AutoZone Auto Parts in
Yonkers (NY)

What clients say about AutoZone Auto Parts in Yonkers (NY)

• GABUGO

  Thank you for lending me the diagnostic machine cost me 100 for a canister purge valve which same me headaches the Puerto Rican guy was very kind and professional I went about 3 months ago then I went again last month because I couldn't pass inspection bought a CRC PASS EMISSIONS did not help they did told me not to buy it which I appreciate honesty

  Oct 24, 2025
• Martika C

  Mannnnn listen! Just ask for Anthony! Anything else is uncivilized! I’ve never gotten so much help from any auto zone I’ve ever gone to! This man knows his stuff and he’s patient! Give this man everything he asks for and MOREEEE!!!!! Pleaseee ! Not one single complaint do I have

  Oct 11, 2025
• FP

  John Montes is an excellent worker. I accidentally got a nasty cut and treated the customer with care and concern. Manager please put into notice the amazing customer service john is willing to go

  Sep 07, 2025
• Paul Rodriguez

  I’m giving five stars solely to the professionalism and consideration that I receive from the employees at this specific store in Yonkers. Hector who is the manager at the store has been nothing less than a lifesaver. I have noticed that it is because of Hectors leadership that the employees at the store practice customs that liberate the customer from great stress. One example is that I noticed that when I called the store, they are the only ones who put me on hold and actually check for the part and make sure that the part is correct. I’ve faced many problems with other AutoZone stores. For example, the 24 hour store in Levittown had me drive out there which is an hour and 15 minutes away from my home for a part that was incorrect even after I asked the associate to check for me. That was a 2 1/2 hour drive for nothing plus gas and tolls and a waste of my time. I’ve had problems with other AutoZone as well, like on Broadway in the Bronx and a Jerome Avenue near the I-95. Whenever the stores mess up is Hector who corrects their mistake. I’ve been having serious issues with my warranties being denied, and apparently only Hector has been successful in identifying my situation. I am so grateful for Hector. I have no idea what I would do if it were not for him. Thank you, Hector for all that you do and for putting your customers first.

  Aug 23, 2025
• E Norris

  Hector help me with my brakes , they was suppose to be on warranty and they weren't. He was able to put them back on my warranty and I got my brakes. Thank you so much and I appreciate the help !

  Jul 28, 2025
• Meagen Martinez

  I am writing to express my sincere appreciation for the outstanding assistance I received during my recent visit to your store, from the moment I walked in, the general manager Hector greeted me with a warm welcome which made me feel very comfortable. His professionalism, patience, and knowledge were evident when asking questions about the parts i needed. I was struggling to find the correct replacement parts for my vehicle, and I wasn’t even sure exactly what I needed. He took the time to listen carefully to my concerns, asked the right questions, and helped me narrow down the correct parts. Not only that, but he also explained the installation process clearly and provided practical tips that gave me the confidence to complete the repair myself, He even offered to help me install the parts which was amazing ! Hectors dedication to customer service went above and beyond my expectations. It’s rare to encounter someone who genuinely takes pride in their work and puts the customer first — but that’s exactly the kind of service hector provided :) Thanks to your help hector, my car is now running smoothly, and I avoided what could have been a costly repair elsewhere. I will definitely be recommending your store to friends and family, and you can count on my continued business in the future.

  Jun 04, 2025
• Dagito G T (Dagito GT)

  I was at this store before they open. At 7:30 am a blond told guy open the business door and said “is too early” first word from him as soon as I started making question not with the best English from my word I guess couldn’t explain or use técnic words to get what exactly want, them he got mad the other two workers in the store mute them selves them I decide to find what I need by my self. I don’t want to comeback anymore to this store, they make me fell that I must know what exactly I do want but I thought they were there to help. Apologies… my mistake

  May 14, 2025
• Chris Juca

  Amazing service! Got help finding a part I needed!

  May 02, 2025
• Pedro Molina

  Amazing customer service!!! Anthony was great, he helped me replace a car battery. Top A Customer Service!!

  Feb 27, 2025
• Chrissy Monroe

  Came in because I needed a new battery for my car. The guy at the counter was super informative, extra helpful and very nice. He even installed the new battery out in the parking lot and disposed of the old one highly recommended great service and I got in and out very quickly.

  Dec 10, 2024
• Sam Z

  The staff here is great! Everyone is professional, helpful, & informative. I had a situation w/ my alternater. I spoke to Jalen, who guided me in the right direction. Upon my next visit, Steven assist me. He provided me information for my purchase. He made recommendations for certain parts and made suggestions. He was very patient and provided w/ all the time I needed to get my car back on the road. I was very happy .

  Apr 17, 2024
• Rebecca Zweibon

  I was in store # 5288 in Yonkers, NY today, April 7. A young man named Steven helped me. He was extremely polite and helpful. After I made my purchase Steven installed my wipers and headlights. I could not have asked for a better experience. Thanks, from a returning customer. - Rebecca

  Apr 07, 2024
• Luis Moreno

  Your results May vary depending on what time of day you go here. Sometimes the place is slammed with a line going to the back of the store. Other times you can walk in and get help right away. They'll look up whatever parts you need for you. A bit more expensive than online but you get it immediately versus having to wait a couple days

  Mar 26, 2024
• Yo Lo

  This store is as expected. You need to have time to shop there even if what you're buying is easy to find. The store is clean and well stocked. It would help them if they had self checkout.

