New Rochelle Chevrolet in
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Address:291 Main St, New Rochelle, NY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Chevrolet dealer
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Website:
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Zip Code:10801
Working Time and Location
What clients say about New Rochelle Chevrolet in New Rochelle (NY)
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UPDATE: A manager called me yesterday, Oct 22nd, 2025 stating he would take care of all of my issues with vehicle. Said he’d call back within 2 hours to confirm everything. It’s a day later no call back. I am planning on buying a BRAND NEW vehicle from another dealership where I know I won’t be neglected. My attorneys will be contacting this dealership. If I could give this place a negative star I would. I got disrespected by employee who sold me car. I got cursed at, called a liar, then was told to take down original bad review I had because he didn’t want to lose his job or get reprimanded over something I complained about because of his boss. Nonetheless, I am now at another GM dealership with this piece of crap equinox they sold me that had electrical problems with radio, driver side window and now a loud ticking noise in the motor, at only 56,000 miles and it’s a 2022. Please they only make you happy when the actual deal is done. DO NOT GO HERE.
Oct 23, 2025 -
Excellent experience to work with Joselyn Dutan in leasing our new car. Jocelyn was very thorough and knowledgeable in answering every question we had. She made the leasing experience easier and made us feel very comfortable in making our decision. We definitely will recommend Joselyn to any of our friends and/or family that are looking to lease or buy with Chevy! The Chaparro Family
Oct 20, 2025 -
I brought in my truck for servicing and worked with Angeline to get everything taken care of. Angeline went above and beyond to ensure things went smooth. I can’t thank Angeline enough for making my trip to Chevrolet a pleasant visit.
Oct 17, 2025 -
Absolutely amazing service from start to finish. Nicole was extremely helpful throughout the whole process of getting my Billboard truck service in an efficient and timely fashion. Won’t be going to any other chevy dealership in the future after how my vehicle and I were treated. Exemplary Service. Thank You Again, Nicole.
Oct 16, 2025 -
I was in the market for buying a new car and New Rochelle Chevrolet made the dream coke true. I came in to look at a 2023 Hyundai Elantra and Jocelyn and her team provided me excellent service. 30 minutes later the car was sold and I couldn't be happier.
Oct 11, 2025 -
I brought my car in for service and worked with Angeline my service advisor. She was absolutely wonderful from start to finish. Angeline was professional and friendly and explained everything to me. I definitely will be returning and recommending New Rochelle Chevrolet.
Oct 10, 2025 -
Our family and business have purchased multiple trucks and vehicles through Michael DePalma, for years including our most recent Tahoe purchase, and the experience is always seamless. He’s knowledgeable, trustworthy, and genuinely cares about his customers. We never feel pressured, and he always takes the time to make sure we get exactly what we need. It’s rare to find someone so consistent and reliable in sales, which is why we keep coming back. Highly recommend Mike to anyone looking for an honest and experienced salesperson who truly values long-term relationships. Also want to recognize Juan Alcaraz, who took us on our test drive and walked us through our truck features thoroughly. Highly recommend the team over at New Rochelle Chevy!
Oct 06, 2025 -
I came in to get a new Suburban. Juan the salesman and his manager Khaled were extremely helpful and straightforward with everything. Answered all my questions and had me on the road with my new vehicle very quickly. I will be coming back again for sure and I suggest that you come and see Juan and Khaled!
Oct 06, 2025 -
I recently bought my new car from New Rochelle Chevrolet, and I have to give a huge shout-out to my salesman, Carlos Barajas. His professionalism and commitment to great service were truly exceptional. The car-buying process can be stressful, but Carlos made it amazing. He was incredibly helpful and took all the time needed to thoroughly explain every step of the process. I never felt rushed or confused. He ensured I was comfortable and confident in my purchase. His patience, expertise, and friendly demeanor made the entire experience a pleasure. If you want a smooth, transparent, and overall great experience, ask for Carlos Barajas !
Sep 25, 2025 -
Nicole was wonderful from beginning to end! She was thorough and knowledgeable and patient with me! When my car was promised, it was ready on time for me! Call Nicole for any help, you won’t be disappointed!
