browse the antique store next door while my car cooled off!!
If you're traveling thru and need anything for your vehicle I highly recommend stopping by this NAPA location!!
THANKS again for all y'all's help!!
Great service and amazing staff. We had a flat tire on January 1st and they helped us with some air and to find a place close by to have it fixed, since we are not from around the area. Really thankful!
Non- mechanic and 100 miles from home. Store didn’t have exact bolt I needed. Older lady came up with a solution that worked. Wish I had gotten her name. She was great.
Best place to buy automotive parts and diesel parts to hydraulic stuff if you find it cheaper at another parts store they will beat that price and you will get better products good thang about NAPA is there staff much more knowledge about automotive than a lot of other auto part stores staff
These guys rock. First time there today. My oil light came on and they checked and put in the correct amount even though it was raining. Thank you so much for your excellent service. I would definitely recommend!!
This store and the behavior of its employees is absolutely repugnant. Employees don't wear masks or comply with social distance guidelines. The store was crowded with customers, none of which were masked or social distancing. There is no signage or indication anywhere in the store that social distancing or masks are required. I have reported the store and I hope it gets shut down for everyone's safety. I am disgusted.
I was surprised how busy they were and how well they handled everybody w kindness. It's a great place to go and they take credit cards over the phone in case you get into a pinch.
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