What clients say about York Trailers in Butler Park (NJ)
The team over at york is spectacular i've used them for numerous trailer and plow repairs. They are prompt, responsive and provide high quality work at a fair price. I wouldn't go any where else. Always kind and friendly customer service!
Danielle was SUPER helpful steering me towards selecting a tongue box. She even above me the part number with printed measurements so I could take it home! Needless to say, once I confirmed fitment, I went back and bought it. She did all the work after all. Pricing came out cheaper too! We also set up my trailer for some service work. I am super glad I walked looking for advice, I got way more than that.
Thank you!
Worst customer service in the world I was expecting a callback from them never got it now they’re saying they left me a voicemail and I’m and I’m broken down.
I dropped my trailer off on Tuesday to be repaired, and was able to pick it up on Friday just in time for a tournament on Saturday, this is a family run business, and everyone is very nice, and professional, I will definitely use them again.
My experience has been nothing short of spectacular from York Trailers, I’ve been a long time customer for over 5+ years and the feeling of being treated as family is true from a “family” run business. The help we receive on custom builds for our heavy duty snow plows, down to small maintenance item repairs for our Boss Snow plow is tremendous. I’ve bought snowrator’s from York trailer and also have had experience in renting box trucks and different Penske rental trucks from this establishment. Always willing to help facilitate exactly what we need to keep our businesses operating efficiently if that be for my snow business or my event business York trailer helps out tremendously!
This is a top-notch trailer and hitch company. They really went above and beyond to make sure everything was done well. They gave me an accurate estimate with no surprises at billing time. Very accommodating to make changes and they keep their appointments and promises. I highly recommend them as a contractor with experience in these matters. John was a great CCR too. Anthony R
Just spoke with Greg, and he was so helpful. Unfortunately, they didn't have what I needed in inventory, but if I don't find it I will order through them just because of the customer service.
I've been working with these folks for about 10 years. They always take care of me. Sometimes I'm rushed to get a plow fixed or a trailer to tow a machine and they always do what it takes to keep my company running smoothly. Great service! Definitely recommend them over other places I've been to in the area.
I purchased a Cargo Mate trailer from York trailer. I had some custom stuff that needed to be done as part of the build so it took a while to finalize the build. Everything worked out well and the trailer is truly awesome. The cargo Mate trailer is so much nicer than the other 3 trailers I have had. York has also been awesome. They are always nice to deal with and very professional. I highly recomend them and Cargo Mate trailers.
York is top notch, customer service is next level. Danielle, Greg and John were the best, when I brought my van there that needed to be outfitted for safety as it is a transport vehicle for rescued dogs, they were all 100% dedicated to making the van as safe as possible for the pups. They were professional, very attentive to my needs and went above and beyond. Highly recommend!!
Condescending attitudes, act like they do not need your business. Definitely not helpful and pleasant like the previous owners. Will take all of our business elsewhere from this point forward.
Installed a Leer truck cap on my 2015 Silverado. Looks excellent. Set appointment, finished in about two hours. Nice work. Paint was a perfect match. Strongly suggest checking these people out if you are in need of a truck cap, plow or trailer.
Super friendly & helpful! Have used for my clients when listing & selling homes. They will go out to house to change locks& also has ability to make duplicate keys in their store.
We use York for all our trailer and aftermarket accessories. Greg, Danielle and John are always there when we need them. They have done multiple plow installations for us and always delivered on time. Highly recommend them!! Honest and Reliable.
Great place!!! I use York for all my truck and trailer needs. When I come in they are always helpful and always go the extra mile. In the past i used other trailer store and was always given the run around once i started using York I stopped shopping around. YOU GET WHAT YOU PAY FOR
Trouble! They took deposit $1,000.00 to get us trailer for scissor lift with winch. Trailer came without winch and too steep for our scissor lift to go up. They refused to give back deposit.
If I could give negative stars I would. I had them replace the leaf springs on my trailer 2 years ago, this spring one of the springs broke. First they told me it was not under warranty, when I called the manufacturer, they agreed it was covered and sent all new parts to York Trailer. they had my trailer for nearly 3 weeks, refused to answer my calls or call me back. Finally, yesterday they told me to come and get my trailer, they would not fix it, and they said they were shipping the parts back to the manufacturer.
They are disreputable, dishonest and generally lousy human beings.
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