Parmenter Tire, Auto, & Truck Service - Montour Falls in
Montour Falls (NY)

Seriously top rate service here. Found myself in a jam on July 3rd, needing two tires mounted on the front of my truck during a family vacation. Walmart made a debacle of the situation, so I called Palmeter's. One of the techs worked into lunch to get me back up and running in record time. I couldn't be more grateful for their help.

We were in from out of town and they were able to patch up our flat tire very quickly and everyone was super nice!

Can't say enough great things about the people at Parmenter. I have been there several times and every time the service is fantastic. They always take the time to talk through the details and work with you to not waste your money or time. And everyone is very friendly and so easy to work with.

MIKE was extremely helpful and very kind during a time when I was a mess and scared after just being in an accident. He was comforting and worked well with my insurance company to get things accomplished swiftly. I would highly recommend Parmenters Tire, Auto, & Truck Service to anyone and everyone. THANK YOU MIKE! A+++++

Did an auto Inspection there for the insurance company! Very friendly staff and they got us right in! At first I gave them 4 stars! But to be honest we took our truck to them for an alignment and what we got was.. no alignment but a quote for over 2,000 dollars for all the new parts. They said we needed new brakes and rotors front and back but the funny part was the fronts were just replaced maybe a month prior and we didn't drive the truck. My point to this rant is that we took our truck there to get an alignment that should have cost some where around 100 or so dollars and when we picked up the truck they wanted to do work that would have cost us over 2,000. All we needed was a 30 dollar part and for them to put it in to get the alignment done. We ended up taking it somewhere else and got the part we needed and our alignment for less than 300 dollars!

Parmenter absolutely saved me while up at Watkins Glen raceway, when my corvette threw a code for the tire pressure sensor crapping out, rendering the car basically undrivable on the track. They squeezed me in during a busy day, replacing the sensor, and getting me back on the track quickly and politely. Called me to keep me updated every step of the way, and charged a very fair price. Highly highly reccomend this shop to anyone needing tire work or other repairs. Thank you so much Parmenter!

Drove a classic car up for the vintage racing, had a weld break on the shocks. We thought we wouldn't be able to get it fixed a few hundres miles away from home. We found Parmenter, talked to Terry, said he'd take a look and let us know between customers because they were busy. Three hours later we got a call back and they were able to weld the piece back and checked our other shocks too. We're not able to recomend much in this area from where we are from, but will always recommend this shop.

Today was my first visit. I will be back. Fast, friendly and professional service! ***I would like to add to my review. I recently received a quote for a repair from the dealer where I bought my car; it sounded high. I called Parmeter in Montour. Their quote was over $300 less! They fit me in the next day. It is rare to find this type of friendly and professional service at such a reasonable price.

On Sunday, 10/22 I drove from CT to the Finger Lakes. By the time I arrived my battery light was on, which was strange since I got a new battery when Parmenter replaced my alternator at the end of August. I could see that the alternator was crooked and the belt was off. I drove it to them on Monday. The guy at the desk couldn't have been more indifferent. Wouldn't even look under the hood. Said they might be able to look at it Tuesday--the day I need to return to CT. He knew I didn't have another ride. Luckily Tom Pratt in Dundee was able to look at it that day and clean up Parmenter's incompetence. He showed me two rusty (how?) bolts that has snapped leading the alternator to shift and dig into the coolant. By the time I got to Pratt's , the dashboard lights were lit up like a Christmas tree. Parmenter wouldn't stand behind their work and has lost a loyal customer.

Great customer service! We were visiting Watkins Glen in mid October when we got a flat tire and Gordon & his team were so helpful and able to get me a new tire in 24 hours! Very professional and so friendly. If we lived in the area I would make them my main mechanics! Definitely recommended.

I was attending a Trackmasters event at WGI and developed a slow tire air leak. Stopped in to Parmenter tire when they opened and made a appointment for 10 O'clock. Arrived, was greeted and my car was promptly in the shop. 20 minutes later, the tech explained he found a defective valve in the tire stem. Asked me my wheel torque settings and what tire pressure I was running. I was on my way back to the track. Saved my track day! Awesome team at Parmenter Tire!

I took my vehicle here for some much needed maintenance, and although there were many things needed the pricing was much better than I anticipated, the time it took also wasn't bad. Chairs in the lobby aren't the most comfortable but that's to be expected of most chairs after some amount of time. Also there is a QR code for the guest wifi I hadn't seen until about 5 minutes prior to leaving so keep an eye out if you're planning to wait there

We got the best care and service at Parmenter! Our first trip to the area, and we got a flat tire late afternoon Friday. Julie and Gordon were fantastic, and our mechanic was superb! The team was amazing and remain a special part of our memorable trip!! Thank you!!!!

Gordon and Julie behind the front desk are wonderful personalities and highly knowledgeable about what goes on with your vehicle. Took my car for an engine diagnostic, got the code cleared and verified and had the car inspected all within an hour and a half! Complimentary coffee in the waiting area and great conversation with both Gordon and Julie make staying and waiting for your vehicle as painless as possible! Will be taking all my vehicles back for repair in the foreseeable future!

Parmenters Motors in Montour has the best customer service and they have the most festive Christmas decorations. Their wreath is a blown out tire. A good festive reminder to all to keep your vehicles checked and ready for travel this holiday season!

