What clients say about Ruppard and Son's Towing in Banner Elk (NC)
I got stuck at Beech Mountain. Ruppard and sons came to my rescue. The driver was very effecient and made my whole day better. He was so kind and even helped me with directions back to where I was staying. He kept my car om so it stayed warm during tow. Highly recommend them to anyone. If I could give them 10 stars I would. I felt so secure and safe!
We were on beech mountain for an extremely cold weekend with lots of snow. My husband forgot to add the diesel fuel treatment to prevent the diesel from basically freezing. We were stuck at our Vrbo with a checkout time past due and a truck that wouldn’t crank. I hated to have to call a tow service but I’m so glad google led me to this one. Fast, friendly and affordable . Thank you for turning a very unpleasant situation in to one that ended up not being too bad!! Highly recommend to anyone needing this type of assistance.
Very professional and kind. They helped get our family down the mountain safely during a bad snow storm. I would highly recommend them. Very helpful, informative and honest!
Ruppard and Sons saved our bacon after a wrong turn on an icy/snowy road. They answered our call for a tow promptly and pulled us to safety. Very courteous and professional. Highly recommend. Thank you Ruppard and Sons Towing!
I 1000% recommend these guys. They have so many good reviews already for good reason. I'd save their # if you're up here(especially if you have a teenager! ?).
Kevin gave me a call back, came out when he said he would, and took the time and skill needed using two winches to get my car unstuck with no damage. Plus he was reasonable for coming out on a Saturday evening!
THIS is how you do business. Am happy to recommend him any chance I get.
Excellent experience with Ruppard and son towing. Super friendly and easy to work with. We got our minivan stuck on sugar mountain after some nasty weather came through and they got it down safely. Very reasonable price as well
Kevin is the best. We needed our Model A hauled to a storage facility and he was exceptional in his service. If any of Ruppard and Son’s Towing services are ever needed, I don’t think you could find a better company.
Absolutely wonderful experience. I was broken down while on vacation (shifter cable). Instead of simply towing me to a mechanic (who would take several days before they could look at the problem), this company diagnosed the problem on the spot, then offered to fix it for a very reasonable fee. They took the car back to their shop, ordered parts, and fixed it within 2 hours. ABSOLUTE VACATION SAVER!!!
Ruppard and Sons made a terrible situation much better. They we so pleasant, professional and reasonably priced. They are just genuinely nice people who do a good job.
We came up to Beech mountain for the weekend to enjoy the snow. Our car slid off the driveway at the cabin we were renting and came close to hitting a tree. Kevin was super courteous and quick to come help us out. He really took his time and was careful with our car (avoiding the tree) to prevent any damage to our vehicle. He charged a VERY reasonable amount and we were so incredibly grateful for his service!!!! There are still good honest people out there, Kevin is one of them!
These guys really saved me in a pinch! They were there super quick and provided exceptional services at a more than affordable price. Would recommend to anyone needing help in Avery County. Thank you for your help and patience!
My friend and I got our car stuck in the parking lot of all places. Within 30 min they arrived and got our car out no problem at a reasonable price. After a long day of skiing the last thing you want is to be stranded. Call these guys if you have any issues up on Beech.
Quick to answer the call, quick to confirm, quick to arrive, and quick to complete the job. Kind the whole way through the process on an early Sunday morning after two days of snow on the mountain. Couldn’t be happier with my experience.
Kevin called me back, was extremely thoughtful and professional and friendly. He got me out of a ditch, on ice, gave me suggestions and was done in 10 minutes. Definitely a go to guy!
Kevin was Great, Awesome, and any other outstanding word there is, our car slid down snowy icy driveway got stuck in trees he had to shovel snow then he attached chains to our car and winched us out in no time
I was in a terrible situation, called Ruppard, and he was there in 20 minutes. One thing I loved about him was he was smiling the whole time, like it wasn’t a big deal, which made me feel a lot better, he’s extremely professional, and most importantly reliable. He also made sure I got back down the icy road. I wouldn’t call any other company.
Only Towing company to pickup the phone on a Sunday morning. We were stuck at the top of beech mountain and this business was willing to come all the way from banner elk early on a Sunday morning. We ended up getting out on our own 30 minutes after calling and the owner was so nice about already being on his way and us not needing him. I offered to compensate for his time but he wouldn’t accept, he was just glad we made it out. I HIGHLY RECOMMEND!
I want to thank Ruppard and Sons for giving such wonderful service to my niece in law and son in law (Keith & Kelly Trace). They were stranded in the snow and you came to their rescue. Thank you so much for being such a great company.
During a big snow storm my Honda CR-V got stuck off Beech Mountain parkway. The police told me I had to get towed and gave me a list of places. Everyone I called told me no or they couldn’t make it. I was given the number for Ruppard and Sons to see if they could tow me or bring me snow chains. They were so busy but they were the only company that called me back and then they showed up. They were kind, fast and understanding. Worth every penny to get these quality chains on my car! I was able to get up the mountain to the house with these quality chains.
Kevin really put my mind at ease. We were involved in an accident in Banner Elk while on vacation. Kevin made arrangements to move our brand new undrivable car to his lot. He communicated several times to let us know was going on. Thanks Kevin.
Got my truck stuck on a mountain road on vacation. Called Ruupards and they came straight out. Was very friendly and professional and suprisingly affordable. Actually pulled me out and towed me up to a main road. Even stuck around to make sure i got the other vehicle we were in back to safety. I would definitely use these guys again.
A wrong turn enroute to Sugar Mtn ski area left my vehicle stuck on a icy hill. I called for towing help and received prompt/friendly service at a very fair price.
We called Kevin on his way to lunch, as we could not get leave the our Air BnB stay on Sugar Mountain safely with our family. Kevin stopped what he was doing and came to help us get our truck to safety. He was very kind and professional. I highly recommend anybody who is staying in the area and needs help, this is the place to call!! (AAA wouldn't help us, even though we have been members for years!)
My car was stuck in my Air BnB’s driveway because of ice and they were able to tow it to safety and in a timely manner. AAA wasn’t even able to come help me in the snow/ice but this company came quickly (within an hour) compared to other towing companies who said they were either not available for the whole day, or couldn’t come until night time. The service was very friendly and professional and I would recommend to anyone who wants fast, reliable service no matter the weather!
Rolled in to see these guys at 4:30 on a Saturday in the middle of a white out and they dropped what they were doing to install some chains on the tires of my brand new Pilot. Professional install and a great couple of guys. As an automotive shop owner, I know how hard it is to stop what you are doing and start a new. These guys helped me out in a time of need and provided great service.
