Joe was very helpful, communicative and both James and team did a great job with the brakes on our MB AMG with OEM parts and a far more reasonable price than MB quoted us. Being relatively new to Rockland County, I think we found our new GO TO place for great & reliable service.
Very happy with my recent experience. They were able to repair my Mother’s 2013 Ford Escape in a timely and professional way. Great service and communication, would highly recommend!
James and his team are the best around! They're honest, knowledgeable, and just overall good people. Each time I've brought my car in, they've been communicative as to what exactly needed to happen (and no hard sells or awkward "do I really need that?" moments) and the work has been done extremely quickly.
I brought my car to Pearl River Automotive for a NYS inspection, an oil change, a tire replacement, and new front brakes. James and his crew made the whole process smooth and straightforward. He explained everything clearly, kept me updated, and the work was done quickly and professionally.
It’s refreshing to find a shop that’s honest, efficient, and easy to work with. The pricing was fair, and I left feeling confident that my car was in good hands. I’ll definitely be coming back here for future service.
Best repair shop ever. Go see James for ALL of your car repairs.
Update: April 1, 2025. It is still the best repair shop ever. Very nice shop, very nice mechanics.....make very nice customers.
Started using James and his crew a few months back. I had purchased a used car for my daughter and had them look over it they fixed what needed to be done at a very reasonable price. Very honest guys and straight forward which is hard to come by nowadays. Keep up the great work you’ve earned a customer for life
If you want a great automotive shop in pearl river or Rockland bring your car or truck to this place they treat you like family and do an excellent job highly recommend this place great staff
I came by Friday morning because I had an issue with my alternator. The guys there were very helpful and cordial. They squeezed me in even though they were all booked up and checked out my battery and alternator right away. They made sure there was no issue with my alternator and they did not even charge me. I am extremely grateful for their professional and kind demeanor. My old auto shop was comparatively very slow, unhelpful, and rude. The guys here are fair and genuinely great people. I will definitely be coming here from now on whenever I have an auto issue.
Very kind and honest people. I took my old car in for some repairs and noises I was hearing, I was scared my brakes were going out. They did an inspection and gave me a quote at no charge, they were very truthful and told me my car was beyond repairing, I'm very appreciative of the time and money they have saved me, will be coming back for any more car trouble I have.
Very happy with the service here. Brought my Mustang for new tires and inspection. Kind people, good work, and good service. Thanks for your help! Will come back!
The garage was incredibly busy this day before Thanksgiving and they worked late and diagnosed the issue and helped take care of us ASAP. We were very impressed with their professionalism and expertise. Their 5 star rating is extremely well deserved.
James is the BEST. I totally recommend Pearl River Automotive. This shop provides HONEST service at reasonable prices. James knows his trade as does his team. Having a mechanic you can TRUST is priceless in today’s world.
Pearl River Automotive is amazing! A great family run mechanic who has been a staple of the town forever! They are honest and friendly and truly have your best interest in mind. I would highly recommend bringing your car in for service. I have been a customer for over 28 years
These guys are awesome. Basically, my car had lost power while on the palisades parkway late in the evening. Barely made it to an exit ramp, where I stayed in a parking lot overnight. Found these guys the next day, and they squeezed me in even though they had a full schedule (customers coming in and out all day). They made sure to get my car running at least to avoid being stranded another night so I can make my way home. Got me out of a jam. Knowledgeable, straightforward, honest, and good-intentioned. Would recommend these guys to anyone.
Very professional and very affordable! James is a really nice guy who's very knowledgeable in his profession. I made the mistake of first going to J&J auto off of Central, they were completely overpriced and a rip off in my opinion. I had James at Pearl River Automotive recommended to me by a local friend and have happily been a customer ever since!
This review is a "long" time coming. We have been taking our Jeeps and trailer to John and James at Pearl River Automotive for some 20 + years. We just have to say that they do " darn good work " ! They are phenomenal with vehicle knowledge. Their level of experience gives you the confidence that the job will be done to exacting measures. They work to get your vehicle back on the road quickly. They are just a great bunch of guys that are a pleasure to know !! If you want your vehicle fixed right, bring it to them !
James saved my car! He came through for the shop when needed most. He works patiently and diligently like a surgeon. The dealer didn’t want to find my problem for some reason, and instead ended up getting the car totaled. I didn’t believe it, and didn’t give up. Luckily for me, James, who could’ve said no, instead said ok, and worked for me. He discovered the problem, replaced the part, and it has been over 1000 miles, with no engine lights or rough starts.
Johnny, James and crew are good people. They are my car doctors.
Fair prices, honest diagnostics, diligent work. I love to bring them breakfast.
Sincerely,
Steve Kaplan
John and James provides the absolute best in auto-mechanic services in the Rockland County. I have taken my car there countless times and they were always gracious enough to explain the issue as well as provide multiple solutions for it ( if needed ). The only problem is that I moved out of state recently and it's hard to find a similar shop with such high quality in my new area!
I've been a satisfied customer for over 15 years. John, James and the rest of the crew are truly master mechanics. No wonder you often see classic cars from the 1950s and 1960s parked in their lot. If the owners of vintage cars trust Pearl River Automotive with their "babies", then you can trust these professionals do the right thing for your daily driver. Wish I could give them 6 stars for the times they've kept my old car rolling!
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