In many ways, the story of the Carbone Auto Group is a perfect example of the American Dream realized. With only $40 in life savings in 1929, Joe Carbone started his own business with hopes of great success. When he started out on this adventure, he knew that the focus needed to be primarily in one area: customer service. Carbone knew that treating people well was the key to success. This philosophy has led to massive growth and a thriving business that still has heavy family involvement. The Carbone Auto Group serves the automotive needs of Utica/Rome, NY area, as well as Troy, NY.
Hours not specified
What clients say about Carbone Collision Center in Utica (NY)
Thank you for taking amazing care of my Camry! Wonderful staff and communication! They washed and vacuumed inside my car! I felt like it was a new car! Highly recommend! Thank you to everyone at carbone collision!
I had a great experience at Carbone Collision Center. We took my Jeep in a few days ago to see if they could readjust the car door, and Mike, the manager, said he would handle it. They were able to get the door back in place as close to perfectly as possible. I was extremely satisfied with the service provided and the group's professionalism. Thank you again to Mike and the staff!
They have an excellent team there to repair damages to my car from a fender bender. I had the car back within the time frame they estimated and it looks like a new car. 10+++ for Carbone Collision! I recommend them highly.
Came in for an estimate which USAA required before using my own repairman. Joe was quick, efficient, and helpful. They were able to work me in early before my appointment. Great experience.
We had the best possible experience. Everything was completed incredibly fast. The company was in contact with us during the entire process and so friendly. The car looks brand new! Mike and his staff did an amazing job and we would highly recommend them.
Mike and Chelsea were so awesome to work with. They kept me updated, made it easy to work with our insurance company and the car looks brand new after all the work it needed. I am so glad we picked Carbone Collision to take our car to for repairs, parts, and paint!
These guys could not have been nicer! My parents had some damage to their car and this was the place our insurance recommended...I can see why. While no one wants to need to repair their car, this is the place to go if you do. Chelsea is super sweet and helpful as well as the guys doing the work.
Carbone Collision not only did a great job repairing my car, but they kept me informed every step of the way. The car looked better when I left there, than it did when I first purchased it! Thanks again to Mike and his staff!
Pickup was delayed because it took several days for them to find all the damage, but I'm glad they did find it all! Chelsea at the front desk is super kind and helpful! They did a great job with the repair and cleaned the vehicle really nicely too
Really superior service. The body work was first class and the service personnel were friendly, efficient and personable. I couldn't be happier. They turned what could have been a dreadful experience into a very pleasurable one. I will most certainly return with all my bodywork needs and recommend Carbone to all of my friends. Thank you!
I brought my 2017 Nissan there after hitting a deer and the staff was amazing. They contacted me with everything that was going on with my car and my car was done before the expected date. The staff made sure I was happy and I am so thankful for their hard work.
Fast professional service. My car was hit last evening so I was looking to see how much this was going to cost me. They had a printed detailed estimate in my hands within 10 min.of my walking in the door.With out an appointment. Happy with their service not happy with the 700 bill guess I'll be trackingvdowm my neighbors " friend" that backed into my legally parked car.
Carbone Collision Center in Utica offers the following services: Auto body shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Carbone Collision Center are located in Utica — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Carbone Collision Center in Utica buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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