Empire Ford of Huntington in
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Address:333 W Jericho Turnpike, Huntington, NY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Ford dealer
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Website:
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Zip Code:11743
Working Time and Location
What clients say about Empire Ford of Huntington in Huntingtonville (NY)
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⚠️ Worst Service Experience I’ve Ever Had at a Ford Dealership – Empire Ford of Huntington I have brought vehicles to this location before, and never had a problem in the past. Unfortunately, this last experience was by far the worst service experience I have ever had at any Ford dealership. I brought my van in for an inspection because of a few concerns. After “diagnosing” the vehicle, they sent me an estimate of over $13,270 (plus tax) to repair it. That amount is far more than the entire market value of the van, which immediately made the situation feel unreasonable. On top of that, they charged me $558 + tax (over $600 total) just for diagnostics. I have taken multiple vehicles to Ford dealerships over the years and I have never been charged anything close to this just to look at a vehicle, especially when no repairs were authorized. But what happened next was even worse. When I picked up the van, it came back with two problems that it did NOT have when I brought it in: • The brake warning light was now on • The battery was completely dead These were not issues before the vehicle entered their shop. Even more concerning, when inspecting the vehicle afterward, I noticed that some screws had been broken and then poorly put back together using what appears to be super glue. It looked messy and completely unprofessional. I have never seen something like this done to a vehicle by a dealership service department. Instead of acknowledging these concerns or offering any type of resolution, the response I received was defensive and dismissive. Let me be clear: I understand that vehicles sometimes need expensive repairs. That is not the issue. The issue is: • An extremely inflated $13,000+ repair estimate • Being charged over $600 just for diagnostics • Receiving my vehicle back in worse condition than when I dropped it off • Broken screws glued back together instead of properly repaired • No accountability or professionalism when the concerns were raised This is completely unacceptable for a Ford dealership service department. If you are considering bringing your vehicle here, I strongly recommend getting multiple opinions and being extremely cautious. This experience was deeply disappointing and frankly shocking, especially because I have used this location before without problems. After this experience, I will never bring another vehicle here again On a sidenote, I was able to fix my car for $1200 at another location not related to ford. Now I’m afraid to bring my cars Wish I have 4 ford Trucks it’s so sad that me trying to do the right thing with my Cars I get this in return.
Mar 04, 2026 -
Empire Ford Of Huntington always on the spot! 10 years being a Ford costumer and and i have the greatest service and deals at all times! My wife and myself are very happy with our third car purchase here at Empire Ford of Huntington! i want to give a huge SHOOT OUT to Kenner Rosario such a great sales peron and human being! very satisfied with his service! thank you very much again! #TeamEmpireFordOfHuntington
Feb 22, 2026 -
Just spent the afternoon working with Billy Ducasse at Empore Ford in Huntington and it was a pleasure working with him. Very detail oriented and made the typical stresses of buying a car easy to deal with. His patience and responses to my questions and concerns were easily explained and feel like this was meant to be. Highly recommend reaching out to him if you are looking for a car or truck. Most of the people I e dealt with at the dealer were great!
Feb 21, 2026 -
I recently bought a used GMC at this dealership with my boyfriend. Our salesperson Billy was very helpful, communicable, personable, and most importantly trustworthy. With how the car market is these days, I can confidently say Billy and all of the dealership’s personnel guided us in the correct direction and gave us an absolute fair price. I highly recommend doing business with them for all of your car shopping needs!
Feb 15, 2026 -
This team is the Best! My work was done very quick. They kept me up to date constantly on my car. The repair was perfect and everyone was very friendly. I couldn't have asked for a better experience.
Feb 15, 2026 -
⸻ ⭐ 1 Star – Extremely Disappointing & Unprofessional Experience I had a very frustrating and disappointing experience with the used car department at Hassett Ford, specifically dealing with the used car manager. After discussing numbers in detail, we agreed on a final price for the vehicle, and based on that agreement, I left a deposit and allowed them to run my credit to move forward with the purchase. At that point, I believed we had a clear and honest deal in place. However, before finalizing the paperwork, the manager suddenly changed the price and attempted to add extra fees and products that were never previously discussed or agreed to. This felt extremely misleading and dishonest. When I questioned the changes, the manager became unprofessional, rude, and disrespectful instead of trying to resolve the issue. There was no transparency or accountability — just pressure tactics and attitude. To summarize: • Agreed on a price • Left a deposit • Credit was run • Then price was changed • Extra charges added • Manager was rude and dismissive This is not how customers should be treated, especially after committing financially and allowing a credit inquiry. Buying a car should feel straightforward and respectful, not like a bait-and-switch situation. I would not recommend this dealership, especially if you value honesty, professionalism, and clear pricing. Proceed with caution.
