Neet's Auto Body in
Round Lake (NY)

The customer service and the work done were fantastic. Everyone we dealt with, including the lovely lady at the desk and the estimator, were knowledgeable, courteous and very professional. The work done on the car was outstanding. They even cleaned the inside of our seven-year-old car. It looked like it had been detailed. Thank you Neet's.

Upon first introduction to Neets I was happy. They were nice enough and made the process of getting my car fixed seem easy enough. When I dropped off my car they forgot to get me a rental car even though I specifically said over the phone I would be needing one. They got one for me but I had to come back a few hours later to pick it up. No big deal. I dropped off my car on December 16th. I received a phone call from Enterprise (the car rental company) on January 15 explaining it was the last day of my coverage. This was news to me. I had to return it or pay out of pocket. I called my insurance, I called Neets and no one was willing to take responsibility for this devastating error. "Being people-first, your safety and satisfaction are our top priority" This is a direct quote from Neets website. I've never once been made to feel like any sort of priority let alone top priority. Do better. All of this could have been avoided if Neets had been willing to pick up the extra week of rental car coverage. That's it plain and simple. You are saying halting my life is not worth the $250 it would have cost you.

Neets Auto Body provided very good service and high-quality repairs. They kept me up to date throughout the entire process and made everything easy and stress-free. I’m very satisfied with the work and would definitely recommend them.

Bri and Adrian are the best. They took care of everything quickly! I was kept informed through the process. My car looks as good as new. 10/10 for the work they did and how they put me at ease!

I had an excellent experience with Neets Autobody! Their service was outstanding from start to finish. The turnaround time was incredibly quick—much faster than I expected—and the quality of the work was even better. They went above and beyond in every aspect, even cleaning my car so well it looked brand new. Highly recommend Neets for anyone looking for reliable, top-notch auto body repair!

Outstanding service! They were friendly and professional. They kept me informed with updates and answered all of my questions. I will recommend Neet’s to all of my family and friends.

They were great keeping us informened every step of the way. The woman up front is a saint she handles everything with a smile the work they did came out great

I can’t thank the team at Neet’s Auto Body enough for their care and compassion. I came in feeling frantic and worried, but Brie immediately made me feel heard and seen. She was so kind and understanding, which truly helped calm me down during a stressful situation. Adrian was also incredibly reassuring and did everything he could to help resolve the issue quickly and smoothly. Both Brie and Adrian went above and beyond, and their professionalism and empathy really stood out. Because of their amazing service, I’ll definitely be returning for any future auto needs. Thank you again for everything!

Neet’s is the place to go. They did an excellent job on repairing my car after an accident. Staff were excellent and professional. The car looks great and the work was completed on schedule. Highly recommend for body repair.

Got my car back before the state picked up the deer I hit, looks as good as it did before.

The crew was fantastic to work with. They had my vehicle done faster than expected and looking better than before.

To start....If you're looking for a high quality, clean friendly place to have auto body repairs done....Stop looking, this is where you want to go! Had a temporary support pole fall over in our garage and damage the passenger rear door of our Buick Enclave. It was sickening!! From the minute we walked into Neets we knew we found the right place. Adrian, the estimator was fast , efficient and friendly! Brie the office administrator was awesome, super friendly and helpful. She kept us well informed every step of the way. As for the repairs...WOW , like it never happened!!! They stand behind everything they do and believe me ,if you're not happy, they're not happy ,and they won't stop until they make it right! Couldn't be more happy with our choice to use Neets!! Thank you to everyone there, your staff from start to finish is AWESOME!

From the moment I met Brie who greeted me, I knew I was in the right place. Brie’s attention to detail, knowledge, and friendliness are second to none. RJ the estimator, lives Neet’s tagline of people, process, and passion. I felt like I was his only customer, he shared the process of working with insurance, and is passionate about making sure I was 100% satisfied with the work. Thank you Neet’s. You are a solid example of how companies should operate.

This was my first experience with Neet's Auto Body and it was absolutely perfect. I recommend Neet's with no reservation whatsoever. Quick turnaround. Friendly. Professional in every respect. Wonderful result.

I called Neet’s to inquire about an issue that I’m currently having with my car. It turned out that it is something that they don’t deal with, but I wanted to write a review because Brie, who is with their customer support, went above and beyond to try to help me out. She was helpful, knowledgeable, and courteous.. they’re lucky to have her, it’s hard to find good employees these days. Based on my experience with her, I will definitely be calling them in the future if I need any bodywork done on my car.

I have had repairs done here twice, and the team is amazing! They did great work both times and communication was good throughout the process. Would come here again, hopefully I will not need to though haha

From the front desk, scheduling and checking in, to the back of the house where everyone was nothing but professional . Techs completed their work and everything was exceptional! Will recommend them to anyone that has the need. Thanks so much! Mike from Gforce Restoration

Neet's Auto Body made my car look new again after damage to the front end and hood. Great work and the best customer service anyone could ask for!

Neet's Auto Body did an excellent job repairing a damaged panel and the bumper on my X5. They were great to work with and reasonably priced. RJ coordinated and performed the work on my vehicle, highly recommend him!

Neets did some maintenance on my car, fixing some problems with the paint and some dings and they did a fabulous job. Better than I ever expected. I would definitely go back, and I would definitely recommend.

Had a busted front bumper and some extra damage underneath. It came back looking brand new since they detailed it and everything when they were done. A special thank you to RJ and Brie for taking such great care of my vehicle and helping to make sure everything ran smoothly.

When we went to Neets Auto we were greeted by Brie and Jeanne. They took their time to explain everything that they would be doing start to finish. We were always updated with the progress of our car and estimated time of completion. And they were right on target for everything. We can't thank the entire team at Neets . They are all very kind, respectful and you can see how well they all work together . We recommend Neets highly you will not be disappointed. You will be impressed by the quality of service!!

I couldn’t be more impressed with the friendly professionalism and quick service I received. From the moment I called to schedule my truck’s bodywork, the team was attentive and efficient, getting me on the schedule faster than I expected. Their attention to detail was outstanding-they made sure every aspect of the repair was done perfectly. When I picked up my truck, it looked flawless and was returned to me right on time. You made it look like she just rolled out of the dealership lot. If you want a hassle-free experience with a team that truly cares about quality and customer satisfaction, this is the place to go!

Prompt professional service. Great easy communication along the way. No hassle with my insurance, Neets took care of everything. A deer hit my Honda in the drivers side door, two weeks later it looks brand new. Flawless repair, paint just like it just rolled off the assembly line. 5 stars, definitely recommend.

I’m am so pleased they fixed my car in TWO WEEKS. Incredibly quick. They also cleaned my interior all weather mats which was a nice surprise. I’m forever grateful God bless ! <3

Neets was great. I didn’t have a lot of damage but they took the time to review and estimate cost. They were very accommodating with my schedule and worked closely with my insurance and rental agency for a smooth transaction. I received regular updates while my vehicle was there and I highly recommend them.

Excellent service. We are repeat customers, because of their attention to detail. Car looks like new and was fixed in a timely manner. The communication we received was great. We had frequent text updates and calls all along updating progress. You're never left wondering. Jeanine was so helpful and easy to work with. Great working with Neet’s.