Bach's Towing in
Elma Township (NY)

I did not catch the name of the woman that helped me tow my lease today , BUT SHE WAS GREAT. I am very thankful for her after today, can’t recommend them enough. Thank you again!!!

They hauled my truck! They were punctual. Respectful. Jared was awesome doing his job. As I’m a Logistics company owner. I would highly recommend them. They checked every box with a tow company! I explained I needed to be at a place for a repair at a certain time and they seen it was done. I appreciate y’all! God bless!

Ken S from Bach's Towing was wonderful. He was kind, courteous, knowledgeable, and professional. He handled my vehicle carefully and put my mind at ease in a stressful situation. I would highly recommend Ken at Bach's Towing!

Jared was prompt exceptionally kind and knowledgeable to be sure. He took an awful experience and made it seem like the best day on the Earth. Bach's towing is lucky to have him. ♥️

Katheranne was my tow truck rescuer after i crashed into a footer that houses a commercial light off the side of the drive way but in the drive way. I did not see the footer as it was basically covered with dirt / grass . The crash was hard enough that it totaled the underbelly of my car. I might have been going 3 miles an hour. Kate was professional and took her time to release the muffler of my car that was hung up on the footer. This incident was at the Tim hortons/ gas station/ at the corner of Bowen and Jamison in Elma NY. When I found out that another vehicle had done the same thing the next day I was shocked. Perhaps the owner/ manager of the facility should place a cone next to the footer so this does not happen to anyone else. Backs towing is a professional company to do business with. Tim hortons is not a professional company .

I used their towing service to get my truck home, Was fast and Kathrynn was very friendly and professional, Highly Recommend.

Well what started out to be an enjoyable Saturday morning doing errands, we decided to make one more stop before heading home.Went back out to start my Chevy Silverado TrailBoss and nothing. So I called for a tow and thought what now. Ken, from Bach’s Towing showed up within 40 minutes! He introduced himself and went right to work. He was very friendly and professional at what he does, including taking the steps needs to protect your vehicle. Best towing company interaction that I have had. God bless Ken, thanks again!!!!!

Arrived within 15 minutes of placing the call. Excellent service. Very helpful and pleasant.

We were towing a log splitter on the 400 N about a week ago when one of the tires blew!!!! Erie county sheriff came to our rescue & called dispatch. Bach’s towing responded. Ken showed up & took care of us in record breaking time. Flat bedded our splitter & towed it home & helped us move it to a safe place. Quick, friendly service we would highly recommend them. Emailed them the next day & they got back to us immediately! Steve & Mary B

May be mid remembering his name but “Ken”? I believe it was, did a great job! Had me loaded onto the truck quickly dropped me and the car off much faster than I expected. Making a bad day much less stressful than it was on its way to be! Gave me a company card, and if I need a tow again you will be my first call! Thank you for the great service and thank you for making a bad situation less bad!

I had a wonderful experience with Kathryn the tow truck driver from Bach’s towing. She arrived shortly after the phone call was made. She got out of the truck with a smile on her face, that was nice. In no time she had my car on the truck and we were off to the dealership. She was a breath of fresh air, making my stressful morning less stressful. A joy to talk with. Very sweet and VERY knowledgeable. I highly recommend Kathryn if you can ask for her if you need a tow. When we got to the dealership I told them about the tow truck driver and how wonderful she was. They said that she is their favorite and they always enjoy it when she shows up. Thank you Kathryn!

I can't remember his name unfortunately (I think it was Mike), he was a new guy but he was super friendly and did a great job towing my car! Arrived at the mechanic in one piece.

Ken from Bach's Towing was amazing! I got in a minor accident on a Sunday evening near Bach's, and Ken noticed myself and my boyfriend and went out of his way to help us and tow the car for me. He spent over an hour with us and went above and beyond to help us out. Definitely recommend Bach's and Ken!

Today, I met the Myth, Woman, and Legend K! I can confirm she lives up to everything that is said about her in the reviews. She's friendly, astute, efficient, and professional. It was such a pleasure working with K . Thank you again for your help : )

Our vehicle was dead and had to be broken into. The tow truck driver was pleasant, professional and she was very patient. She was able to pry the door and pry the interior handle. Great job!

