I'm from Wyoming. I let someone take my mini van for a job. They left it at a truck stop. It was towed by Knittle's. I had no clue. These people where kind enough to work with me to get the title to them and not take me to court. If I ever have a issue down that way I will call them for help. Very kind man I spoke to for a month. Thank you guys for being so nice and helping me figure it all out.
WHOOOOOAAAA gosh, guys, my family and our Toyota Sequoia & 34ft travel trailer got REAL stuck on Juan Tomas Rd (forest road). It was just way too muddy (and we shouldn’t have gotten ourselves there in the first place BTW) and I was starting to get very nervous. We did all we could on our own and then called Knittle’s Towing. Gene came to our rescue and the crazy incline and mud/snow/sludge was no problem for our good guy, Gene and his towing truck. Phew! Gene was super kind and took it all in with an easy attitude which put me at ease. Highly recommend in a big bind!!!!!
My son and I had a very fortunate experience with Knittles Towing Service in Albuquerque, NM early (2:00 am) Sunday morning on 14 December 2025. We were traveling with a 16 foot rental truck and towing a trailer with a car onboard. Our truck's trailer hitch got high-centered in the sloping parking lot of the hotel we were staying at. We called our truck rental road service number for assistance and they promptly dispatched Knittles. Our wait time was less than an hour. By 3:15 am our problem was corrected and we were good to go on our way later that morning.
We want to compliment Jay at Knittles who successfuly resolved our problem. Jay was professional, courteous, knowledgeable and an excellent ambassador for his company. Thank you Knittles and Jay for your assistance.
They told me to tow my truck in 1 hours and didn’t show up for 3 hours when we call another company they said we had to pay you because we didn’t cancel even they they don’t have eta for pick up
I was transporting an RV and parked it to get some rest — apparently the universe decided I needed some extra stress as the gas station manager had it towed (despite approval to leave it there). Live and learn won't happen again.
Thankfully, Knittles Towing (and especially Patrick!) turned what could’ve been a total headache into a surprisingly painless experience. Patrick was kind, sympathetic, and honestly just a decent human being in a stressful moment. They took it easy on me and handled everything professionally.
Highly recommend — these folks have heart and tow-tally saved the day.
Didn't actually end up getting a tow because I got my vehicle running before they arived but they were incredibly friendly and professional about the entire situation.
If I ever need a tow and am in the area I'll definitely call these guys again!
Chris from Knittles was amazing. He arrived very quickly and was kind and professional. He took care of my car and I noticed a few different times when he really made the extra effort to make sure he was being gentle and easy on my car. Here’s hoping I don’t need another tow anytime soon, but Knittles will be my first choice if I do.
It’s the best Towing company! My new car overheated in Moriaty. When I called some towing places they told me I need wait a few hours and prices was unbelievable . This company they answer phone fast and driver came from Albuquerque unbelievable fast like on an helicopter and the price was good. I will use only this company fast and not too expensive.
Our roadside assistance provider dispatched Knittles Towing to retrieve our pick-up and fifth wheel trailer when we broke down. Patrick communicated dispatch time and provided updates. Glenn was sent to tow us in. He was calm, professional, knowledgeable, informative and did an excellent job! Highly recommend this company based on our experience!
They were great they got to me within 30 minutes of calling for a tow. Doug was nice enough to give me a lift from my place to where my truck was and got it towed to my mechanic in about 15 minutes. I can't say enough good things about them. They were kind and professional.
Not even worthy of one star. Right off the bat of someone answering the phone he was rude and very unprofessional. Never do business with these rude inconsiderate people ever. When you work in a business you should be understanding and respectful but no this business doesn’t even know the beginning of that. Negative 5 stars.
All I can say is they are great—not just once, but twice! We needed them when our RV engine died while I was on my way to California from North Carolina for a big meeting. What could have gone wrong did, and that was with the RV. Knittle's Towing came out quickly to help with the first breakdown, allowing me to get back on the road with the car rental.
Weeks later, I had to tow it from one shop to a Ford dealership, and once again, they responded quickly, professionally, and with a friendly attitude. It was the same guy who towed us again. I highly recommend them for towing, especially if you have an RV. Thanks again, guys, for your help!
