What clients say about Sussex County Auto Repair Shop in Branchville (NJ)
My Lincoln broke down close by, they stayed late to help me. It was worked on by another shop for over six months. I was wary, but what they told me made sense. They explained it well. They gave me an estimate and repaired it. Then they charged less than what they quoted. They repaired my problem when no one else could. My car has been perfect now for over a month. I spent over 12K elsewhere and the problem was not fixed. Thank you so much to the owners and mechanics at Sussex County Auto Repair!
This is absolutely the best repair shop. I'm here on vacation and had a problem with my vehicle. They ordered the part and had it repaired same day. I am staying in the middle of nowhere and they even came to get me to get my vehicle. Thank you all so much!!!
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I had a great experience at Sussex County Auto Repair Shop. Sandi and her team were professional, helpful, and made sure my car was taken care of quickly. They explained everything clearly and treated me with respect from start to finish. I really appreciated the honesty and quality of their work. Highly recommend if you’re looking for a shop that’s reliable and genuinely cares about its customers!
Highly recommend these guys. Very honest and fair. Extremely knowledgeable and they take care of your car while beating dealer prices. I bring all my cars here.
Sandy and the guys are great. They’re always amazing with me and transparent in regards to troubleshooting,repairs, and pricing. 10 out of 10 will recommend!!!!!
Just had my 2nd Repair done by Stan & Robbie at Sussex County Auto Repair. They did the whole front end, shocks, ball joints, front end alignment and more! Sandy in the office was great getting me in and out the same day. Will definitely be using them for all my work.
I have been a customer here for the last year, this shop does things right. They're quick, knowledgeable, and don't push unnecessary services in fact the mechanics will even let you know if something you asked for actually isn't needed. I typically wait for my vehicle and Sandy is awesome she's sweet, funny and helpful. I've had most of the mechanics work on my car and they are all fantastic, especially Robbie. I have recommended this shop to multiple people so far and will continue to do so!
Lady who answers the phone was a total snob rude and nasty! She needs work on her people skills and communication because if I could give a zero stars I would! Your workers reflect your business!
I'm from West Virginia and I came in on a road trip 600 miles from home. The radiator was cracked on my Kia Forte. They were honest, they fixed it, and I made it home. Excellent shop 👍
Very quick and professional service at this shop. Stan Jr. the head mechanic there is open and honest about any repair that you need on your vehicle. Definitely the best shop in Sussex County for all your mechanical needs. Everyone should go there.
Go here! I pulled in knowing I needed brakes and my service engine light diagnosed. The mechanic immediately brought my truck in and my brakes were changed 45 minutes later. We figured out all the issues with the service engine light and those problems will be repaired soon. Professional, friendly, and reasonably priced.
Stan,Samantha and the team are pleasant to work with. More importantly the job gets done right the first time and at a fair price. I have used their service a few times and am very happy.
Every time my car has been in the shop, not only has it been fixed correctly, but I've also been told what the problem was and what they did to fix it. I only allow Stan and his team to service all of our cars!
Happy to report that this is the auto repair shop you need to go to. Efficient, quick, can solve the problem and is reasonable in pricing. Was excellent with my Mercedes !
These guys have always gone the extra mile (or several) to keep me on the road when I run into any issues with my car and will put in the extra work to make sure their price is always fair. Stan and his staff are very friendly people and always happy to lend a hand how ever they can. They do solid work and without them my 2002 Elantra would not have lasted me almost 8 years.
The office manager and mechanics were very friendly, and did a thorough job at a great price. Out of several shops, they were the only one who quoted a fair price for the part I needed, and they even did a free diagnostic inspection. As a new person in the area, I was very nervous because it is difficult to find an honest mechanic; but praise God, I did
I needed my lower steering shaft replaced
I want to thank everyone at Sussex County Auto Repair Shop for their great service. Prices are there the work is solid and will work with you. I will continue to give them my business and recommend them highly!
Can’t recommend this auto shop enough!! My boyfriend and I were on a camping trip in our converted truck when suddenly we noticed we couldn’t get much speed and our engine was making a weird puttering sound. I looked up the nearest truck repair shop and luckily came across this one!! They diagnosed the problem in less than 5 minutes. Then they ordered us the necessary spark plug parts (since we had blown one), which arrived quickly, and got straight to work!! Not only were they helpful but the workers were very kind and offered us chairs to sit in; a real blessing since I am currently on crutches!! They even welcomed our dog who was along for the ride. Much appreciated!
The mechanics here are great! Very friendly and informative. Affordable as well.
I have to edit my review. I had my back breaks changed here in April, 5 months later one of my break pads is wearing at a 45° angle. After several attempts to get them to look at the car we were told it was supposedly an issue with the calipers. Brought it to another mechanic and were told the calipers are fine and the break job wasn't done properly!
My roommate had his breaks replaced here as well. His were replaced in August, last weekend the front Rotor started smoking as we were driving. Apparently the caliper was stuck. Tried to contact the owner of this shop and he won't even return our call!
If I could give them zero stats at this point I would. From my experience I would avoid this shop at all costs!
I gotta share my awesome experience with the Stans and their employees. I’ve never had a better experience with a mechanic. You can tell how much they truly care about you and the vehicle. I highly recommend them.
Such a nice, professional and affordable auto shop. Came in in full panic thinking we were going to drop a lot of money when our muffler fell off in the side of the rode.
The service was quick and he reassured us that this will be a easy fix.
So thankful I ran into this body shop. They really kept me calm! Highly recommend !!!!
We had a breakdown just a few minutes from the shop, we are not from the area and we felt kind of lost. By Divine Providence I went out to open my hood, and just as I did, the owner (I think his name was Stan) was walking out of the store we were stopped in front of. He didn't flinch and walked right over to help. When I saw him walking over with conviction, I just knew everything would be OK. He had that determined look on his face like I am here to help. I was actually on the phone with a towing service but I hung up in middle. He took our car to his shop and started working on it immediately as we all camped out in his office. The overall cost was very reasonable (it was cheaper than If i had to fix this back home). He was very knowledgeable, and honest.
What could have been a real nightmare (and costly) experience was actually pleasant thanks to Sussex county auto repair. We really appreciate the great service!
Also, aside from fixing the issues that caused the breakdown, Stan also fixed some other minor issues like bumper alignment etc. It's the small touches like these that demonstrate excellent customer service and a true love of the craft.
