What clients say about Transmission and Car Care Center in Roselle (NJ)
DO NOT TAKE YOUR VEHICLE HERE. I took my car here for a transmission repair, they made me pay for a “used transmission” and literally two hours after picking it up it had to be towed back into their inefficient shop because the car would not move and left me stranded. After taking it back it took them a WHOLE month to give it back, and less than a day after getting it I had to take it back to them AGAIN because the car was still having issues and not driving properly. After having to take the car back to them several times it is STILL having issues left it with two lights on the dash I dont think these mechanics have a clue about what they are doing. Don’t come here unless you want to throw your money away and still be left with a broken car. SINCERELY, LUIS LEDESMA
Please stay far away from this place. I took my vehicle here to have the transmission checked. Matthew starts out all nice when it comes to dealing with customers but quickly the communication and actions flipped. He claimed he was going to check my vehicle but had someone else at the shop do the diagnostic and I was called once. Missed the call and tried calling back 3 times before they closed no answer. No follow up call the next day either. My vehicle was scratched while at his shop. Which I took video of the condition the day I dropped off my vehicle just in case something like this would happen. He argued with me about it and even highlighted an area in my screen shot that I texted to him was dirt on the bumper instead of the area in question. I even questioned him about what was being done to my vehicle because I received 4 notifications for abs and other faults on my vehicle while it was at his shop. Inspecting a noise from the transmission doesn't require anything with the abs or any other systems to be disconnected or tampered with. Which raised a red flag immediately with me.
Save yourself the time and damage to your vehicle because of the lack of care by him and anyone else that works at this shop.
Check the other reviews, the quality of work and communication is seriously lacking. Instead of him professionally communicating he results to immaturity with even review replies.
This review has been a long time coming. I want to give a huge thank you to Matt for everything. Came into the shop feeling defeated with my transmission issues but still positive seeing the good reviews. Right through the door he reassured that I was definitely in the right place & was ready to get to it and even ordered me an uber home with the assurance that that it’s all in good hands. My coverage was through a 3rd party warranty that only wanted to cover a trans with the same mileage or more than I already have which he stated wouldn’t make sense as you could run into the same problems or worse along the way & be back in the shop again. He went over & beyond to find me a better trans with more than half the mileage lower while giving me and amazing price to get it all done in the same day as ordering & shipping it to his shop. Since then my car has been driving & shifting amazing. I held out a bit because I only drive a few miles to work & back but I finally did a long drive recently & I was amazed at how smooth the trans felt & first thing that came to mind was “I NEED TO DO THIS REVIEW ASAP”. There really isn’t enough words to explain how grateful I am to have found a honest & great person such as Matt in a moment where you feel the worst because your means of transportation gives up. A lot of places will have you feeling overwhelmed but when you walk into his shop he’ll have you laughing, smiling & feeling confident to drop your keys & wait on that call to receive what feels like a brand new car. If I could give 100 starts on this review there’d be no hesitation. THANK YOU 🙏🏽
I had problems with the 4 wheel drive I'm my care. Had it to 2 other shops who said the car was fixed. The when I picked up car the problem I was having still existed. Matt and his crew finally fixed the car and they actually gave me a loaner for a day when I had some very important business to take care of. I would recommend them for your auto repair needs. * * * * *
From the initial phone call with inquiries to the moment I went to pick up my car, Matthew and Pete were top notch with customer experience. They made me feel welcomed and informed and definitely looked out for me. After dropping my car off, Pete even gave me a ride back to my house. These guys are great and honest with all the information, no bs and I appreciate how forward Matthew is.
Damion and I appreciate Matt for everything he done for our 2013 Nissan Rogue we had a transmission issue and our car was sitting for 2 years. Matt had to replace our transmission it is now running smoothly he then reset the Rpms. Everything went back normal. This was an overall great experience. Matt works with every customer and make sure he keeps a great relationship with us all, He cares about his business and does not try to just get your money he wants what’s best for you and the best interests in fixing your car without charging an arm and a leg to break the banks. Thank so much Matt for helping us get our Herbie back on the road.