After several years of using another mechanic for my classic bronco, I decided to make a change. So glad I did and highly recommend these guys for any car repair. Julie and Gordon were super friendly and were genuinely concerned about my needs. Excellent communication throughout the process and the mechanics were top notch. The waiting area was super clean and comfortable. Can’t say enough good things about these folks! Thanks again! Scott.

Excellent, friendly, service. Came in while on vacation (with no appointment) needing service on my brakes and a wheel alignment and balancing on some very old and obscure cars. They took me right away, and made sure we could drive home safely!

I brought in my car to get it checked before a 2000+ mile roadtrip. It had recently received warranty service at a dealer. The mechanics at Parmenter discovered I was missing two lug nuts! That could have been disastrous. They also replaced worn rotors for a very reasonable price. They had me bring the car back the next day to make sure the new nuts were properly torqued--I've never had that level of thorough service before. All the work was done on time and professionally. It was a pleasure dealing with everyone there. Highly recommended.

I had a serious tire issue while up at Watkins Glen on track, and needed help in order to get home, 250 miles away! Everyone was so helpful, courteous and most concerned about my safety and satisfaction. If I lived closer they would be my "go to" tire and service shop! Kudos and thanks again for all of your help!

Gordan and Julie are the best! Parmenter was recommended to me by my resort when I arrived and my AC was out! They not only fixed the car at a reasonable rate, but also drove my daughter and I to Watkins Glen Park so we didn’t waste time sight seeing on our vacation. I think everyone should give them a call! Thanks for the cool drive home - Penny Shuff Holland Mi

We had a tire blow out on our travel trailer on our way to Watkins Glen. Parmenter Tires went above and beyond to help us replace all four tires. Within one day they had the tires brought over from their other store. The next day they put us at the beginning of their work day and replaced all the tires. They called us immediately when they were done and were cheerful, professional and service oriented. I would recommend them to anyone!

Very many thanks for the wonderful service & staff at Parmenter Tire. A few miles into the beginning of a 400 mile trip got a low pressure reading & stopped here. Was so glad that I did. They checked out my tire very quickly & fixed it so I could be on my way with minimal delay. Will definitely keep their number in mind when I am back this way.

Absolutely horrendous. Take advantage of young kids and fail them on a inspection for something that I've never heard of I'm my entire life. Then the car is driven half of a mile to the driveway, next morning tire is completely flat. They call back and say of course we will fix it for a charge, knowing dam well they drove the car over a screw which made the tire flat. So for an easy inspection that should of cost $25. He ended up paying over $300. And now has to fix tire. Be very aware if your a young adult or a woman. They will definitely take your money with no disregard for you. I would never step for in that place ever again. Wonderful way for a local business to take advantage of its youth.

Got 4 tires put on, an alignment, and my AC fixed this summer. Requested to keep all 4 tires and rims for next summer and they only left me the rims. They had to fix some of the wiring within my ac but apparently never recharged it because within a month no more cold ac. Feel like I paid $1000 for about a $500 value. Would not be upset if I got to keep my used tires and AC still worked

Excellent service, friendly staff. While camping at Watkins Glen, my vehicle needed unscheduled repair but required a heavy lift to complete the job due to its weight (14k). Tried multiple garages but no one could lift my truck. Arrived at Ron Parmenter with no appointment scheduled, and the staff was on it! They took my truck in, made the repair and had me on my way in less than 15 mins. Much appreciation to the folks at Ron Parmenter. Sam Williams, Ret USAF...

Was a far way from home vacationing in Watkins Glen when we discovered our truck was making sounds that we thought were the brakes. Not wanting to make the long trip home with bad brakes, we found Parmenter and asked if they would check and replace brakes. Turns out it wasn't the brakes, and they informed us of this, told us what the real problem was AND told us we'd be fine to make the trip back without attending to it right now. They were HONEST and so accommodating--they even drove us to a place to spend our time while they checked on truck and picked us up when they were done. If only more mechanics were this honest and pleasant... Highly recommend Parmenter Tire. Auto &Truck.

Just wanted to brag about Parmenter's in Montour Falls! We went to pick up a new boat and when we hooked on to the trailer we found the wheels/hubs loose. We went to the local marina and they wouldn't even talk to us. They said "Take it to Parmenters" I called the shop and explained our situation and Julie, the Sales Advisor could not have been nicer. She understood our urgency and said to stop down, we will make it work. Now mind you this wasn't an average boat trailer. We were loading a 13,000lb. boat, had special permits and a limited window to get home to Buffalo, NY, 2 1/2 hours away. When we arrived Terry got us parked and began immediately on the trailer. He pulled bearing covers off all six wheels and adjusted, cleaned and re-packed every one. The bearing on the center center wheel on the passenger side was bad so he ordered a new one from the local parts store and had it sent while he worked on the other wheels. For this shop to drop everything to help us was amazing! The staff all around was courteous and friendly. Terry had us back on the road and we made the trip safely. You would think the story ends there but the next morning I received a call from Terry asking me if we made it home OK and just wanted to check to be sure there were no issues. THAT was impressive! I would encourage anyone in the Seneca Lake-Montour Falls area to patronize this shop. Great People!! Kudo's to the shop!!