Feb 03, 2026 -
I can not say enough good things about our experience with Kenner at Empire Ford. He was the best salesman we have ever dealt with at any dealership. He made the process run so smoothly and went above and beyond to accommodate our needs! I would highly recommend visiting Kenner for your next vehicle!
Jan 31, 2026 -
This was the best dealership experience that I have gone through! Greg was amazing and so accommodating. The finance department is amazing. My family and I will continue to lease/buy through this dealership. Thank you to everyone who helped us out with this deal!
Jan 23, 2026 -
I recently purchased a BMW from Empire Ford of Huntington and it was a pleasant experience from the beginning. Anthony Rivera was wonderful to work with. He was able to answer all my questions about the vehicle in a timely fashion and most importantly he worked with me diligently to help make this deal happen. Thank you Empire Ford and Anthony for making this experience as easy as possible!
Jan 21, 2026 -
I had a great experience with Kenner while buying my car. From the very beginning, he was extremely helpful, patient, and always willing to answer all my questions. He explained the entire process clearly and honestly, which made me feel comfortable and confident with my decision. Very professional, friendly, and respectful service. I truly appreciate all the support and highly recommend Kenner and the dealership to anyone looking to buy a car. Thank you for making this such a smooth experience!
Jan 20, 2026 -
We’ve been in love with the Ford Bronco Sport ever since my husband and I leased our first one in August 2023. When we visited Empire Huntington to explore options for ending our 3-year lease a bit early over this past weekend, Greg Linsalata went above and beyond to help us. He was incredibly patient, knowledgeable, and genuinely accommodating - especially impressive on a snowy Long Island day. Thanks to Greg’s straightforward approach and charisma, we were able to walk away with exactly the deal we were hoping for. If you’re near the Huntington area and looking for a trustworthy, no-games dealership, I can’t recommend Empire Huntington enough. Greg is truly a no-nonsense, honest salesman, and we will 100% be back in a few years!
Jan 20, 2026 -
We had an excellent experience at the dealership. Brad was great to work with respectful on explaining everything about the new bronco Marlene and "Vincent Miller"
Jan 17, 2026 -
What can I say- Everything was handled amazingly. Between sales and management- they went over and beyond. Very well run organization. Thank you very much for all of your help and I look forward building a relationship with Empire. We love our new Mach-E
Jan 10, 2026 -
We worked with Rodrigo at Empire Ford Huntington to purchase our new car and he was incredible to work with! He was incredibly friendly, patient, knowledgeable, and ready to help us in any way possible. He made it such a pleasant experience (which car shopping usually isn't!). Would highly recommend him and Empire Lincoln Huntington to anyone looking. Such a great staff.
Jan 05, 2026 -
Thank you so much for the great experience I had purchasing a new 2025 Bronco. I have not had a new car since 1992, so to say the very least I was hesitant. Brad Simon was patient with me as it had been so long. Thank you! Loving my Bronco!
Jan 05, 2026 -
Shopping here was a very easy experience. My salesperson Greg Linsalata was friendly, honest, hard working, and very transparent. His honesty really made me comfortable and made the experience effortless. The finance manager, Jason J was also very helpful. I made the purchase as a business vehicle and he worked really hard to get me a rate that was acceptable to me. I am overall very happy with my purchase and I would buy from them again
Jan 04, 2026 -
I had a great experience at Empire Ford, especially working with Kenner. He was patient, knowledgeable, and listened to what I needed. This was my first time leasing a car after only ever financing. Sam was also so helpful — together they helped me find the best option that actually made sense for me, not just a sale. They were kind, honest, and made what could have been a stressful experience feel easy and comfortable. I’m grateful for how supported I felt and would absolutely recommend Kenner, Sam, and the team at Empire Ford to anyone looking for a smooth, trustworthy car-leasing experience.
Dec 27, 2025 -
I came in recently to look at my options on trading in my vehicle, as well as moving into a new one. I was lucky enough to encounter Joe Kiesling, the used car manager. He was polite, friendly, and went above and beyond, and explaining every aspect of the vehicles I was looking at as well as kindly enduring the barrage of questions. I was asking about everything in the end I ended up purchasing a car that I am very excited about at a price I couldn’t be happier about. I cannot recommend working with Joe enough. He really cares about giving the customer what they want and doing what he can to ensure that it is the best deal possible for them.
Dec 20, 2025 -
Bought my 2024 Nissan pathfinder from here, Iverson Lazo was my sales rep, super helpful and informative. I appreciated his patience and understanding while working with me. Would highly recommend coming in to see him.
