This rating is based on customer reviews, inventory size, pricing, and service quality
In Wilton Township, NY, reviews of Johnson's Auto Crusher Inc suggest a generally positive but uneven experience, 78/100. Many praise friendly, professional staff who go out of their way, quick help in a pinch, and great prices on used tires; scrap‑metal drop‑offs are easy and some often find needed parts. Common complaints: phones seldom answered, slow callbacks, on‑site confusion and trouble finding staff, plus a few rude office interactions; one cited undelivered purchase/shipping issues and entrance maintenance concerns. Inventory is solid for tires/older parts, but wait times and service are inconsistent. Data’s limited.
What clients say about Johnson's Auto Crusher Inc in Wilton Township (NY)
Shout out to James from Johnson's Auto Crusher...He saved the day going out of his way to get my car to the garage when my car broke down at exit 16 today.... thanks again James....
Woman at main office is very rude to customers. Almost got stung by bees as well. There is a massive wasp nest by the entrance and they clearly don't care.
Worst junk yard ever. After they took my money, it was playing games trying to get what I purchased. Lied and did not deliver as promised after paying them and signing the paper for what we purchased. They should not sell things and offer to ship them if they can not hold up to their offer AFTER taking a customers money. Also does not answer the phone 90% of the time and if they do, they will say you will hear an answer soon and several hours pass. Worst customer service ever, DO NOT do business with them, it is impossible to find people at their location. You will aimlessly walk around for 1 hour before you can see someone. It was a struggle just to get what we paid for.
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