Carriage Traders - SERVICE & TIRE CENTER in
South Glens Falls (NY)

They are very kind and easy to work with. My car was done in a timely fashion and they took great care of me

They were very nice and professional try to get me out of the shop as early as they can I had a long drive to go home. My experience was wonderful. I would recommend this company Carriage Traders to my family and friends

We just traded in a Kia Soul that we bought at Carriage Traders over 5 yrs ago at Romeo Auto Outlet. It was the best car experience we ever had. We saw a Mazda CX5, loaded and mint condition with 113k. It was just reduced $1k. We drove it, loved it. Made a deal within the hr, came back next day with the cash down payment and drove it home. If you go there, ask for Steven Ball. He is very personable and will get financing no matter your credit history. He's the best!

Was the most relaxed and seamless vehicle purchased I have ever made. No hard negotiations, no hassle, just good people and good service.

I’ve purchased a couple vehicles from these guys and have had a bunch of mechanic work done at the shop had some issues in the beginning that were promptly taken care of by owners and the shop. Overall good experience and it seems as if they’re constantly striving to be better. Very polite and helpful.

The bodyshop did an amazing job. Fast and professional . Made the process very easy

Best experience Ive had checked out the car Thursday and had it by Saturday great service

Great customer service. Helped me with something minor to them but major to me.They have my future business.

Bought a used Volkswagen Tiguan. Despite my credit situation I got a better rate than expected when they ran it through my preferred bank. Great buying experience would go back again. Thanks Dan

Staff was great. Went out of the way to get the deal done. Vehicles at a good price and quality. Keep up the good work.

One of the easiest places to get my car worked on. It was in and out of there less than a week. It looks like nothing even happened to it im so happy.

Bill was great in keeping me updated on the progress of my truck highly recommended

Did a good job fixing issue. Wish they showed me proof the second sensor was bad. Took no responsibility for my lockout. So I had to pay an extra 75.00 dollars for their doing. Not right!.

Called and was given a same day appointment! Found the issue, transmission line was leaking, called to make sure it was covered under our warranty. Parts ordered and had the truck back the next morning!

Ron and Brian were easy to deal with. They did a good job fixing my car after I hit a deer. No complaints.

Working with Jackson and the entire staff at Romeo auto was extraordinary. They exceled in every aspect of the car buying experience sales, price, responsiveness. From window shopping on Monday to driving the car away on Saturday. The car detailing was terrific. They will be our first choice when shopping for my daughter's SUV.

In Today world nothing is cheap anymore That doesn't mean you can't negotiate a fair price. When you take your car into an autobody shop they can only do so much to repair it. With that in mind I had to say to myself what can they do for me with the money I only want to spend on the car . We look over the car together he told what he can do for me on the price that , I wanted to pay He also gave me knowledge on what I can save on if I do something by myself. So after pricing other company for repairs I decided to go with them. They did a great job and the price they said was the price I paid . No hidden fees. Now the car looks great . I got some knowledge on auto body and I had a blown fues that he brought to my attention Great experience Great job Trustworthy Very happy for my toyota echo In today world it's nice not being taken for a ride (meaning take your money and not getting what you paid for) So all in all price service and attitude i give them a higher rating than most of there competitors. I have a lot more good things to say about them but where leave that for another day Sign happy Stan P.S after ten years you my not get some part for your car because it's to old and the don't sell those parrs anymore Go to them they got your solution.

Matt the service manager is top notch. He is professional prompt and makes you feel like a priority. It is the only place I will call for repairs. Efficient very personable and I've never been dissapointed.

I want to thank Carriage Traders and all the technicians especially the manager Brian and his assistant Ron. I had an accident Memorial Day weekend when a deer decided it had to run right in front of my brand new car. Luckily the car was drivable but considerable damage was done. Once the parts were all in, Carriage Traders was able to put my car back together good as new in less than a week. They knew I had a pressing out of town trip coming up at the end of the month and they did everything they could to make sure I got my car back quickly. I love my Subaru Crosstrek and now it looks good as new. Thank you again Carriage Traders and Romeo Subaru for taking such good care of me and my car.

Don't understand how you pay for service . Oil change and my husband checks the car over and finds down quart oil. Last time lugs on tire loose tire could have fell off. This is the quality of work done these days we are in. .

We use carriage Traders for all our service needs. They do great work! Twice now they have gotten our truck in under an “emergency” and have gotten it back to us the same day! He highly recommend them!

I purchased my vehicle with $6000 down and my trade in only to have the transmission slip after two days so transmission was replaced but the transmission was bad so as I was driving only 3 days after first transmission was replaced my car went into limp mode while driving and had to be put on flatbed. Again a transmission was replaced then two weeks later my check engine light came on so I plugged in to code reader and my catalytic converter was bad. Took vehicle to service an hour drive away for them to tell me come back Friday they had to order part, Friday part was replaced but in doing so cracked another part so I sat 7 hours to be fixed. Service department is excellent but my vehicle was part of hurricane down South and I was never informed it was submerged in water. So for me to put $6000 cash and my trade in needless to say not impressed. I also have dings in windshield and if course never a call back to replace since my purchase.

Honestly not a great experience. The whole place is full of men who felt pushy, didn’t want to explain things before trying to make us sign for a deal we didn’t accept. I also heard a few of them make derogatory/racist remarks about certain groups of people. They also didn’t have the title to the car we bought, and we had to come back a month later to straighten that out. Honestly wouldn’t recommend anyone going to this location. I can’t speak for all of their locations but this one is a no for me. We bought a car for my husband at an awesome Subaru dealership and the difference in how we were treated and the way they went about things, this place felt very fishy and made me uncomfortable

So i bought my 2015 Chevy Suburban in Feb 2024, & it was great for quite a while, Romeo Auto made sure it was above par before we first took it til November 2024 when it started having electrical issues that were apparently common for the mileage and vehicle that it is. Joe in service & Andy the tech were absolutely amazing to deal with & while the repairs were very costly, Joe allowed Andy to explain everything thoroughly & worked so much above & beyond to make sure we could do the repairs & keep the price as reasonable as possible & affordable as possible. After 2 1/2 months of electrical issues & headache, they got the job done, kept me in the loop the whole time & made it comfortable to handle even with as stressful as things were. So much thanks & respect to them & all they’ve done & i will definitly continue to bring my vehicle back to them & continue to buy future vehicles from Romeo Auto thanks to Joe & Andy! Thanks for everything both of you!

I had an awesome experience with Nita and Kevin who went out of their way to get me into a car in my price range on the same day my old car died. They worked with me to keep getting my payments down lower and lower until it was perfectly manageable. The overall attitude and “customer first” approach was what was well worth the time and money to go here.

Recently purchased a truck from carriage traders. Dan was the salesman which was great. Dan went above and beyond to get me the truck I wanted. He even pulled it from another facility that had dropped the ball “outlet store”. Thank you carriage traders team for everything. The Romeo outlet store in Queensbury needs to get it together.

Great People, Very knowledgeable Mechanics, friendly staff and is an all around extremely honest dealership to buy a car from! They really do sell quality used cars for both car enthusiasts and those looking for a great family or economic car. Even if you don't have perfect credit, like myself, they will go above and beyond to put you in the vehicle YOU want off their lot and not just whatever they can like most dealerships do just to make a sale. You know, when you stop because you see a car you absolutely love then end up leaving with one you just settled with due to any existing credit issues you may have... I left here with the car I went there to drive home with the presumption I was out of my mind for even trying to acquire.......