If i could give this place 0(zero) stars I WOULD!!!! I WOULD NEVER EVER EVER USE THIS PLACE AGAIN!!!!! not only did they hit my dads shoulder with the door coming in, didn’t even say sorry or apologize. It was short guy with a beard wearing a hat was EXTREMELY rude and disrespectful. Anytime you asked him a question he FREAKING DISRESPECTFUL!!!! Everyone in life goes through hard times but that is NEVER an excuse to be rude. Horrible service like seriously. ZERO STAR RATING !!!!!!
Do not use this towing company…..Wheelchair bound individual could not leave their home for an appointment due to the fool of a driver who couldn’t move a vehicle like 20 ft. Helloooo your driver was moving a vehicle 20 ft if that and over 1 hr blocking driveways. Be embarrassed that your driver couldnt move a vehicle such a short distance. STAY AWAY FROM THIS TOWING COMPANY.
My mom got in an accident and called. They refused to tow it to the body shop only to their yard and charged her for storage and wouldn't even give her a ride so she didn't have to wait on the side of the road for someone to come get her. They charged over $800 to drive 5 blocks and over $179 a day to store it.
I was in a real bind when my car broke down, but thankfully I called these guys. They got there so fast, and the driver was super friendly and helpful. He towed my car without a scratch, and their prices were really reasonable too! Honestly, I can't recommend them enough for any towing needs. Always a pleasant experience and never a headache or anything to worry about. Highly recommend this towing company for fast and reliable service!! 10/10
My car broke broke down while visiting relatives, I called several different tow companies, Charlie’s towing service was the only one to respond. Driver was professional and price was reasonable. Thanks!!
Had to use their service while on vacation in Long Island. They were quick and reasonably priced. Even gave me suggestions on where to take the car for repairs. The driver was kind and courteous. It made an unpleasant situation much easier than I thought.
Charlie’s is the assigned service for our building in Bay Shore. We called twice in one night to have someone removed from our assigned parking spot in a mostly private lot and they never showed up. We were told both times someone would be on the way soon.
There ended up being car parked in our assigned spot in the lot overnight and we had to park in a metered public lot until the next day.
No better towing company out there. They are our GO TO Towing Company for most people that I know in this community. Easy to work with, genuine caring family, Thankful to them 10x over. 🙏🏻
Best of the best. Theyve towed a few work vehicles of mine in the past and last night my dump truck broke down with my trailer attached on LIE 495. Charlie arrived quickly, opperated safely and very professional and got both my truck and trailer to my home. The only towing company i would recommend. Appreciate your help very much. Cant thank you guys enough!
What an excellent group of people at Charlie’s can not thank them enough for taking such good care of me when I was stuck. From the nice lady who answered the phone to the driver that was there super fast and had me hooked up and off he went in minutes. This is a great place of business and I would not call any other tow company after the level of service from Charlie’s. Thanks your excellent service was greatly appreciated.
I needed to have my son’s car towed from our house to a repair shop. I called Charlie’s and they had someone there within the hour. The service was great and the cost was very reasonable!
Nice nice, the owner she’s a angel, she help me all the way, she helped me with the police and told me all I have to do step by step, thanks I got my car back
Charlies car towing had quick response and got my truck that was stranded in the bronx after breaking down and being there for 9 hours because all state road side was TERRIBLE.. They were great !
Awesome service. Fast, professional, and highly skilled. I couldn't believe he was able to back my out-of-commission van into my very narrow driveway.. Like magic. Thanks, Charlie's Towing!
This man is very professional, he’ll make sure your car is in good shape and let you know if anything is wrong with it, asks questions and make sure his customers is very happy, I learned if he doesn’t know he’ll figure it out for you know matter the cost. Charlie’s prices is very convenient and always stand on his word. I’ll always keep Charlie’s in mind when I need any help with my vehicle.
Charlie's Towing Service did a great job towing my car. They were quick to arrive, professional and offered a great price. I would choose them again if I'm in a pinch!
My experience with this company was exelent. They arrive very fast and the guy helped me to shovel the snow to be able to get the car out of the garage😀. Very satisfied with the services. Thanks Charlie's towing.
Kieth was extremely professional and experienced when handling my lowered car. He was on time for the appointment and even called me once the car had been delivered safely. Would definitely recommend them!
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