What clients say about Southern Tire & Muffler - a Main Street Auto shop in Whiteville (NC)
I recently had an issue with my car that needed a tow from my job to this shop. Mr. Mike and Zeb were extremely helpful and professional. They went out of their way to connect with someone who could tow my vehicle for a decent price. After repairs they even went out of their way to make sure I could get back from the rental car service to the shop to pick up my vehicle. Their kindness and support has truly made a difference. They did not price gouge and did quality work on my vehicle. They are very transparent about what needs to be done and what can wait. My vehicle was repaired in a timely manner. They have a wonderful financing option as well. Thanks guys for your service, I highly recommend.
Great service team made sure he took his time to figure out what the problem was which is something that I really value. Again they’re a great service team you just have to have patience as a customer that they’ll get the job done “RIGHT”. Me personally if a shop had me in and out TOO fast it would be a problem, but these guys took they’re time, took good care of my car, and didn’t charge me for a quote. CANT BEAT THAT!!!!
I have always been very satisfied with the work that was done on my car. They explained everything before they did any work on it. They also seem to care about their customers. That is why I always go to them.
This time I didn’t stay there long like last time. Last time when I was getting my oil change. I was there for two hours which is crazy. But I’m glad this time they were able to get my in and out at a reasonable time.
I got a flat. Brought the wheel in and had it fixed. Easy peasy
The customer service is great. The customers are great. The mechanics are kind and friendly. I highly recommend using Southern Tire & Muffler for all your automotive needs
Truthfully they don’t even deserve 1 star after the way I was spoken to with Mr. Mike very unprofessional just because you’ve had a bad weekend don’t mean you treat people like crap on the bottom of your shoe also even after the fact of me staying calm in a stressful situation he thought he could hang up the phone on me and then turn around and talk about me to my family member so please for gods sakes don’t take your business there until they get rid of Mr. Mike
Zeb & the crew at Southern Tire & Muffler were great! I was passing through town when I had a tire issue. They fixed my tire and I was on my way very quickly. I highly recommend them!
Staff were friendly and professional. Job was done efficiently. My first visit took way longer than expected and made me late to another appointment so I almost didn't go back the second time. Glad I did.
Zeb was very polite, helpful, & friendly. My experience at Southern Tire & Muffler was a pleasant one. I highly recommend for your automobile service needs.
Very kind and friendly gentleman working at the front desk. Went to get an inspection on my car. They helped me with getting some new tires! I appreciate all the help that these guys did for me today!
I trust this shop and that is very important when having you vehicles repaired. Very professional and reliable. I appreciate their attention to details. I purchased 4 Michelin tires and had them installed with an alignment. Great price, thanks Zeb!
It was a fun and professional experience. A place to hang out while you get a excellent service from everyone.
Thank you. How have a good day? God bless you. Everyone should go there to have that experience.
We got a flat tire on our boat trailer. The gentleman working the front desk was very helpful and nice. They got us fixed within 2 hours and were very upfront and honest about everything. If I lived here I would always bring my car here.
Southern tire and muffler did a great job on my mustang when we were getting ready to leave for vacation in September! They recently changed my tire pressure sensor for me and it cost me less than what blacks tire charges, and they reattached my washer fluid hose.
Great service! I had 4 new tires mounted and 4 sensors replaced in an hour! Super courteous staff that really went the extra mile to give me the best deal! You just don’t get service this good anymore, and when you do, you give a five star review!
I took my 1998 F150 in for a front end issue that it has had for many years and no one had been able to diagnose. The mechanics at Southern Tire got to the bottom of the problem and at a reasonable price. Everyone was polite and professional. It's great to not be exhausted from wrestling my steering wheel. Highly recommend this shop.
I had a great experience making an appt as well as getting a discount by using the online coupon to help my bill be a bit lower with all of the service it required
Mike and the team were exceptional. Had a blowout on the highway & the team were responsive and helped me navigate a tow truck and replaced my tire. Very grateful and would highly recommend. Thank you Mike!
Best deal around. My Fience got 4 brand new tires for his truck and oil change for 700. And some change. Just because his truck takes more oil than a normal car. Very friendly and sufficient. Thank you so much.
My splash guard became unconnected and I was dragging the plate. These guys worked me in and corrected the situation. I was in and out in 20 minutes and the charge was more than fair.
Call to get some information and the gentleman on the phone did not even want to help and was rushing off the phone
Today I went in person and had a much better experience. Friendly and helpful staff that were willing to listen and diagnose the issue and get it fixed.
Fast service and did everything that I needed and did a complementary check of fluids, etc. Price was competitive, especially with the coupon I received by mail. I plan to go back for my regular maintenance and will be purchasing my next tires there. Thanks!
Friendly, professional service. Detailed explanation of services required and performed. Great communication skills; repairs and inspections done within reasonable time frame.
My Experience with Southern Tires 🛞 was Excellent First off I would like to recognize Zeb and Mike for there outstanding customer service. They were very knowledgeable when it comes to finding the root of the problem they worked out a good price I dropped off my car that morning and picked it up at noon and everything was great! I would give them stars for the service I received thanks guys I really appreciate you!
I had a great experience!! The employees I encountered were very welcoming, friendly, professional and knowledgeable! Completed my inspection immediately!
Very professional mechanics and their prices are reasonable and most importantly they are honest. I appreciate that about them. Keep up the good work. I would recommend them anytime.
Great service! Excellent pricing compared to other mechanics in the area. Easy to schedule an appointment. Will definitely be using their services going forward!
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