I recently bought a new car from New Rochelle Chevrolet. Excellent experience with Gonzalo, the salesman, and khaled manager and I definitely recommend Gonzalo to any my friends and family that are looking for to buy car in this dealership…
We are beyond ecstatic and grateful for the wonderful service provided by Carlos Barajas. He was very attentive to our needs and helped us get the perfect vehicle. From the moment we walked in, we were greeted with kindness and respect, but Carlos went above and beyond to help meet our needs. He understood our situation and helped us out immensely. Thank you Carlos.
Drove an hour from NJ to this dealership as they had the best pricing! Met with JB who did an amazing job explaining the vehicle and getting us all set up! No tricks or hidden fees here, the price I was told on the phone was the price I was given when I arrived! I highly recommend them for anyone looking in or out of state!
Purchasing my new truck was a smooth transaction. Mike, Damien and the rest of the team did an amazing job getting me exactly what I wanted. Love my new truck! Definitely recommend these guys!
For the last 10 years i have been getting my Chevy Traverse from New Rochelle Chevrolet. I won't change this dealer. They work with you, they listen and excecute a plan to please and work with the customer. I have had a few issues with other dealers accepting the JM&A Fidelity Program i bought for my Chevy Traverse. Spoke to Finance Manager told me to bring it and we will take care of your car. It's exactly what they did. I'm financing my car now, but if anyone is in the market for a Chevy, come to this dealer, these guys actually care and will work with you to get you into a car.
I was introduced to an amazing gentleman named Demian Garcia and he was the best sales person I’ve ever dealt with. I really recommend him. Also his Manager Khalid was of great assistance as well
Came in for a simple oil change, and left with a brand new car. JB was nothing but the best can’t say enough good things about him or everyone that helped at this dealer.Everything was simple, informative and easy. Love our new vehicle and definitely will be back in the future.
Mike depalma was very helpful in getting me an appt to see my new truck. The deal went through quickly with my trade in. Gilbert Alvarez was the person who set up my new truck and went over all the particulars with me. Thanks to Mike and Gilbert.
Loved working with New Rochelle Chevrolet! Gilbert was my sales consultant and he’s great! Very patient and accommodating! Super super thorough and helpful! Shout out Erick the finance manager! He was a great help as well!!
Salesman Gonzalo Serafin was fantastic! Helped me with the difficult task of trading in my recently deceased parent’s vehicles. Made it a seamless process. Thank you New Rochelle Chevy for the years of service for my family!
My experience at New Rochelle Chevy has been nothing short of amazing! Gonzalo was so helpful and informative when it came to picking the best car for my needs and of course my budget. Eddie was the manager who helped with my deal and he really made sure I had the best experience. I would definitely recommend this dealership if your looking for honesty and professional care!
I have visited the dealership for a few times for routine maintenance. The warm welcome from Angeline is fantastic. She detailed and gave me through info about the car status. Great service and professionalism. I will recommend it to family and friends
Service was great ! The staff is very informative and supportive especially Nicole and Thomas Desola. They made sure everything was done right and answered all my question. The service technician Trey (awesome guy) came out to talk to me personally and ask what was wrong with my vehicle. When the vehicle was done he came out to explain what was wrong and he actually showed me some features about my vehicle that I didn’t know. Service at New Rochelle Chevrolet was Great A+++
I had a great experience at this dealership. JB was friendly, straightforward, and never pushy. JB. took the time to answer all my questions and made the buying process smooth from start to finish. The finance team explained everything clearly, and I never felt rushed or pressured. Happy with my 2026 Equinox RS thanks again Juan Barragan
I purchased a 2021 escalade ,I am from NJ and everything went great, my salesman, Damien was the best I have dealt with in a long time. No Bull,just professional all the way, answer all my questions and concerns. Give them a shout if you're in the market for a new or used vehicle, they have a tremendous inventory. I highly recommend them.
Excellent experience to work with Joselyn Dutan in leasing our new car. Jocelyn was very thorough and knowledgeable in answering every question we had. She made the leasing experience easier and made us feel very comfortable in making our decision. We definitely will recommend Joselyn to any of our friends and/or family that are looking to lease or buy with Chevy! The Chaparro Family
Our family and business have purchased multiple trucks and vehicles through Michael DePalma, for years including our most recent Tahoe purchase, and the experience is always seamless. He’s knowledgeable, trustworthy, and genuinely cares about his customers. We never feel pressured, and he always takes the time to make sure we get exactly what we need. It’s rare to find someone so consistent and reliable in sales, which is why we keep coming back.
