Chaffee Rt. 16 Auto Repair in
Chaffee (NY)

Knowledgeable, trustworthy and dependable service. Will take my car nowhere else.

This shop is simply the best in all of America! I moved to Ohio and I still bring all my vehicles to him for anything and everything. I literally paid over $1000 in towing to have Andrew look at my truck when my motor went bad. He went above and beyond getting it replaced fast and the low price shocked me. I’ve also brought him my truck thinking my transmission is shot, but no, he worked his magic, got me going fast and didn’t charge me a dime. Andrew is a true genius. He’s honest and cares about his customers. You will do yourself and your vehicles a disservice if you don’t use his shop. I’m having issues with my Audi now and guess where I’m bringing it….Only to the best shop I can think of, Chaffee Rt16 Auto!

Andrew is the greatest. One of the fairest mechanics I have seen in a long time. Not only did he go out of his way to bring my vehicle back to me, he realized we were out of gas and took money out of his own pocket to put in my tank. He didn't play The guessing game he diagnosed like all mechanics should. He only fix the issues that we needed and didn't point out extra things to make money. I am very pleased with his services and would highly recommend him to anybody else. Thank you Andrew and I will look forward to seeing you again.

Got my car inspected there. No problems. In and out quick.

Very friendly and knowledgeable quick to repair the vehicle. Also I thought reasonable too Thanks again?

The owner Andrew is a good man, he does right by the customer. I highly recommend his shop.

Our family traveled to Bliss a few weeks ago to start our vacation. About 6 hrs in, the engine and traction lights came on. The car was drivable, thankfully, and we arrived at our destination. We immediately searched for local repair shops, and this shop was highly recommended. That evening, my wife left a message at the shop voice-mail asking (actually praying) we could drop the car off first thing in the morning. The next day Andrew not only diagnosed the issue, but provided us with the details needed for repairs on our Toyita Highlander. He indicated that it was safe to drive for now, but we need to have it checked/repaired when we arrive back from vacation. Andrew is a really sharp and nice young man.

I honestly really like these guys and have had them figure out a few "weird" issues with my vehicles (one a caused myself ?) and not only did they solve the problem they also fixed it quickly for a decent price I've gone to a couple other shops because they were closer not because they were cheaper just because they were closer and I ended up still taking my vehicle to them to get it fixed afterwards anyway so I really like these guy's Plus they never made fun of my truck and it was appreciated guy's ??

Service is good and fair pricing. Always able to get me an appointment. Just wish they had an updated garage and more parking.

I enjoy going there because they are very capable and there are never any hidden fees. They let you know from the start. Service and pricing keeps me coming back.

This is the best shop you will ever go to. The new owner actually cares about the customer and does not overcharge for things you don’t need. All of the mechanics are very knowledgeable and the shop is just an overall friendly environment. I had a lot of repair and diagnostic work done at Chaffee Auto and I am nothing but pleased with the results. They were quick and very easy to work with and even made a point to ensure I understood problems and diagnostics they were giving me. I highly recommend going here if you want quality results for a good price.

So, bit on a long story but here goes. Live about 5 miles from the shop. Right after they had just opened my car battery was dead and I needed a jump. I called and they came over and got me started right up. To my horror I only had $8 cash on me. No problem they said. About a year goes by and now I have a vintage RV. It died in a busy intersection. Had it towed over to their shop figuring I owed them some business after their good deed to me. They had my RV up and running in 3 days. Took 2 days for the ordered part to come in. Not bad at all for a 1978 van. They sorted out the issue, inspected the vehicle for me, and I was on the road for a very reasonable sum. Two weeks later I’m back to the shop after a deer hit me coming home from a trip. The guys give it a look over and agree with my hopeful wish that the damage is all cosmetic. They tell me what to keep an eye on just in case and off I go at no charge. I tipped them for their time. Glad to have a new shop close to home that does good work at fair prices.

I had a tire with a slow leak. They got in me in quickly and plugged the tire. Friendly staff and reasonable pricing.

Great service I would highly recommend.. very pleased with there work !!! Got me right in and fixed and on my way I’ll take all my cars there for repairs no matter what it is

I absolutely recommend this business! Amazing work, very HONEST with what their doing and I can’t thank them enough for the helpful work they did for me!! I finally love my new car because of them!!! Definitely coming back for anything else for my car!! ???

Got there first thing in the morning to get my truck inspection, at first they didn't have a slot for me for a few days. They squeezed me in right away and got it done quickly for me. Very nice and super accommodating

Been going there quite a while now. Fair prices so far. Polite and friendly. Went recently for an oil change and asked them to look at something else for me. They did, they fixed the problem AND didn't charge me. Thanks guys - I'll be back.

Took my car in for inspection and an oil change was in and out of there in 45 minutes. Heath was very professional. Very reasonable prices and fast service. I highly recommend. I will be back.

Great services and prices. The staff is very nice and will call you every step of the way if that's what you want. Their work always holds up and they do good at staying within your budget and being honest about what you need to get done

This guy is a total con-artist if you enjoy getting ripped off go here... Very poor customer service skills . owner very loud comes off as hostile and comes up with prices for his work on the fly no pricing structure 106.00 for oil change and inspection and to tell me I had a broke transmission line . after being over an hour late on an appointment ... All around horrible place to for you and your car you will have better experience at junk yard.. This place will close down soon if they don't change ! If you like this post please "like" it...

I came to Tom's for an inspection on my car, I came earlier than my appointment was scheduled and they took my car right in. Amazing customer service, I will definitely be coming back next year!

Have been steadily improving the waiting room and place gets nicer each visit. Great mechanics and I've never had an experience where I left unhappy or see anyone who had.

I've been dealing with this shop since the new owner took over, JC. This shop is the only one I'll use. They've always given me good prices, they're honest, they give price ranges on how much something will cost and they pretty much always stay in those ranges. I've had them work on probably 10 or so cars of mine over the years. The worst that's happened is a delay in when I get my car back. One time I took my car here to get a new rotor installed, I got the car back and the air conditioning was working (it hadn't for a few years). I called and asked why the ac was now working, and he said he noticed it didn't work and it only took him a few minutes to fix it. He didn't even charge me for it! The owner will never rip you off or gouge you. He's kind, friendly, warming to his customers, and always welcoming. I've read some of these other reviews that are so negative.. The only thing I can think of is maybe they are referring to the old owner, Tom, maybe they just had a bad day, or maybe they're just lying. Also, if you haven't been here since the new owner took over, they've turned it into a pretty nice place with a cozy waiting room.

Excellent service,JC is the only one that we allow to work on our car, he also honors our veterans and gives them a discount. Couldn't ask for a better mechanic. Great prices too.

We came into town at 5 p.m. on a Saturday and realized our back rotars and pads were grinding. We called Tom at 5:30 and he squeezed us in at 6:00 that night. He beat our other quotes by over $100 and still came in under budget when all was said and done. Highly recommended!

JC is an amazing mechanic and owner. He always makes time to fix any issues I may have. Professional and informative. Always beats pricing from any other shop and delivers quality work! Thanks JC!!!

I really had a good experience at this shop today. James was great. He and his technicians took care of my car's alternator problem as fast as they could and the price was reasonable. They were recommended by friends who live in this area and we're glad that they did. So we recommend them as well!