Made me delete the previous review in order to get my car back, and had to pay cash only. but im back. I was always gone rewrite the review cause what kind of company says you cant get your car until you delete a google review. LOL. Do not spend money here for a tow!
Towed my car from Woodspring suites for being backed into a parking space. Wasn't blocking anyone not in a handicapped space not broke down. Charged me 365.00 to get my car back saying I was illegally parked. This should be a crime. Got there to get my car. Knocked no one came to the door sat for over 20 minutes and they were in there the whole time. I was so upset but karma has big teeth and bites hard. Already struggling to pay rent at the hotel then get charged for parking in a spot right at the door. This is crazy work!
Wrongfully towed a friends car from our complex. The lady on the phone was rude and condescending about the matter. My friend didn’t have to pay the money because it was wrongfully towed and the complex i stay in emailed them that exact day and informed them of overflow parking and not to tow. She got so upset that she said “ I really dont got nothing to say to you it's not even your car". Predatory towing company that lacks professionalism and are trying to get money however they can.
All gotcha towing facilities need to be shut down call the police if you catch then before they can report it towed and they have to give it back for free
They illegally towed my vehicle at 0300. My vehicle is registered to my apartment complex and has a visible parking sticker on it. The person in charge of the tow did not take the time to check all sides of the vehicle before driving it 30+ minutes away. Furthermore, the office of the tow company continued to fight that the sticker was not visible until I arrived in person. They are so incompetent that they were unable to take 5 extra steps to the other side of the vehicle to see that there was in fact a visible parking sticker in a window. Or who knows, maybe they did and they did not want to admit that their company had illegally towed a vehicle. I filed a police report for stolen vehicle that morning and later after retrieving my vehicle let them know that it was wrongfully towed.
The girl in the office would not give us a receipt or any proof that they had wrongfully taken my vehicle but still required our signatures to take my vehicle back.
NCDOR states that the company’s business license has been suspended for failing to pay its taxes.
The notification reads:
“Any act performed or attempted to be performed while the entity is suspended is invalid and has no effect until the entity is reinstated by the Department of Revenue.”
Hopefully they'll get sued by so many people that it bancrupts them. But why the local cops keep calling them up is beyond me.
This towing company should be shut down and investigated the owner clearly doesn't care what's going on with his/her business they have workers who are very disrespectful they are very unexperienced and unprofessional they tow your cars for no legitimate reasons literally came to my family house parked for 2 mins come outside my car is gone remind you my car is up to date they gave me a ridiculous excuse and said my car looked like it's been sitting and thats why they told it then tried to over charge me $340 dollars just to get out for there mistake then told me it'll be $380 more dollars if I don't pay at certain time for storage fee I'm definitely trying to take these people to court because this specific tow company is diabolical
Would never do business with this company. The young girl driving the rollback is beyond rude, impatient and almost caused a traffic accident in front of our shop. 2 guys directing traffic from a stalled vehicle and she decides not to wait her turn and comes thru anyway, causing a bigger traffic jam and having people to have to back up, causing more problems. I'm sure karma will take care of her and her attitude! She really gives your company a terrible reputation.
Trifling workers who give you the run around when being honest about completing deliveries in the area. Nice attempt to get $125 out of someone trying to make a quick dollar. Zero stars if I could.
This place is the poorest of poor. They are selfish and only care about ripping you off!! Don’t ever go with these guys especially CJ. They will rip you off. Charge you $300 and only had your car 15 mins. And wrongfully took my car.