Called for a tow heavy duty to move a semi truck and a Race Car Hauler…. Kory answered the phone…. Sorry, probably spelled that wrong..lol… She is a very nice lady very friendly… Well spoken. And helpful…( I did not get paid to say this ) You can tell she is very busy and booked pretty solid… Her dad does a lot of towing for the company. I have not met him yet…. But he sounds like a real OG…. Out there, slinging big cables. In the rain in the snow in the heat…. Iran wrecker for 30 years… It’s a very busy business so I know how they feel…. definitely Five star so far we’re in the middle of getting my truck and trailer moved. They’re just booked solid and I’m trying to work with them. It’s not an emergency that I get my vehicle here, but they are definitely putting the effort in into squeezing me in….. I really appreciate you guys. I hope you do well and you will be my heavy duty wrecker people from now on…. PS they are very reasonably priced compared to some of the locals… Huge companies that let things go to their head…. I’m less than 1 mile from John Towing and then people are out of their damn mind… Along with a few other guys that are big guys… So I hope you guys stay humble the way you are… Good luck, God bless

Waited for over 3 hrs for a two, they actually sent my driver to another call as he was on the way to get me. Driver was rude as heck, most unprofessional experience I’ve ever had. Talked more then he worked, on his phone while driving, admitted to me that he’ll purposely run on coming traffic off road in crap weather condition if he feels they are close to his lane…talked about his connection with bikers gangs…then when we finally reached the drop off location at almost 11pm at night in a residential town he proceeds to turn on every light he has including high beams right into my across the street neighbors house. Made so much noise woke up the two houses on both sides of me and then after all that before he pulled away at almost 11:30 he decided to plow his horn before pulling off. Oh yeah if the weather is crap up your way in Buffalo and you call them he told me how they charge double when people are at there most vulnerable, but he’ll give a drunk kid a tow for almost nothing if not free, that went drifting to hard on a turn and went off the road (because that’s what he did as a kid)

Fast and courteous! I didn’t catch the truck driver’s name who helped me get back on the road this morning, but she arrived quickly and was friendly, professional and very helpful. Thank you!

We were impressed with the careful, polite and respectful woman who was our tow truck driver. She took her time moving a vintage auto. The car was well cared for the entire time from pick up to complete drop off. Highly recommended with exceptional staff and excellent equipment.

Friendly and professional dispatch and driver. Able to help me when AAA couldn't and accommodated my needs when I was stuck on the side of the highway. Easy to work with and reasonable cost. Would definitely use the service again if need be (hopefully not anytime soon).

Ken was absolutely amazing with my towing, it’s great to know that people like him exist! I know this time of the year is extremely busy and hectic but Ken made it so I’m not stressing that much! So thank you bachs towing and thank you Ken! Happy holidays

Jacob G saved me big time! Got my truck stuck into a ditch in a very awkward position. He was able to squeeze through a spot most drivers would not be able to maneuver. His ethic and attitude was fantastic. Would recommend him anytime!

Daniel from Bach Towing rescued my keys from my locked vehicle this morning - he arrived sooner than I expected, he was very friendly with a positive attitude, and he worked quickly and efficiently to retrieve my keys for me without causing any damage to my vehicle. Based on my experience this morning I would recommend Bach to others without any hesitation!

Jacob was easy going and friendly up front. He was very careful with my van when it was in a ditch and I was amazed at how he got the front end out and on and was able to back over the ditch to get the rear end up without going into the ditch too! Great service highly recommend these guys. I met them at the shop later definitely good people!

Phenomenal experience with these guys. Put my F-150 in a 6’ ditch across from Hunter’s Creek and expected significant damage and repair bills…Jacob was able to extract without a scratch or error light on the dash. Spent 90 minutes ensuring every move was done correctly and with purpose. Cannot recommend them highly enough.

Chad was presented with the very difficult task of getting a shell of a car that means a lot to my family out of the garage and into the garage at my new house. It was no easy task! He used his knowledge and experience to figure out how to get this beast of a car onto to flatbed and off again. I am so impressed by his ingenuity. Highly recommend this company.

They got my truck pulled out of a pond quickly and professionally, even though it was mosquito infested. Even helped me move my tractor out. Could not recommend them enough.