Greenville NAPA Auto Parts in
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Address:4979 NY-81, Greenville, NY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:12083
Working Time and Location
What clients say about Greenville NAPA Auto Parts in Greenville (NY)
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They filled me in on missing elements that the garage I had my car at and who ordered the parts from them story. Calmed me down a lot and wish the garage filled me in as much as they did. Thank you.
Aug 18, 2025 -
I had a great experience at NAPA Auto Parts thanks to Bueno and Phoenix. They went above and beyond to help me change my car battery successfully. Not only did they lend me the necessary tools, but they also walked with me to my car and guided me through the entire process step by step. Thank you both for the outstanding customer service!
May 13, 2025 -
Very helpful and professional the staff. They are always willing to help with what you need.
May 03, 2025 -
Very convenient parts store thats well stocked and has a good stock on hand. Its nice that someone still has paper catalogs and staff that know how to read one. Many napa stores are a franchise and I am all about supporting local business.
Oct 17, 2024 -
Helpful when I asked for assistance, and didn't try to get me to buy anything I didn't need.
Oct 13, 2024 -
Miranda was very helpful. I went there to have 2 hydraulic lines made. Miranda made sure they had all the fittings then let me know how much it would be then made up the 2 lines. Then she helped me set up an account. At the same time she helped me, she assisted the other employee (I think it's the employee the 1 star reviews were referring to) resolve issues. I was in the store for about 20 minutes with everything.
Aug 12, 2024 -
Had to pop in quick for some fuses and not sure if it’s just me or not, but as I’m walking out of the store probably not good to hear the cashier that just helped you being told if your having a bad day it doesn’t mean you take it out on the customers. Let’s rewind, prior to this when I go to check out you ever just get that feeling that someone just doesn’t want to be there. Well that’s the persona I got when cashing out and it just seemed like it was a big chore to have to handle a transaction. Not even a response when I said thank you and have a good night. Seems like the customer service complaints from about a month ago being reviewed on here are still lingering. Perhaps online is the way to go.
May 24, 2024 -
Called for a question and got put on hold for 20 min when finally got off hold the dude made me feel like I was bothering him. This store needs a lesson on customer service and phone etiquette. I guess this store is private owned hence the subpar service compared to all other local Napa’s
Apr 21, 2024 -
Service, personality, customer support are gone. Not even a hello or goodbye, what happened ?
Mar 31, 2024 -
Always been treated very well. They have worked with me on different occasions. When I got my late boyfriend's truck, one of the guys was nice enough to put the oil in for me and now I know what kind of oil is best for it. My mechanic has an account there, so I'm able to put it on his account. When you're in a town everyone takes care of each other. Staying local is the key. Driving 32 miles away waste gas and time!
Feb 17, 2024 -
Staff is generally on point and prices are decent most of the time. If parts aren't available in store they can generally order what you need and have it within a couple days.
Feb 15, 2024 -
The Staff here are extremely nice so accommodating... Prices are great... Nice & Clean
Apr 30, 2023 -
I've been here multiple times this year for vehicle issues. Staff is friendly and helpful!
Dec 07, 2022 -
Always a solution to equipment problems. Last visit counter person recommended a different brand Diesel engine oil to my usual rotella that was half the price. Saved me over $100. That gets five stars in my book.
Sep 03, 2022 -
Went to get a part, guy “ordered” part. Came back to pick up part when i was told to, guy never ordered the part. Very convenient. Thanks for nada
Jul 13, 2022 -
Didn't have many of the parts I needed in stock which is no surprise for the Greenville Napa and the prices are no bargin either.
Apr 29, 2022 -
Staff is very helpful, patient, and kind. I have yet to find something they can't help me with!
Apr 28, 2022 -
I was told to come back later a couple hours later because they did not have $70 in there draw for a core refund.
Feb 16, 2022 -
Come here for multiple vehicles, the staff are very knowledgeable and friendly, great place to have so close by.
Jan 13, 2022 -
Guy at the counter, justin, was great. give that guy a raise, people like him are the only reason people still buy things in store 6/30/21 9:55am
Jun 30, 2021 -
I went in needing a gas cap for my truck the employee was very helpful, since I had the fill neck changed he made sure I had the right cap, my truck is a 02 ford but the neck was off a 06 ford, he also made sure it locked like it's supposed to
Sep 05, 2020 -
It's NAPA...very nice young men and women , helpful, knowledgeable, honest in a we'll run store. I've always had a good experience there.
Jun 01, 2020 -
The people know what they're doing. Only complaint is some of the non-car parts like wash soaps and misc tools can be marked up a bit.
May 16, 2018 -
I would frankly give a ZERO for the service I received Saturday afternoon 1/27/18. Rude, nasty and overbearing was the employee named Victor who told me "it was going to be a pain in the ass to look for the bolt I brought in and he didn't want to get behind." The store was empty except for one person checking out. Most people who visit a parts store are in need of what they go there for. Too bad he "had a very busy day" according to him. Your job is customer service. Be lucky you have employment. Not only did he give me a part that wasn't even close but the attitude that would shame any business owner. We have never had an issue here before but your counter people represent you. If you can't manage to find a bolt, how good are you VICTOR. I might be a woman but far from being stupid! Sad part, he never even apologized.
Jan 29, 2018 -
That one star is ridiculous. Friendly/courteous service in most cases they can have a part that afternoon and in some it will be the next day 30 miles from Albany not to bad.
Apr 30, 2017
Nearest Junkyards to Greenville NAPA Auto Parts
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Ardsley
- Armonk
- Bedford Township
- Briarcliff Manor
- Bronxville
- Buchanan
- Chappaqua
- Cortlandt Township
- Dobbs Ferry
- Eastchester Township
- Elmsford
- Harrison
- Hartsdale
- Hawthorne
- Irvington
- Larchmont
- Mamaroneck Township
- Mount Vernon
- New Rochelle
- North Salem Township
- Ossining Township
- Peekskill
- Pelham Township
- Pleasantville
- Port Chester
- Pound Ridge Township
- Rye Township
- Scarsdale
- Shrub Oak
- Sleepy Hollow
- Somers Township
- Tarrytown
- Thornwood
- Tuckahoe
- Valhalla
- Verplanck
- White Plains
- Yonkers
- Yorktown Heights
- Jefferson Valley-Yorktown
- Croton-on-Hudson
- Hastings-on-Hudson
- Bedford Hills
- Katonah
- Glendale
- South Salem
- Cross River
- Rosedale
- Mohegan Lake
- Granite Springs
- North White Plains
- Sherman Park