Great service on my wife’s Jeep, and Matt showed amazing hospitality. Definitely going back here if we ever have vehicle issues ever again. Thanks Matt !!
I paid $3,184.00 for the repair of cilynder head on my Honda Oddisey mini van. They botched the repair work. I asked them to do it right again. They refused it. They got my money but didn't give me right service.
I had issues with CVT transmission on Subaru Legacy, found Matthew by google search and he was very nice explaining how CVT transmissions are done and said he’ll try to fix the one I have right now ( the other mechanic shop said they need to replace it and quoted me for $9k, I was absolutely heartbroken because this is very expensive for a used car). Matthew tried fixing it but it didn’t work out so he ended up getting me a new transmission. I still saved a lot of money and paid almost half of the price the other mechanic quoted me. Matthew was professional and responsive, did everything in less than 10 days. I recommend this store for women who don’t know much about cars and need someone reliable and honest.
Super impressed with the service here—real old-school, no-BS kind of business. I called Mathew just for an estimate and he ended up handling everything, including picking up my truck from another shop (even paid the balance I still owed them!). By the time I called to follow up, the truck was already at his shop. Totally unexpected and super appreciated. From start to finish, communication was great, they were always on point, and they stand behind their work. Definitely recommend!
If you are having transmission issue and you are in the NY/NJ area theres no other place to get the issue resolved than with Matthew!!! I own a rare honda civic type R that transmission issue and nobody wanted to go near it as in rebuilding for the complexity of it but Matthew and his team took the challenge and scouted everywhere to make this mission possible. Took some time but everyone including Matthew were upbeat and let me know everything about the process which allowed me to focus on other things they really worked hard on my vehicle. Which leds me to this next thing Matthew is a very cool, down to earth dude that makes you feel like family. I highly highly you make a stop here if you are having issue with your vehicle but especially your transmission they know exactly how to diagnoses the problem for a great price!!
In closing my vehicle with its very complex transmission shifts like brand new Im so grateful for the people at Transmission and Car care in Roselle, NJ
VERY HAPPY HERE!!! I haven't had a auto shop like this in a decade. MATT is very honest and straightforward with cost and work. I recently had both of my trucks here one for a transmission issue and the other a major break job, very satisfied with the quality of work, transmission runs so smooth now.. highly recommend.
a couple months back my car transmission blew i was lost and didn’t know where to go i felt like i was being over priced , i did some research and came across a near by transmission shop i called and spoke with matt i explained him what the situation was and he broke everything down on how cvt transmission work , with all this i decided to go ahead and do Business with him , overall the car was fixed less than a week with 1 year warranty. so if anybody has issues with there Vehicle , matt is the guy .
I have been using Mc Darby Motors for many years.Matt and his staff are always helpful and professional. Matt and his crew go out of their way to get the best pricing options and always deliver on time and at the cost quoted. I highly recommend Mc Darby Motors for all my vehicle needs. Thank You Matt.
Rebuilt our reliable 2015 Chevy 2500 transmission.
Best price and better builder compared to other shops. Transmission was rebuilt March 2024. Just came back for an oil change and check up. Truck is as good as new. Thanks Matt 👍🏼.
Matthew gave me the highest price for replacing the transmission at $1500, I thought that he knew his worth and did not save money, in other services the price was $1200, but no, he just scammed me out of money, replaced the transmission that I bought from the dealer , but the car doesn't drive. he says pay for the work, call a tow truck and take the car away, otherwise I’ll charge you for parking. just need an electrician to adapt the new transmission. why add the word transmission to the company name if the work cannot be done, anyone mechanics can remove and install. you broke the shifter oil reservoir and the shifter itself, your mechanic didn’t know how to remove it and in front of me he knocked with a hammer where it was necessary to unscrew the bolt. I won’t just leave it like that, don’t think that I will pay for it, I will sue, I will block the transaction and contact the association
My Nissan Sentra, is a great car, and after it broke down again, I was referred to this company. They got my car up and running within a couple days and I haven't had a problem since. Matt is a man of his word!!
