What clients say about AutoZone Auto Parts in Albion (NY)
I mistakenly turned my wipers on to swipe what looked like rain drops on my windshield. Much to my surprise those drops were frozen and so was my wiper blade so it screwed up the ball inside the lower mechanics of the arm on my driver's side and I still needed to get to my crucial appt that was an hour away. After going to a different auto store they couldn't help me at all. So I went to AutoZone in Albion NY and Jimmy Harper just so happened to be coming back from lunch so I caught him before he got to the doors of the store and asked him if he could come right back out and help me. I told him what happened and he immediately had me pop my hood. He had my wiper arm working again ! He has saved me more than once. I totally respect and value this mans knowledge. I don't know what I would have done without him that day or any day. I just know when he's behind that counter with his infectious smile, I know that I'm in good hands. Jimmy you are a true asset to AutoZone.
Store manager Sammy goes above and beyond to provide excellent customer service and keeps her store running smoothly at all times . Sammy always professional and willing to go the extra mile to see that you get the right parts the first time. Her exceptional attention to detail, ability to focus, and making sure the customer feels at easy with their purchase being it small or large transaction. It always a pleasure to work with someone the has the knowledge and mechanical skills to know specifically what you need and always makes sure to offer other products to get the job done right! Thanks Sammy
The young lady behind the counter was fabulous! Super efficient at testing my battery, helping to find the battery I so desperately was in need of and even changed it in record time! Thanks for your amazing service, Luna!
The assistant manager sam is the best she literally goes above and beyond for everyone she always goes the extra mile to make sure everyone has what they need and that they get the best experience possible she Is amazing she definitely needs a raise and to be recognized! She's a one of kind employee!! You go girl! & Albion Autozone crew!
Albion store people very helpful and very nice just always go by what things say on the computer which i have always put synthetic oil in my car when i do oil changes and she didn't wanna sell the full synthetic oil to me cuz computer says my car only need regular oil but i have always done full synthetic oil changes and have no problem with my oil for thousands of miles so give the customer what they're asking for since they know what's best for there vehicle other than that great deals and prices and ver convenient hours
Pulled in with a flat tire…hadn’t even asked for help yet, when Charles showed up asking if I needed assistance. He called inside and Jimmy came out to change the tire for us!! Incredibly kind and helpful!! Even got a suggestion for a lunch spot as we are passing through on our way from Ontario to Syracuse!! Thanks Albion Autozone!! You sure saved our day!!
Mup here from Pa on a fishing trip and my battery died at the campground. These gentleman made my day better. Friendly and knowledgeable. They were even eager to do the installation for me in the rain.
When your ride is acting up and you have mechanical abilities AUTOZONE is the working man's ally, get in there and avail yourselves of all your preventative automotive needs as well as there specialty tool availability inventory to help you conquer those tricky situations that come up a real help.
Excellent service. Removed the running light from my car in order to find it's replacement (wasn't listed in the catalog). Then put the new one in. Pleasant to work with.
Sold me supposely on sale for $5 but the three things were rang seperately and it came to $7.50 its only $2.50 more but being on set income i feel it was right .
Very helpful! Most chain auto parts store are operated by computer trained people that have have no idea about what they are doing. These guys know first hand what they are helping you with.
The customer service is questionable. We bought a part well over a couple hundred dollars,found that wasn't the part needed and attempt to return it two days later . They were willing to exchange it for our money back yes....but couldn't because they didn't have the money they explained ...while I see there brinks secure cash trucks parked right next to our vehicle in the parking lot and seeing the man who works for it smile after we were told they had no money ! Not a good welcome into a new town so to say.
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