  Mar 06, 2024
• Adrian Camacho

  If I could put 0 stars I would. Why is it that I called Tuesday 8/29/23 at 9:30pm and someone picks up the phone, says “autozone is closed” and hangs up the phone immediately. Then when I call back four times no one picks the phone up. Also, I went to this auto zone literally yesterday(8/28/23) at around 8:30pm and to my surprise every single employee except for one was outside smoking weed, cigarettes and drinking literally right outside the door. Didn’t even bother to come inside and help their coworker out as he was busy with another customer(and I feel bad for him because he was actually doing his job and I don’t remember his name to cover him but I hope he sticks up for himself if this ever gets back to those employees that night). Now unless I’m wrong, Autozone closes at 10pm not 9:30pm.This is the type of customer service autozone has to offer? Absolutely horrible. If you don’t want to work somewhere then don’t. But don’t play with the clientele of an establishment that’s not yours. This is my first stop. I will be going up the ladder to make sure these group of employees get the correction they deserve.

  Aug 30, 2023
• Fj Cv

  Great place. I almost didn't make it that night and these guys were awesome they opened and I got the part that I needed. Also Manny helped me out and he was great. Great customer service

  May 17, 2023
• Niurka Ozuna

  This AutoZone location is always beyond flooded and super busy with long lines and tons of people. You call it and the employees who work there are dealing with it. Even with this challenging environment, I received the upmost professional service from Alex. He diligently took care of the people on his line then came out to help me with my head light. Turned out I needed to special bulb AutoZone did not carry which I would have never known if he hadn’t helped me. Though I tried removing the bulb on my own, I was not successful. Alex was beyond helpful, pleasant, and professional. Thank you again Alex and keep up the great work!

  Apr 17, 2023
• PeggynJJ

  If I could do ZERO I would. Worst customer service ever. You will wait online while they take their sweet time. You will see 4 employees wandering around with one cashier open.

  Mar 11, 2023
• Eric

  Not bad, went in on a Sunday at around 11 am for a replacement tail light bulb. Was able to find it pretty quickly. Fair amount of people waiting in line, but multiple cashiers were working so the wait was not too long. Parking lot was kind of a mess, the entrance is pretty narrow and there were people trying to double park. Also, when exiting there is no traffic light, even though you are dumped out into an intersection. If I need to go again and it looks busy, I will probably try to snag a nearby street parking spot and skip the hassle.

  Nov 08, 2022
• Joey

  Noel was personable, professional, and helpful. He helped me find everything I needed and maintained a happy demeanor even though the store was pretty busy and many people were on line.

  Sep 04, 2022
• letika sepulveda

  I came in today for a confusing and frustrating issue with my vehicle. Fortunately the team at this location was very helpful and eased the frustrating situation. Thanks to Noel & rest of his team for going the extra mile in making sure I was satisfied with service. Hope management realizes when they have great employees they should be recognized and acknowledged!!

  Aug 28, 2022
• Edwin Roman

  I went in yesterday and it was hot I was not having a good day let alone week, however the great customer svc was above and beyond for me it was great change as in most retails shops instead good service you get GHETTO SERVICE. The assistant manger/male help me made me feel that my small problem was his and solved at the same time. Plus he saved me money and that was unexpected. (PS hey manger don't give him the key lol)

  Aug 05, 2022
• Mohamed Bah

  Manager Noel very patient, worked with me through the issue. CANT say the same for the other workers , rude and wasn't trying to listen. Will come back due to manager professionalism

  Jul 31, 2022
• Mike Rodriguez

  Huge shoutout to the closing team , frequent late night shopper. Noel , Jay were very helpful and professional. This autozone 5288 will always have my business

  Jul 26, 2022
• Ismael Garcia

  Got the wrong product and Noel was there to help me find the correct part making the exchange process painless. He’s been overwhelmingly helpful every time that I’ve been in the store. The patience and knowledge he possesses makes me confident and made me a permanent customer. A++

  Jul 21, 2022
• Blondel Mckenzie

  I had the pleasure of being served by your employee Noel. He was very knowledgeable and helpful. He took the time to look up my items and explain things to me. He went above and beyond! He is definitely great for business!

  Jul 17, 2022
• JJ

  Greeted with a Hearty "Good Morning!" and tremendous Customer Service by Rosie from the moment I walked in! She quickly researched my parts and found what I needed. For my item not in stock, she had them 'same day' delivered from another store for easy pickup. GREAT JOB ROSIE - THANKS!

  Jun 11, 2022
• Bienvenido Perez

  The worst place I've ever come. It's Sunday and on its website it says that they open at 7:30 am, and in the store as well. But it turns out that it's 10:24 am and they still don't open. Order a piece and there are still no signs that they will open the store. Definitely the worst store I've ever been to.

  Mar 20, 2022
• Jessica

  This place is the worst. Please don't come here. I called ahead to ensure they had what I needed and when I arrived (same day) they said they did not have it and sold me a different item instead. I basically had to beg for help because there was clearly something more important on his personal phone that he was attending to. The part they sold me didn't actually fit my car even though the manager ultimately helped me was yet I told him the make/ model/ year. I had to drive back to exchange this random part for the item I needed and then they gave me a hard time! I was literally appalled. The employees are rude and the manager literally will waste your time. Please do not get tricked and have your time and money wasted. I was able to get much better service in the Kingsbridge location. It's worth driving out of your way not to deal with the antics and just overall ghetto-ness and lack of professionalism.

  Feb 24, 2022
• Chenelle Buchanan

  I had an issue with my truck where light indicators were coming on and i didn’t quite understand measurements to take in order to resolve these issues. Tamyra, a customer service representative at this auto zone location was very helpful and gave me tips on how to fix these issues. I was way more informed leaving auto zone than I had been when I arrived. Great customer service !!

  Jan 19, 2022