Sep 23, 2025 -
I have purchased many new cars as I usually lease, so this is a process that I deal with every 3 years. I never look forward to the ordeal. New Rochelle Chevrolet made the experience the most comfortable car buying process ever. I would definitely return to them in the future and would not hesitate to recommend them to family and friends.
Sep 20, 2025 -
Gilbert and Mike M were nothing short but amazing. They made the whole buying process seamless and easy. I definitely recommend visiting them at New Rochelle Chevrolet if you’re interested in buying or leasing
Sep 19, 2025 -
Nichole was an amazing service representative! She was friendly and not to mention my car was serviced in 45 minutes. My wait was relaxing especially with the hot cup of complementary good cup of coffee! Thank you Chevy of New Rochelle!
Sep 13, 2025 -
I came into this Chevy location to replace an emergency flat tire, expecting a relatively quick and straightforward process. Unfortunately, the experience was extremely frustrating due to poor communication and a general lack of professionalism. I dropped off my car the night before and arrived early the next morning. I was told the tire would be replaced soon, and I even saw someone inform the service staff about my car. However, from 9 AM to 11 AM, the car hadn’t moved from the same spot with no updates, no estimates, and no one checking in. Eventually, I had to leave for work. I was told it would be done by the end of the day, but again, there was zero communication in between. They don’t reliably answer their phones and direct you to text instead, but no one responds consistently through text either. I was told how much the service would be and rushing to get out. It wasn’t until my family and I called multiple times that someone finally explained they had already ordered a tire apparently the “only one in stock” without ever discussing the options/brand. At around 3 PM, I was told by a different person that the car still wasn’t ready because the tire had not arrived. They would not know when. ???? Then, just before closing at nearly 5 PM, I received a text saying the car was finally ready and needed to be picked up by 5:30 or I wouldn’t be able to take it. After entire day of having an extremely hard time getting a hold of the individuals who worked there, this last-minute message felt rushed and unprofessional. To make matters worse, when I finally received the paperwork, they had my name and address completely wrong. I don’t even understand how that happens when all of my correct information was already on file. It showed a total lack of care and attention and if anything was unclear, they could’ve simply asked for clarification. The lack of communication and accountability at this location is unacceptable. No one seemed to care, and I was left to chase down answers all day. I will not be returning and will be advising others to avoid this location as well.
Sep 13, 2025 -
Made a service appointment and was treated like a superstar, I met with my technician Boris who was amazing with all the work that had to be done. The car was clean and repaired as the promised. I will definitely go back there for my next visit again. You guys rock. My advisor John was so super knowledgeable and took very good care of my vehicle and helped me with a discount for veterans. You cant beat that. See you guys for the next one.
Sep 11, 2025 -
I dropped my vehicle off in the morning and was kept updated throughout the day on the progress. By the afternoon, the issue was completely fixed and I was able to pick it up the same day. Nicole Lillo provided a wonderful experience. Professional, attentive, and very reassuring. Highly recommend!
Sep 09, 2025 -
I had an excellent experience at Dealer’s Chevrolet in New Rochelle. The team was professional, knowledgeable, and attentive to my needs. The entire process was transparent and efficient, and I am very pleased with both the service and my new car. Thank you Drew for your excellent assistance.
Aug 28, 2025 -
I had an excellent experience getting my vehicle serviced by John. From start to finish, he was professional, knowledgeable, and truly went above and beyond. He took the time to explain what was needed, answered all of my questions, and made sure I felt comfortable with the work being done. The service was completed in a timely manner, and my car is running better than ever. It’s rare to find someone who is both skilled and genuinely cares about their customers, but John delivered on both. I highly recommend him to anyone looking for quality and trustworthy service.
Aug 26, 2025 -
I hate coming to dealers but I had such an amazing experience at Chevy with Joselyn Dutan! She helped me refinance my car and lower my monthly payments! She explained the whole process to me and gave me options. I felt so comfortable with her and could trust her. Love you Joselyn!
Aug 16, 2025 -
I usually don't leave reviews, but after this experience, I have to. Carlos was an amazing salesman and everyone that I came in contact with. Everyone was very pleasant and professional, from calling and speaking to Esther, to working with Carlos and ending with Erich. Carlos was very patient and informative. He walked me through the entire leasing and trade-in process. I will definitely recommend and return back to do service at New Rochelle Chevrolet, again. Thank you.
