My car was making a grinding rubbing noise and Rodney who was really busy took it for a 1 minute test ride and knew it was in rear driver side brakes( that had been improperly installed by someone else.)He explained what it was fixed car and I was very happy with price. I don’t usually give reviews but 2 thumbs up for Niagara Automotive and Rodney!!!!!!!!
I want to say NEVER been to this business,
Niagara Automotive
, , I was going to bring vehicle for inspection, cause tried being it Lockport NY, , after reading the stories ,I was horrified . I just want to say I think these people telling the truth I don't even know these persons, but never read such bad review on any web site eveR blew me away such bad reviews
Asked Rodney to look over everything as my wife's vehicle was leaking oil. He called me and said it was from the oil pan and would be $1300. Then the following day he called and said it needed a water pump and would bring the total to $1409. When we went to get it he said they test drove it and everything was all good. I paid him in full and we drove away and I didn't even get to the end of the road and had to stop because it was shaking so bad. We turned around amd went right back and his guy looked at it. It was not shaking when we took it to him. After an hour he said it was an O2 sensor and he put a new one in. As we were leaving he came out with another bill of $120 and said just mail me a check. Like WHAT!!!! LONG STORY SHORT we have her car back. Will not be returning!!
Niagara automotive is my preference of mechanical issues. Rod is honest and fair. I highly recommend. Sometimes I see some cars out front for sale so if your looking for a vehicle stop by there.
1st time going here - My wife had new alternator put in our vehicle here. A month later car trouble, she took it in to another auto shop and they said we needed an alternator. We told them we just had it replaced, they said that we definitely didn’t have a new alternator put in. So, the mechanic lied and charged us for an alternator we never received. We did take it back to Niagara Automotive and they did finally put in a new alternator.
2nd time - Just recently she went back, stupidly, to have tires put on our truck and when she left the car shook very noticeable and excessively. When we took it back they said we needed a tie rod and wheel bearing and it would be around $1000. Keep in mind the vehicle was perfectly fine when we went there to get the tires put on. I was thinking maybe they didn't balance and realign. ?? I have no proof but I feel as though they sabotaged the vehicle or somehow purposely damaged it. We are definitely sure it drove perfectly fine prior. We ended up going to another place and paid $30 for a tie rod and $20 for labor. Problem fixed for $50. My wife is the one that was taken advantage of in this situation and she feels as though it's because she's a woman with little knowlege about cars. I don't know much more than she does but I've talked to friends and family that do and they say this is a common scam.
Rodney does great work.He's a stand up guy and has very reasonable prices. Also doesn't BS you bout what needs to be done, only recommends what he thinks is absolutely needed at the time and may recommend something if he thinks it may be needed in the hear future, but will let you know of that. Only place I go to take my vehicle.
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