The owners are very nice. Was recommended by a friend, but Reliant would not finance. Would definitely come back once my credit situation gets better. I believe their honesty and integrity are worth the wait when it comes to used cars and service.
Brought my car here because it was making a loud noise while breaking. I took it to 2 shops before integrity and they said it was other issues that got fixed but it still made the noise. Took it here to find out both my front axles were snapped…Highly recommend him!!!!!!
I've been taking my cars there for many years. I've always been pleased with work they do. I recommend Integrity Auto for your car needs. There is always cars and trucks that are for sale too.
Best place to go for service or to buy a car. Very honest Christian people. Highly recommend it. No many people that have purchased here and are very happy
Have you never heard one complaint?
I brought my car here because my check engine light was on. They were able to get me in quickly to run a scan, figured out the problem on the spot. The girl at the front desk and mechanic were very nice and explained what was needed. I dropped off my car a few days later and they replaced the part quicker than expected. I plan on going here again for future car repairs/maintenance. Thank you Integrity Auto!
Called for an appointment for an oil change. They set me up a few days out, and day before, they called to confirm I'd be there. Friendly staff, great prices. Their name says it all!!
Didn't really get a sense of direction with the issue I was having with the car. Went to some place else got resolved. Won't go here again. Can't rely on an answer on a guess to something where my car one start one day
I had a great experience at Integrity Auto Sales. The staff was extremely friendly, they were also able to get me in last minute. I cannot thank them enough for their hard work. I highly recommend them.
I brought my car in today for an oil change and noticed my inspection was close to expiring so I asked Dave if they had time to possibly check that out as well but I understood if they didn't have time. Well they got my car right in and out, with no problems. Thank you!
Integrity Auto is absolutely amazing! The owners and staff are so nice and they treat their customers with respect. Integrity is affordable and they go out of their way to please their customers. I highly recommend them for any car services.
At Integrity Auto I had the best used car buying experience ever in my 50 plus years of buying cars. Being 73 years old I have bought 2 brand new cars, a 1968 Cuda, a 1971 Maverick, and too many used cars to count since 1973. Greg sold me his fathers 2009 Silverado 1500. What a beautiful truck. Being in the tire business the last 20 years of working, I know a lot about good customer service. I observed Greg on two different occasions and he knew his customers first names. The best quality in a salesperson is to associate faces with first names.
That's the way I ran my business. Greg treated me like he knew me all my life. I drove 100 miles from Cortland, NY twice to buy this truck. Greg came into work for the first time in 5 days after having hernia surgery to show me the truck. I know he was in pain. I am very grateful and will recommend to anybody needing a used vehicle to drive that 100 miles. Thank you Greg and Marcy.
Paul Sabin Sr.
McGraw, NY
You couldnt get better service! Owner is involved every step of the way from scheduling to test driving, selling cars, fixing the cars, simple diagnostics, Ny State Inspections and cashing his customers out! Hes a great family guy and does believe by doing his customers right! Both my husband and I, as well as my in-laws, take all of our cars to him!
May 13, 2020
This review is long overdue! I’m sitting at home, updating my cell phone. I came across Integrity Auto’s name & number from some ignition work I received 2 months ago. I distinctly recall calling Greg’s office staff and how positively well Chris’s phone etiquette affected me! After my subsequent appointment, I remember exclaiming all the following to my wife when I arrived home. From now on, we plan to continue going back for all our vehicle needs.
I had heard numerous wonderful things about Integrity Auto and owners Greg and Marcy Frey from my sister who regards them highly. She urged me to try them out, especially after my Canandaigua Ford dealer failed me twice. So, I went to Integrity. Upon meeting Greg, I was impressed with both his keen knowledge and patience with me as I explained my trucks problems. I agreed to leave my vehicle, and Greg gave his word to do his best. Early the following morning, I received a call from Integrity outlining what exactly the ignition problem was, the cost to repair and how soon I could pick up. The best thing is, we know we’ve found a shop that’s truly fair AND honest. Our daughter has now begun taking her car to them for routine maintenance and is equally pleased. Besides their name; “Integrity.” Could be the phrase; “A Friend in Need Is A Friend, Indeed.” They act in YOUR best interest.
Mike Robinson
Bought a new to us Chevy Equinox. Ihate to spend money and was dreading dealing with the financeing. They made the buying process so easy. Great price for a nice car and they took all the stress out of it. Thanks Greg for your help.
Integrity Auto Sales is a great place to do business! Exactly as the business name; they have integrity! They will give you any information they can about the service/product you are getting. They don't do work you haven't asked to be done. They ask you first or tell you first if there is a problem! The employees are kind and courteous. The waiting room is clean and comfortable. I will be returning for any future work that I need done on my car.
The service here is always amazing there always upfront and let you know everything that's going on. right by the time they were closing I had to get my inspection done and they got me in and got it completed. I will always recommend integrity Auto as the top garage in the area.
I was recommended the shop by my Aunt and I see Why. Super friendly staff, very fair on prices, and they only charged me for what I needed done. Will only be going here from now on.
Recently bought a car from the owner Greg, I have purchased dozens of cars from used car dealerships. The experience with Greg was by far my best. He is a incredibly honest and fair man. I had a very unique situation as I was dealing with a total loss claim with previous vehicle and dealing with the hassles of my ins. Company, Greg couldn't have been more helpful and patient. I bought a absolutely beautiful car that I trust is in great condition and can't thank Greg enough. I highly recommend doing business, an servicing your car here.
Getting my brakes looked at. My car dealer, Louie Packard, sent me here. His dime. These guys are great. Free coffee ☕ and Wi-Fi. They also do inspections and sell vehicles. Chris up front is a great guy.
My one stop for repairs and inspections, honest and friendly people! I have lots of friends who have bought vehicles from them and all were more than satisfied!
You cannot find a better auto shop. My family has had Integrity fix everything from oil leaks to electronic lock issues. I take my truck, my wife's car, my motorcycle and my trailer all down there. My oldest daughter bought her car there. Fair prices for phenomenal work. Palmyra is lucky to have such a wonderful business!
The name says it all. Outstanding integrity and customer service. They were reliable and conscientious through the entire process. I would gladly buy from them again.
This is the best auto shop in upstate NY. It is owned and operated by a local Christian family, and they live out the Word in the way they do business. Always fair, always honest. Top notch customer service. If you need a new car, they will get what you want and they are completely transparent in their pricing process. Warranty on used cars is best in class. You will NOT be disappointed!!!
505 W Main St, Palmyra, NYBottle & can redemption center
Website