I highly recommend!
I was referred here by a coworker after my car started making weird noises. I had been to 2 other places previously and both told me my transmission was bad. I was desperate for one more opinion and my coworker referred me to Matt. Matt was amazing! He diagnosed the issue free of charge and found it to be only an electrical issue in the transmission. Needless to say I was thrilled with this news as well as the price I was quoted to do the repair. My car is running great no more crazy noises!! Great place, great people who know what they’re doing.
I dropped off my 08 Ford Explorer for transmission issues. Matt calls you explains in detail and gives you options on what he can do based on what my truck needed with an estimated date.Truck came out fixed as promised ahead of schedule mind you the place is extremely busy. This place is we’re you wanna bring your vehicle. I can only say Thank you to Matt and his crew. Amazing Job. Very professional, you gotta transmission issue don’t hesitate bring your car or truck to them they’ll get the job done.
Loved it so far. Found out about them online, and had my Mercedes towed to the shop. No regrets for the move. Mathew (owner/manager) is professional and reassuring. Making them my mechanic will be worth the approximate one way 30mins drive ; I wish I knew about them a year or two earlier.
The best of the best transmission shops in Jersey! Matt and his mechanics made sure to replace my transmission perfectly. He also went above and beyond to take care of other issues with my car like pc valve, engine mount, coil pack/spark plugs, power steering rack & pinion. I was very happy to hear that he took that initiative to handle these things. I found out I had a weak battery and Matt gave me a brand new battery as a courtesy which made me even more happy! I am beyond pleased with Matt and his mechanics service. They make you feel like family and are always very understanding. He’s a very honest mechanic which is very hard to come by. If you’re reluctant to bring your car here, don’t be, Matt will take care of all your car issues for a very reasonable price! A++++
Matthew has years of experience. He has my car in his shop after my car was hit and I had it towed to him. Since I will be driving cross country he is assuring me the car will be safe with a rebuilt transmission, tune up, spark plugs, and more. Never in an accident Matt helped me a great deal speaking with my insurance inspectors. I was shaken up with the accident and didn't realize how much was damaged in the hit beyond the cracked tire and molding, and light panel, and more. Being in an accident is more than emotional it can be physical harm. My headache, to my back pain, while trying to get all work looked at could have been alleviated with less fear. When I had my car towed the 70 miles to Matthew's and returned the rental I was lifted a burden.
If you are ever in need of transmission work in the NJ/NY area (hope you don’t) I recommend this repair shop, and the owner Matthew.
Bought a 2016 Ford Focus Titanium hatchback fully loaded for my teen daughter. The car is well taken care of. Had no idea Ford had a recall on the transmission.
The transmission started having issues. Went to a couple of Ford dealerships in Bergen County. Worst decision ever, the dealer wanted me to wait 3 weeks to repair the car, and was going to charge me the maximum price.
Searched online, and saw the 5 star reviews of Transmission and Car Care Center in Roselle, NJ.
The owner Matthew is a God send. He made me feel comfortable, safe, and secure, knowing that he, and his company would take very good care of our car, and not overcharge me. Being a woman getting a car repaired can sometimes go left. Not with Matthew he makes each, and ever customer feel valued, safe, and most of all to trust his level of expertise.
This repair facility has been around 30 years, and there main focus is transmission repair. They have the computers to program newer cars, and service all makes, and models.
Our car was drivable, but he advised me not to drive the car from Hackensack Ford Dealer to Roselle, he would tow the car at no charge. Had AAA tow the car, Matthew’s team got to working on the car right away.
Every step of the way, Matthew checked in with me daily, very honest. He told me the fees as he progressed, always keeping me in the loop.
*Matthew followed up with me daily, they had our car ready on the day, he said it would be ready.
*Very happy with the price, no junk yard parts, all new parts with a warranty at a fraction of the price Ford charges.
If you are ever in need of Transmission repair, this is the only place, I would recommend to friends, and family. Also shared his information with other car care professionals, Matthew is hands down, that good.
