Needed some help installing windshield wipers. One of the guys came out despite the cold and replaced them for me. The guys in the front desk are friendly and did not try to push for warranty like many other places.
Website said they did engine diagnostics. Showed up at 7:30 and asked to get my engine checked. Lady said we don’t do that service anymore. I think she just didn’t want to do it. If you don’t off that service then don’t advertise it on your website!
4 workers one helping one customer yet stood in line for almost 10 mins ignored by the other 3 workers. Never again will I shop there I put everything back and left I'll spend my money else where where employees actually acknowledge customers.
You come there have what you need then standing on register for 15 minutes.. and they walking around and acting like they don't see you.. worst place to just check out and buy stuff.
I tend to frequent this particular Advance Auto simply because they seem to keep parts for my German cars in stock more than any other stores in the area. However the last two trips to this location have been for returns of defective parts. I've dealt with the same employee both times and on each occasion have received conflicting information in regards to the process of returning or exchanging said parts. He didn't even ask me what happened with the part or how it failed just what he can do to make the process more difficult, while being as unprofessional as can be.
I will no longer be purchasing anything from Advanced Auto. There's too many other good options to waste my time here exchanging faulty parts continuously and to be treated as poorly as I have been.
I purchased a battery with a warranty in October of 2019 . I have been having issues with my car starting the past 3 days went to my mechanic who checked everythi g told me it was my battery. Go to them to get it replaced and they don't replace it because according to the battery tester it was good, but if it was bad they would have. Had it tested 10 m I nd before goi g there and was told it was bad! I spend a good amount of money there, I guess I will find another location. Never again will I buy anything from them
Wide selection of parts and tools. The store is very clean and well organized. Quick and easy ordering system. Knowledgeable employees and reasonable prices makes this location a great spot for people looking for hard to find parts and whatever else your car needs at a moment's notice.
Usually quick and convenient freindly staff except a particular female manager was rude and unproffesional to me and staff as i was trying to get info on a warrantied item
Website