Dec 09, 2025 -
My experience at Empire Ford was nothing short of excellent. The Management Team , Finance team, and My Sales Associate Kenner were all top notch. So Excited About my First Lease Purchase ! Big Thank You to Bill Ballan, Sam Greene , Mike Daniels, Kenner Rosario & Jayson Schrager for Helping with every annoying question I had.
Dec 07, 2025 -
Every aspect of my experience buying my new Lincoln Aviator from Empire Ford Lincoln was fantastic! From start to finish, the team was professional, friendly, and incredibly easy to work with. They found exactly what I was looking for and I could not be happier! Truly one of the best dealerships I’ve ever dealt with. Highly recommend!
Nov 25, 2025 -
I had the most perfect experience. I was greeted by the most lovely front desk employee who made me feel so welcome. Anthony could not have been a more helpful assistant in finding me the bronco of my dreams. He was kind, knowledgeable, and so helpful. Then Jason the finance manager really put it all together. He really made my dreams a reality. He took the time with me to describe and educate me on all of my options. I drove away with my first ever brand new car and couldn’t have done it without them.
Nov 04, 2025 -
A huge thank you to Kenner, and the entire staff for making my trade in process so easy, seamless, and stress free! I couldn’t be happier with my new car. Keith also has consistently been such an important part of our car buying experience. He is professional, attentive to every detail, and always makes sure our needs are met. Every time, we walk away thrilled with the outcome. Thank you again, Keith! We’ll see you in an about a year when my other daughter is ready for her new car! Ps Jasmine is still so happy with her car ! I highly recommend your team!
Nov 01, 2025 -
I had a great experience here trading in my Jeep for a new Bronco. My sales rep was Brad. He was professional and easy to work with. He got me my dream truck. He was responsive and communicative. He even called me the following day to ask if I enjoyed my truck. All of the other staff members at Empire were also amazing. Highly recommend this dealership!
Nov 01, 2025 -
Just leased a 2025 Explorer ST-Line. Worked with Fred Marotti and Jayson. This was my 6th lease from Empire. Great experience and great service! Will continue to use them in the future. Highly recommended.
Oct 23, 2025 -
My search for a new lease started two weeks ago, but the Ford dealer didn't have my desired car yet. Kenner Rosario was immediately on the case! He tracked the vehicle and called me exactly one week later with the fantastic news that it had arrived. I came back the same week and left the dealership with the car of my dreams. They showed amazing dedication, even staying late past closing to finalize the deal. Jayson Schrager made the final step painless, streamlining the signing process in a matter of minutes. Working with Kenner and Jayson was a highly efficient and positive experience. I am thrilled with the service and my new car! If you need a new car or new lease don’t waste your time and head to this dealership!
Oct 21, 2025 -
Bradley Simon was our sales rep. He was upfront and honest and made the deal without having to come in first. On delivery day he took the time to walk through the car and followed up a few days later with a phone call. We highly recommend him and the dealership.
Oct 15, 2025 -
I leased my Mach E on the last day of September to make the very most of the federal credit whilst it was there, Saj was very helpful over the phone laying up the deal, once I was happy with the numbers I went up to the dealership in person to see the car and was smitten. Saj and the team got the deal done and the car cleaned whilst I went for lunch and they even did the registration so I didn’t have the hassle of temp plates and all that nonsense. It was obviously a busy day but they were amazing. Highly recommended. Also the car itself is a lot of fun for an EV!
Oct 10, 2025 -
Was searching for a limited production of my Bronco. They found one very quickly. Called me, explained all purchase details, including getting more favorable loan rates and arrangemrnts, plus applied discounts I wasn't aware of. Very easy process, and personal vehicle feature checkout before release. Stayed in touch from first phone call.
Oct 06, 2025 -
After having a horrible experience for four days back and forth at Levittown Ford, i found myself at empire! Brad was the first sales person to hear all my frustrations with buying a new car and understood I knew exactly what I wanted and if that couldn't be met he was upfront! Brad delivered though! I drove away with my 2025 ford bronco outer banks trim in the color i wanted the next day after speaking to him! Even added a bow to make it extra special for my birthday! If you do anything right go to empire
Sep 11, 2025
Nearest Junkyards to Empire Ford of Huntington
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Adams Township
- Adams Center
- Alexandria Bay
- Calcium
- Cape Vincent Township
- Carthage
- Chaumont
- Clayton Township
- Dexter
- Ellisburg Township
- Evans Mills
- Fort Drum
- Glen Park
- La Fargeville
- Mannsville
- Philadelphia Township
- Sackets Harbor
- Theresa Township
- Watertown
- Belleville
- Pierrepont Manor
- Thousand Island Park
- Montario Point
- North Croghan
- Jefferson Park
- Saint Lawrence
- Sterlingville