Worst experience I have ever had. Where I was parked at the towing enforced sign was not present. I later found it & took pictures showing them that their sign was down & not visible. Zero stars
My daughter was in a car wreck Sunday and the High Point Police Dept. evidently uses Gotcha Towing. We called them about getting her stuff out of her car. We called to see what we had to do to get her stuff out of her car and someone told her there were 3 things she could do. 1. Hand over the title. 2. Proof that she had complete coverage on her car. 3. Pay $200.00. I ended up paying $200.00 because her car was old and paid for and we couldn’t find the title. She also had some sentimental things that belonged to my mother who died in Feb. I was not going to let them keep my mom’s stuff. We go today to their place on English Rd in High Point. We go in and tell the girl we want to pay to get my daughter’s stuff out of her car. She asked me how I was going to pay. I told her I was paying with my debit card. She said if I paid with my debit card there would be a 4% charge. I told her I would go get cash, that I wasn’t paying them $ 200.00 and the 4%. This place is shady. She was in the process of moving and she had clothes and other stuff in her car and the stuff they throw on the road to soak up the oil and the debris from the cars, they threw all of that stuff into her car all over her clothes and stuff. There was some sketchy people hanging around that place. This company is a big rip off!!!
Kinda scary over there my mom went to get her wallet out the car that they towed illegally and they closed the gate as if my mom would run off with our car the man also walks around with a gun and that's scary as is
IDK I just never want to go through that again
My car was illegally towed from Charlotte NC. Company claimed I didn’t have a parking pass on my car when the pass was very much so visible but due to it being night along with improper care to residents my car was towed off with no attempt to contact me. along with charging me $340 dollars cash only when it wasn’t impounded for a full day. When confronted about this i was told to take them to court so unfortunately that’s what i’m doing. Along with not being accredited by the BBB this company is ran out of the back yard of their home.
This place is a rip-off. After an accident, they tow your car away to their place and not to where you want it to be towed . So you either have to go there and get stiffed another $120 just to have it towed to where you wanted it from the start, or pay "storage" until you can have it moved by your own devices. I also got charged $50 because the driver claimed he used "rollers". Which, by the way, he didn't. The lady I dealt with was very disrespectful and unprofessional when I disputed this charge.
STAY AWAY!!!!!!!!!
They named this place right... GOTCHA!!!
This business takes advantage of the elderly. My 74 year old mother delivered some medication to a sick family member. She was in their apartment less than 5 minutes to drop off the medication and let the family member know that she would call and check on her later in the evening. She had parked in the handicapped space legally but forgot to hang the placard on her rearview mirror. As she exited the apt building and her car was getting ready to be tower she tried to explain that she was parked legally but forgot to hang the placard. The driver of the tow truck stated that he didn't have time to search or look for a placard anywhere else and drove off with her car as she pleaded for him not to take it. She was charged over $277 dollars to get her car back. Now the ironic thing is that other residents and all their guest (party goers and such) use this very same space to park in overnight and for long periods of time with no tow service in sight. I guess these folks aren't as vulnerable as a 74 year old woman. In my eyes this shows a lack of customer service and what little respect this company has for the elderly. I hope that $277.00 is worth it for their profits and keeps them out of the red on their end financially. I can only hope and pray that no one ever takes advantage of their elderly family members. This business doesn't even deserve the 1 star that I had to give it in order to write this review. I will never recommend this towing company to anyone.
Towed my car with my wallet in my car when I was allowed to park there. Told me it was closed when I got off work leaving me stranded uptown and a 4 and a half hour walk home
One of the worst experiences with any business I have ever had. If you are a business and looking to outsource to a towing company DO NOT go with these people!! They ARE NOT A REAL BUSINESS just some guys with trucks overcharging for the time being until they are inevitably shut down. The amount of time and money I had to spend going back and forth to a random location and waiting for them to answer their phone after 30+ calls is absolutely ridiculous!! On top of the lack of professionalism they showed they also CHNAGED THE PRICE MULTIPLE TIMES!! Which seems like it's illegal but of course I don't have a law degree which is why they are trying to TAKE ADVANTAGE of desperate college students. They need to be SHUT DOWN IMMEDIATELY!
Listing on google says 24 hours... That's ALL LIES! I called thus company merging a tow at 4 a.m. and the lady said 3 hours... in her you woke me up voice! I'm just saying if it's not 24 hours stop false advertising like it is!
Got into a car accident over the weekend. Police had Gotcha Towing to pick up my car. I stopped by today to grab personal items and release my car to my insurance company. I received quick and proficient customer service from a young lady there. I should have gotten her name. But, kudos to Gotcha Towing for hiring proficient and professional people.
May 10, 2021
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