Extremely overpriced inferior materials as pointed out in many reviews. Arrogant sales people. Specifically Bill Audi condescending and dismissive attitude. Will definitely not be using them any longer. They may think they're the only game in town but continuing they're independent way of doing business they'll find out soon enough they are not. Do yourself a favor and go to a business that not only appreciates your business but acts like they do. Go to Victoria's in Closter . 1/2 price topsoil and employees that appreciate and respect their customers.
I really like this place. They guys are always chill and good to work with.
I see the reviews about inferior material, but in my 2 seasons of purchasing, field stone, granite stack, soil, and river jack: I’ve had no issues.
Once my granite crate had a bunch of garbage mixed in, but they quickly resolved the issue; because this can happen with hard material.
"Organic" compost with bits of hard plastic, plastic mesh, clear plastic (like the salad green clamshell containers at the grocery store), other trash, & metal. And they're selling it as premium organic compost suitable for vegetable gardens.
Buyer beware!!!
Absolutely amazing. I came here two years ago and had Bill help me with every piece of a project that was originally done by a contractor that fell apart. I came in at 5”1’ trying to fix the problem myself and Bill was incredible. Two years later I’m here finishing phase 3 of my project and am grateful for Bill and the entire team.
Nothing but the best products and service... great communication, speedy and thorough responses. I love this place and highly recommend it. Erik and team are the best, super accommodating and friendly. The topsoil, compost I've gotten as well as their seeds are great quality stuff.
Disorganized! Today I called the main number, 359-5909, and asked if they sharpened chain saw chains. The man on the phone confidently said “yes “ at the grey building in the rear. When I arrived there 30 minutes later I was told “no we don’t do that.” One man was professional, the other man was very rude ( I’ll leave it at that)
Great place for contractors landscape contractors to get material and drop off yard waste. Friendly helpful staff. Quality material. STIHL equipment available. Friendly and helpful staff
Organic Recycling has all your landscaping needs whether you're doing a DIY or professional project. Great selection and prices. The customer service is very knowledgeable and friendly. We used ORI for stones, soil, mulch, and equipment. We'll be coming back again.
Friendly helpful knowledgeable staff. You have questions they will answer no problem. Quality products competitive prices, some items lowest prices around. You don’t need to be a professional in order to be treated with respect. Thanks ORI!!
Service was great and Delivery went smoothly. Delivered exactly where I requested the soil to be placed on driveway. Soil is great and in a no mess, water resistant bag. Will definitely order again!
Staff is very friendly and knowledgeable. Wide variety of outdoor landscape and maintenance supplies. Staff is always willing to go above and beyond to best serve their customers.
Bought top soil from them last Spring and service rep was very helpful and personable. Their revamped website has also helped me heaps in preparing for this Spring.
Very bad costumer service when you call the majority of the time they don’t answer. I ordered the exact amount of bluestone 56 to be exact I was missing 14 in what head fits that there gonna send a order with missing pieces, they should have called me to let me know we would have resolved something there so unprofessional. my guys started laying them down yesterday and I had to run around the area to find the same pieces and now I have two different shades of blue cuase I couldn’t find the exact amount it’s so not fair they were just trying to sell what they had instead of doing it right. I’m never going there again you shouldn’t either they made me so upset and the never blame themselves
19 yr old son went to go drop off "Green Waste" for us. He was supposed to go to Orangetown Highway Department to get permit and drop for free. He got confused, went past, wound up here. They asked where he lived, which he expected so I guess thought he went to correct place. They tell him yes, right place pay $23 so he did. Sorry but you can't tell me they didn't know and couldn't have asked a simple question to help him realize he was in the wrong place. Also don't believe he is the first person to do this. We've looked and considered a purchase. Based on this and reviews I think we will have to do business elsewhere.
Very bad people to begin with. They were they dont know us as customer after getting so many things from then. The soil looks like cement is mixed. Nothing grew there. Nada. On the other side we had bumper crop soil mixed with ground soil and everything is great. So no doubt this soil was bad.
Please avoid them.
I bought 4 yards of topsoil to replant part of my lawn. Almost half of the soil is white and sandy. Guess what, no grass grew there. Where the soil was dark, the grass grew well. I mixed the last yard of soil with peet moss and everything grew great. A lot of time, effort and money was wasted.
I've ordered natural stone from them and the service was terrific. There's also a great display area to see the different types of pavers they have. Awesome fire pits too!
The product are OK and average price but their customer service is horrible. They don't take responsability for nothing. They will deliver everything backwards and when you call them to ask what happened they just blame it on everybody but themselves. I have use them 2 times. The first time I tough it was just a bad employee but then the second time I confined that it was just everyone at the store. They will hang up on you the first question you ask. They are many companies around their area. I will not recommend them at all
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