Prompt efficient and courteous. Hopefully we don’t need help like this again anytime soon but he made a stressful situation bearable. Highly recommend.
We broke down in our motorhome in Santa Rosa, NM. Brett drove out there, almost 2 hours away, got started hooking up right away. He was extremely meticulous in everything he did to make sure the trip to Albuquerque for our 40' motorhome was safe and secure. We drove our car behind him all the way to Albuquerque. He was an incredible driver, so safe, I was thoroughly amazed. Brett is the kindness, courteous young man who does quality work and works hard for his company. I would use them in a heartbeat and give them the highest recommendations possible! Thank you Brett for taking such good care of our home. You are THE BEST!!!
We broke down in our RV 172 miles East of Albuquerque. It was a fuel system issue with or 2025 Renegade on a 2024 Freightliner. We are 45 ft long and 41000 lbs. Knittle's office and the driver, Mr. Gray worked with us and Lonestar Truck Group to get us towed in that day. Mr. Gray communicated with us from the time he left Albuquerque till he finished the tow at 8 pm. Mr. Gray answered all my questions when he arrived and took great care of our RV (2nd home). The office worked with Lonestar Truck Group to get them all the paperwork necessary for Freightliner Warranty on the towing cost. The office provided us with local information that helped us effectively road test the RV after repairs before leaving town.
We are two weeks into a 5 month adventure of a lifetime. The stress of a breakdown can throw a kink into a schedule. Things happen and you adjust. Knittle's communication, commitment to service and personal were truly a blessing and minimized the impact to our schedule and stress level.
He came very quickly when I had a flat. The next day my other vehicle wouldn't start and he jump started it and didn't even charge me! Highly recommend!!
Used Knittles today for a flat tire through my roadside assistance. Wow, what superior service. I was truly impressed with the tech. He was friendly, kind and professional. Don't hesitate to call them for service. Love supporting local businesses.
I cannot properly express how grateful I am to have come across this company and Patrick. Thank you SO very much for helping me out of a tough spot. I live alone in Tijeras and was at a loss as to what to do. Patrick calmed my fears and got my car out (after a rookie move on my part) Truly have no words other than Thank You so very much!! I really hope you know how much I appreciate you and your kindness.
1500$ to hook me up and dump me on the side of the street. Although they saved parking for the driver beforehand. He was whining and crying the whole time. Asked him to unhinged the tracker from trailer. Big nope with the attitude to follow. Use as last resort.
I highly recommend Knittles Towing. They have great customer services, prompt response, and are very safe drivers. We had a problem with our insurance company in getting reimbursed for services and Knittles help us immediately with the problem.
Their service was fast, and the employee who showed up was very pleasant. Allen went out of his way to be helpful beyond what was required. I definitely walked away from the situation feeling like I met someone who could be relied on in need. I would highly recommend them to anyone needing towing service.
My boss just asked me to call Knittles Towing to tow a few vehicles that have been parked on our commercial property for years (long story). Dispatch was very responsive, courteous, and the trucks came out very quickly. The driver I spoke with was very easy to work with - and again, very courteous and friendly people. I had no idea Knittles was in ABQ, and so easy to work with. From now on, I'll be calling them to tow away vehicles illegally parked in our commercial parking lots. Thanks so much!
Wish I could leave zero stars. After a horrible car accident, the owner notified my father, who was picking up the car that the driver had left the scene of an accident. All this information was incorrect, and could not be further from the truth. After three days of trying to obtain a police report and contacting multiple police agencies, we found out that this was not the case, and that it was a wrong car that had been mixed up with ours. Contacted the manger of tow company only to hear he couldn’t care less. Will be filing civil suit for misrepresenting law-enforcement and for pain and suffering.
I'm so happy I called here. Unexpected car trouble is the worst and it was nice to be able to call a place that was friendly, understanding and had great communication. They answered all my questions and I was able to follow them to the repair shop. Response time and price was reasonable. I felt taken care of and although I hope to never need a tow truck again, if I do I would call Knittles Towing again.
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