Highly recommend Mike to anyone looking for an honest and experienced salesperson who truly values long-term relationships. Also want to recognize Juan Alcaraz, who took us on our test drive and walked us through our truck features thoroughly. Highly recommend the team over at New Rochelle Chevy!
I recently bought my new car from New Rochelle Chevrolet, and I have to give a huge shout-out to my salesman, Carlos Barajas. His professionalism and commitment to great service were truly exceptional. The car-buying process can be stressful, but Carlos made it amazing. He was incredibly helpful and took all the time needed to thoroughly explain every step of the process. I never felt rushed or confused. He ensured I was comfortable and confident in my purchase. His patience, expertise, and friendly demeanor made the entire experience a pleasure. If you want a smooth, transparent, and overall great experience, ask for Carlos Barajas !
I have purchased many new cars as I usually lease, so this is a process that I deal with every 3 years. I never look forward to the ordeal. New Rochelle Chevrolet made the experience the most comfortable car buying process ever. I would definitely return to them in the future and would not hesitate to recommend them to family and friends.
I came into this Chevy location to replace an emergency flat tire, expecting a relatively quick and straightforward process. Unfortunately, the experience was extremely frustrating due to poor communication and a general lack of professionalism.
I dropped off my car the night before and arrived early the next morning. I was told the tire would be replaced soon, and I even saw someone inform the service staff about my car. However, from 9 AM to 11 AM, the car hadn’t moved from the same spot with no updates, no estimates, and no one checking in.
Eventually, I had to leave for work. I was told it would be done by the end of the day, but again, there was zero communication in between. They don’t reliably answer their phones and direct you to text instead, but no one responds consistently through text either. I was told how much the service would be and rushing to get out. It wasn’t until my family and I called multiple times that someone finally explained they had already ordered a tire apparently the “only one in stock” without ever discussing the options/brand.
At around 3 PM, I was told by a different person that the car still wasn’t ready because the tire had not arrived. They would not know when. ???? Then, just before closing at nearly 5 PM, I received a text saying the car was finally ready and needed to be picked up by 5:30 or I wouldn’t be able to take it. After entire day of having an extremely hard time getting a hold of the individuals who worked there, this last-minute message felt rushed and unprofessional.
To make matters worse, when I finally received the paperwork, they had my name and address completely wrong. I don’t even understand how that happens when all of my correct information was already on file. It showed a total lack of care and attention and if anything was unclear, they could’ve simply asked for clarification.
The lack of communication and accountability at this location is unacceptable. No one seemed to care, and I was left to chase down answers all day. I will not be returning and will be advising others to avoid this location as well.
Made a service appointment and was treated like a superstar, I met with my technician Boris who was amazing with all the work that had to be done. The car was clean and repaired as the promised. I will definitely go back there for my next visit again. You guys rock. My advisor John was so super knowledgeable and took very good care of my vehicle and helped me with a discount for veterans. You cant beat that. See you guys for the next one.
I dropped my vehicle off in the morning and was kept updated throughout the day on the progress. By the afternoon, the issue was completely fixed and I was able to pick it up the same day. Nicole Lillo provided a wonderful experience. Professional, attentive, and very reassuring. Highly recommend!
I had an excellent experience at Dealer’s Chevrolet in New Rochelle. The team was professional, knowledgeable, and attentive to my needs. The entire process was transparent and efficient, and I am very pleased with both the service and my new car. Thank you Drew for your excellent assistance.
I hate coming to dealers but I had such an amazing experience at Chevy with Joselyn Dutan! She helped me refinance my car and lower my monthly payments! She explained the whole process to me and gave me options. I felt so comfortable with her and could trust her. Love you Joselyn!
Joselyn made our car-buying experience unforgettable. From the moment we met her, she treated us with such patience, care, and respect. She never made us feel rushed or pressured — instead, she walked us through every step, kept us in the loop, and made sure we felt confident in our choice.
What meant even more was seeing a strong, knowledgeable woman shining in a male-dominated industry. Joselyn is proof that compassion and strength can go hand in hand. We’re so grateful for her, and we’ll always remember this experience because of her. Thank you, Joselyn — you’re truly one of a kind.
I had one of the best experience talking to the personnel in this dealership. The salesperson, Damian Garcia, convinced me to purchase a 2025 Chevy equinox and it is the best car to have as my first car. The service was excellent and I had no issues getting the car I wanted. I will recommend this dealership to my friends and family members.
I had a great experience working with Jb (Juan Carlos)at New Rochelle Chevrolet. He was knowledgeable, patient, and made the entire process smooth and stress-free. I appreciated his honest approach and the time he took to answer all my questions. Highly recommend working with him if you’re in the market for a car!
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