Great People and service! So I found Matt after having a bad experience at another shop. Matt definitely was honest and explained every detail about my hummer h3 and the drive trains these models. He definitely knows his stuff. The shop hooked me up with a new reman trans with upgraded heavy duty parts for my truck. Even worked with me on a payment. Their warranty with reman transmissions are definitely a plus. Great shop, great people. Thanks Matt!
Pros: Matt is a nice guy, his shop does have fair prices and he offers $20 off to if you write a positive review.
Cons: you will wait days to get your car done, his staffs have a poor attitudes, he offers warranties on some service, not all, he is about 400lb so you will be fear if he eats you ( it’s a joke) and last which cause my review to be one star is that he lies, if Matt tells you your car will be done on Tuesday, just be ready to wait till Friday.
This review is long overdue. In late June while driving at night on the GSP my car hit an object and within a mile had complete engine failure. I live in North Jersey, so I randomly called for a tow truck and a guy named Matt answered my call and had one of his tow trucks pick me and my car up and dropped off at the shop. I knew things were not good with the car, but knew I would find out the next day. Matt asked me how I was getting home and I said Uber. Without a second thought Matt had one of his drivers get me home. I was shocked and felt good leaving my car there to get looked at. Matt is one of the most honest individuals i have met. Not only does he deliver quality service but he is also trustworthy. In other places, they would figure out how to rip you off and make money out of your car repair, what's crazy with Matt is the opposite.
The next day Matt called and broke the news to me. Oil Pan hit something and cracked leading to engine seizure and destroyed. At first I didn't even know what to say... how could pay for a replacement engine? Matt, informed me that I should call insurance company because it would fall under collision. He was right. Within a day Matt was dealing with my adjuster and the process was started.
Matt figured out how much the engine replacement cost would be and what insurance would cover. What I loved was Matt gave me options on getting a lower mileage engine if I paid more than insurance would pay. I ended up paying extra above what insurance would pay, but Matt was able to find my engine with 18000 miles instead of one with 51000 miles that insurance paid for.
I don't know if he is religious or not but his attitude towards work and towards other people is exemplary. He got a lot of clients and return customers and i think that's his good karma. :)
Anyway, I got my car back with my new replaced used engine and it runs awesome!!!!! Mat and his team were just phenomenal.
Jay Harris
Found Matt’s shop on google and decided to try them out cause of all the good reviews and I gotta say they really live up to the hype. I own a 97 Prelude and needed extensive repairs considering the car is 20 years old and seemed like it had no maintenance done to it. With head gaskets needing replacements and the timing belt needing to be changed and adjusted again the job was tedious to say the least but Matt and his team were incredibly patient and more than willing to take their time to explain to me in layman terms everything that needed to be done to my car to get her up to speed. After the job was done I took her for a drive and she’s never ran better I honestly didn’t even recognize my car. Matt and his shop have made a customer for life I’m incredibly happy with my experience and would recommend him to anyone!
~Carlos J ~ Linden NJ
I really have to say Matt's Transmission and car care service Mechanic did a Outstanding Job rebuilding my Transmission. Matt's transmission tech is sharp and he knew exactly how to correctly diagnose my transmission issues. He even took all my old parts out my Transmission and completely rebuilt my trans with new parts. Thanks to Matt Transmission and car care My Truck runs like new. And he stands by his work👍. I am pleased. I recommend you having your car serviced at Matts Transmission and car care...
I am upset that I can't leave 10 stars! From calling Matthew last month to picking my car up, the service has been what other shops need to learn from. I've had others tell me the car was not worth the repair or only offered a used transmission with little or no warranty.
This car will certainly last me another several years and Matthew gained a new customer for life. Recommendations will come his way.
Janiliz was also courteous and made sure I was informed of the process of payment and what to expect. Car failures are frustrating but it takes a courteous shop to ease that.
10 stars all the way. I may even buy my next car from them!
Matt and the team - thank you for treating me like a person and less like a mere dollar sign. Highly recommended.
-AK
Sayreville NJ
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