Had car reserved to drive (4) hours. However, wasn't going to leave untill I talk to someone and be sure I was getting my part. As stated in previous complaints its true, they could careless. Talk to ty once a week ago. I've been calling ever since. Want to thank the previous reviews and warnings to stay away. Glad I didn't assume and drive (4) hours for nothing. If there that miserable they should get out of the business.

Al Procopio

05/01/2023 14:52:17

Do not purchase any parts from this company!!!! I purchased an engine and it stopped working within 3 days. They said that they had a 3 months warranty which is a lie because I called and told them that the vehicle stopped working after 3 days of having it fixed!!!!! When I got a diagnosis on my vehicle, Chevy said it was the engine. Acknowledged that I did call and complain that the engine was not working!!!!! This is an update this crooked company worked along with Juan from Route 66 in Burlington NC and they never sold me a new engine. I’m at a lost and I hope this business loses all of it’s potential customers! Y’all need to be locked up it’s called stealing!!!

Davanne Rolle

03/06/2024 18:47:35

Please don’t waste you time or the call. A true Mom/Pop but with out the Mom or Pop touch. Called for 3 days no one picks up, finally on 4 day out of desperation called once more and lady picks up I say hello like 5 times before we talk(cause I could not believe it was real). Told her the part I was looking for, she said yes we have it (Fuel pump) I said great she says it’s already out and was tested.We only except cash and no warranty. I say ok and drive 1/30 mins and show up ask for the part guy says ok yeah we have it give me a few mins, 5 then 10 then 30. I go outside and see the fork lift with the car that I need the part from fuel pump, I walk over to the guy and say the lady said my part was already pulled. He says nope that’s why I’m pulling it buddy (smart a$$). The part was bad, gas gelled waste of time 3 hours drive time. Gessh

Shamone Coleman

05/13/2023 15:22:56

Is it possible to give Zero Stars? What a joke! I called on a Monday and spoke with a lady that said they had 3 parts I was looking for. Told her I was driving up the next day. I drove 4 hours with a trailer the following day to pick them up. They were closed! I called the number and the voicemail said they would be open the next day so I left a message and I got a hotel room and stayed the night. Next morning I waited until 10am to arrive. Still closed and no one would answer the phone. What a wasted trip and cost for hotel. I would NOT recommend doing business with this company.

Donna Murphey

12/08/2021 16:35:35

Absolutely TERRIBLE customer service and overall terrible company. Called the previous day to verify both parts and that she could put her hands on them. I drove 2 hours to pick up two parts. Lady verified she had both parts in HAND on prior day. After 2hr drive, I get here and they only have 1. Never verified the items like asked and LIED. Then when handed the one, wanted to charge me full price and nothing for wasting my time. Refused to let me speak to the manager or even call her. Never could enter the yard. The guys word was, "$100, that's the price, take it or leave it." No sorry for wasting your time or nothing. I would avoid this "business" at all costs.

John Dockery

11/05/2020 22:15:36

First time here. Really nice and helpful man Working here. Also a very good price

Joe Abondolo

09/24/2018 15:58:36

wonderful place to get your parts! friendly people!

Chaulong T Nguyen

06/20/2024 17:58:19

Drove two hours to pick up a motor, when I got there he refused to sell it to me. Told me it was ready to go but took him an hour to find the motor once I got there. Wasted trip and waste of time. Asked him to cover my time and expenses since he wouldn’t sell the part and refused to do that as well. Very very poor customer service and person. I would take all business elsewhere even if it cost more money for the same part.

Parker Thomas

02/16/2021 04:01:56

We never knew this place even existed! They are so friendly and helpful! My daughter ordered a headlight and the service was remarkably fast and professional! Will be back if in need of auto parts.

Venita Dixon

09/13/2021 03:55:52

The guy that owns it is so nice. Got a lot of parts from him and never had a problem. Fair prices.

Amy Stevens

10/07/2022 16:09:11

Ty is AWESOME! I buy lots of parts from this spot, always friendly and made a good friend!! He also pays top dollar for catalytic converters!!

B-Rad

10/29/2020 13:46:26

Ty is fantastic, very helpful and a man of his word, i had a few reservation about buying from here but I can say now that I will continue to go here from now on

Slim T

08/05/2020 14:45:12

The owner is a horrible guy he's very rude he did a job for me told me it will be a week and it was 3 weeks and then still wouldn't give me any explanation of why it was taking so long when I called he was rude about the service I was asking for all around terrible experience never would do business again

Robert Mayberry

11/08/2016 19:15:44

Best parts ever

David Clarke

07/24/2024 11:03:01

Pays top dollar for catalytic converters and will find you parts in a heart beat

Cameron Wilson

06/25/2021 18:12:35

Should of read comments horrible place to do business with 👎

adrian bartolon

10/03/2023 18:35:01

The people who work there are awesome Tye is very helpful.

leonard petty

07/01/2019 19:18:38

Great service and the workers are very polite and helpful

Sterling Rogers Jr

04/07/2021 18:29:24

Thai is a great guy,pleasure to deal with

chesley talbott

01/11/2020 23:36:28

Good place to get parts at

Desta Kye morgan

11/23/2021 18:29:34

not good at all

osiris Gallose

01/16/2020 21:26:19

I like it

Jose Gonzalez

03/03/2021 18:28:51

Absolute Garbage

Nafiz Alam

09/16/2021 13:05:12

Good parts.

Smoove

12/06/2017 22:27:26

Got what I needed

Donnie Pinson

04/03/2022 06:26:00

Address:	541 Old Stoney Mountain Rd, Burlington, NC 27217
Phone:	+1 336-421-8255
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 35 Reviews
ZIP Code:	27217
Open Hours:	10:00 AM - 5:00 PM

Friday		10:00 AM - 5:00 PM
Monday		10:00 AM - 5:00 PM
Sunday		Closed
Tuesday		10:00 AM - 5:00 PM
Saturday		Closed
Thursday		10:00 AM - 5:00 PM
Wednesday		10:00 AM - 5:00 PM

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