8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
Closed
Closed
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Started in 1989, Master Tow is a manufacturer of quality Tow Dollies, Utility, Equipment and Car Hauler Trailers. At Master Tow we prioritize quality workmanship and unparalleled service in everything we do. Our dedication to excellence has propelled us to become one of the largest and fastest growing tow dolly manufacturers in the industry. Our reputation for reliability is so strong that even NASCAR drivers trust Master Tow Tow Dollies to transport their personal vehicles. These drivers put on a significant amount of miles each year and require the peace of mind that only top-quality products can deliver. In addition to our tow dollies, we also offer a wide range of Utility Trailers, Car Haulers, Equipment haulers, and Tilt Trailers, all
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
What clients say about Master Tow in Fayetteville (NC)
Would not pull any other brand of tow dolly behind my motorhome! My wife and I have been pulling our 2014 master tow dolly for years with very little problems. Great product and nice people!
Man these guys are awesome! I’m moving
back to Texas form havelock nc noticed a leaf spring on my trailer had broke i brought to these guys and they fixed me right up super fast to get me back on the road. I can stress how thankful I am. You guys are awesome!
Bought brand new dolly in Paynesville mn, & hauled vehicle to arizona ,defective dolly bearings keep coming loose , manufacturer & dealer TEDS RV IN PAYNESVILLE MN WONT DO ANYTHING ABOUT IT !!
WILL BE TAKEING THEM TO COURT WHEN I CAN FIGURE OUT A WAY TO GET THE DEFECTIVE DOLLY BACK TO DEALER !!
Update on the master tow dolly, took teds rv to court over this issue & 2 people from teds rv showed up ,Jerry & Ryan & they both strait out lied, they said they inspected it as did the factory & that's not true !!
Come to find out there are metal straps that have to be bent out over washer & castle nut to prevent bearings from coming loose,
It's an old system that not many mechanics know about !!
But I finally found out the problem & those tabs/metal straps were never used !!
So no thanks to manufacturer & dealer it's repaired ,costing me alot more money & headachs not to mention time !!
But that's business as usual at teds rv Paynesville mn ,
Get the sale & run & lie !!
Had some issues with new Tow Dolly regarding paint, they worked with me for a fix.
Secondly I needed some add on parts and they took care of me shipping them out today. James in customer service was very helpful & supportive.
We purchased a Master Tow car dolly from Noroteck in Canada. However, the system of strapping the car to the dolly is not reliable and not practical. As seen in the photos below, the straps fray on the inside side of the tire which is not accessible for inspection. The manufacturer recommends stopping to inspect the straps every 100 miles (160 kms). However, the straps are not fully accessible for inspection since they are partly hidden behind the tire. In addition, with the manufacturer recommending stopping every 160 kms for an inspection which clearly means the system is not safe. These trailers need to sold with a second (and probably third) set of straps. They also need to have their distributors stock parts since Noroteck doesn't stock any spare straps.
In addition, the trailer is sold without safety chains. The safety chains need to be made mandatory and not listed as an accessory. In addition, a complaint has been filed with the NHTSA regarding the sale of these trailers.
James from Master Tow was able to get us replacement straps at a good price and shipped by air from their facility to our location in 2 days. James definitely provided excellent customer service.
I have owned a 2006 single Axle master tow trailer and it has been totally reliable. Many miles on it year after year. I just called to get a price on a new one. Was pleasantly surprised when given a quote !!! This company makes a quality product !
The customer service at Master Tow is second to none. I purchased a used Master Tow dolly and had to call them twice for help. Both times they took as much time as needed to fully answer all my questions and helped me get my unit in tip top shape. Thank you very much.
Junk and they won’t honor their Warranty, we been towing the same car for 15 years and they told us we didn’t have the car centered and the straps were loose!!! Balony!!
North Carolina Customer Service was Awesome. I contacted master tow by phone. The wait time was 1to 3mins to have a live conversation with a service member.He was knowledgeable about there discontinued 1996 car trailer and parts. Saved me alot of time and pointed me in the right direction for my needs. Looking forward to upgrades on my trailer with upto date mod on my 1996 trailer with master tow current products.Thanks Master tow.
I bought a 80THD tow dolly in the spring of '18. None of the nuts were stainless steel and have all rusted. The wheel axle hub and lug nuts are badly corroded. The hold down pin is likewise badly rusted. This dolly will probably fall apart from rust and corrosion in two years.
Very unprofessional and do questionable work. Would highly recommend buying elsewhere! After losing a day of work for them to fix trailer there is still rust all over it and overcharged is for ladder rack.
This company has quality service and unparalleled workmanship. John is the one-of-a-kind professional that you would be hard-pressed to find anywhere else in the State of NC. Knows his stuff and engineers quality products. HIGHLY RECOMMEND his goods and services to anybody that is thinking about buying
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