Aug 12, 2025 -
I have always come to this dealership and I haven't had an issue and they have always done there best to help me and Angeline is always willing to walk me through certain stuff that sometimes can be hard to understand. Tommy is definitely always straight through with what I need and how I can take care of it without hurting the bank or my warranties. They are the reason that I stick with Chevrolet!!! LOVE LOVE LOVE!!!! - KB
Aug 07, 2025 -
Dear New Rochelle Chevrolet: We are writing to express our sincere gratitude for the excellent service and professionalism received from Mr. Eddie Giron, Used Car Manager. Eddie effectively guided us through the car selling process. Eddie was respectful, knowledgeable, patient and supportive which enabled us to fulfill the official requirements for selling a car. The entire experience was truly positive. Thank you Eddie again for your outstanding service and commitment to customer satisfaction. Your kindness and support will long be remembered. We will certainly recommend your dealership to our friends and family. Sincerely, Andrea & Beverly
Jul 31, 2025 -
Joselyn made our car-buying experience unforgettable. From the moment we met her, she treated us with such patience, care, and respect. She never made us feel rushed or pressured — instead, she walked us through every step, kept us in the loop, and made sure we felt confident in our choice. What meant even more was seeing a strong, knowledgeable woman shining in a male-dominated industry. Joselyn is proof that compassion and strength can go hand in hand. We’re so grateful for her, and we’ll always remember this experience because of her. Thank you, Joselyn — you’re truly one of a kind.
Jul 30, 2025 -
I want to take a moment to rave about my recent experience at Chevy New Rochelle. This is my third vehicle purchased from this dealership, but I have to say—this time was by far the best. Tyricke made the entire process fast, smooth, and stress-free. He didn’t pressure me at all and made sure I felt confident and comfortable every step of the way. His professionalism, honesty, and customer care were truly top notch. As a loyal customer of New Rochelle Chevy, I can confidently say that Tyricke delivered the best experience I’ve had so far. If you want a car-buying experience that feels easy and enjoyable, go see Tyricke. You won’t be disappointed!
Jul 30, 2025 -
Gonzalo was great to work with and made trading in our old Suburban for a new Suburban very easy. Eric in Finance was also very helpful.
Jul 23, 2025 -
Thanks to Mr Gonzalo Serafin I was able to drive off in a beautiful sun within few hours. I didn't even have an appointment but Mr Gonzalo made room for me within his very busy schedule. Mr. Ahmed, the manager really knows how to accommodation the customer as far as affordability goes. Thanks to them. It was a breeze. No extra items to pay, just straight forward and affordable deals. Only five star review is available or I would put 10 stars ******
Jul 07, 2025 -
I had one of the best experience talking to the personnel in this dealership. The salesperson, Damian Garcia, convinced me to purchase a 2025 Chevy equinox and it is the best car to have as my first car. The service was excellent and I had no issues getting the car I wanted. I will recommend this dealership to my friends and family members.
Jun 08, 2025 -
Very great people inside to work with. It was a very fast and easy process and now we are walking out with a new car. Joselyn helped with buying the car and she did her thing for this sale…!!!
May 21, 2025 -
I thought I could trust a Chevrolet dealer on their word. But I found out after giving my personal information over and they ran my credit after saying they wouldn’t do that. That they “just needed my information to give me a competitive interest rate for my financing”. Only to get an email notification that my credit rating had dropped 5 minutes later because it had been run for a car loan. The manager on duty apologized, said it was a mistake. That they would make it right by adjusting the vehicle price to compensate. However, this was just another lie, after seeing their offer, I found that the price was the advertised price. They didn’t adjust the price at all. Shop elsewhere, the finance team at this dealership will lie to your face. Do not give them any personal information.
Apr 26, 2025 -
I had a great experience working with Jb (Juan Carlos)at New Rochelle Chevrolet. He was knowledgeable, patient, and made the entire process smooth and stress-free. I appreciated his honest approach and the time he took to answer all my questions. Highly recommend working with him if you’re in the market for a car!
Dec 14, 2024
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