Edit: Also creating a story about a supposed aggresive attitude. Complete and utter failure... I don't know who you think you were talking to but I was very courteous. Representative was extremely rude on the phone for no reason. Please teach your reps how to speak to customers. That's embarrassing.
Alpine Auto Gallery provided outstanding service in helping me purchase my vehicle through Copart. The entire process was smooth, transparent, and stress-free. They communicated clearly every step of the way. Buying a car through an auction can be intimidating, but Alpine Auto Gallery made the entire process smooth and comfortable. They guided me through every step of my Copart purchase, answered all my questions, and handled everything professionally. I felt supported and confident throughout the entire transaction. I truly appreciate their honesty, efficiency, and dedication to customer satisfaction. I highly recommend them to anyone looking for a reliable auto broker!
Jaequei very help me on the process, i buy 2015 kia optima from copart, best customer services… in less 15 days the car is fixed and paper ready to drive, thank you angelo too
This is the best Copart broker, very reasonable with all the fees. I will definitely use your service if I want another car from Copart. Thanks again Angelo and Jackie.
Alpine helped me as the Broker for Copart and I must say, Wow Wow Wow!!! They are too notch! Incredible service from the whole team and Jackie is amazing. So nice, so caring, respectful, on top of things, responsive, let’s just say the best service! I am impressed, thank you for all your help through my first time getting a car with Copart!
Team at Alpine is top notch. I have been using Alpine for years to purchase cars on copart and has always been a great experience. Jackie goes above and beyond for the customers, no matter how busy or hectic her day is she is pleasant and welcoming every single time. A+
Bad experience with documentation. They never try to help and solve problems. I asked them to make correction of address and they just say its final and they can't make any changes. I would never recommend this company to anybody! Stay away!!!!
I used Alpine Auto Gallery as broker to help me purchase an SUV through Copart. This was my first experience participating in and purchasing a vehicle through a Copart auction. I have to say that working with Alpine Auto Group was so easy. I worked mostly with Jackie and she was great! She answered all my questions was always available and really put me at ease so that I could concentrate on the auction. I did win my auction and the transaction through Alpine was seamless and I was able to pickup my purchase the very next day from a Copart facility in Long Island. It’s always a pleasure working with such a professional, knowledgeable and friendly group. I highly recommend Alpine Auto Gallery! Thank You!!! P.S. Got a great deal on my Acura RDX:)
I used alpine as a broker for coparts to buy a Polaris razor very happy with my experience was not hard to fix got it for a great price I contact at Alpine with a lady named Jackie but was very nice Will definitely use them again for my next project here’s some pictures of what it looked like and went like after I got done playing with it
This is a fantastic company! I worked with them to purchase a car through Copart. They are great and easy to work with! I plan to use them to make all my future purchases.
I’ve been doing business with Alpine for a number of years and couldn’t be happier with this company.
On my personal experience I haven’t done business with any other company like this one. Great costumer service and excellent company to do business with.
Best dealer in the whole country. AAA++ costumer service. Alpine is the best and I have had a solid reliable service for 3+ years. Angelo and Jackie are also very helpful with everything.
Still working through my first purchase using their copart broker service and I honestly couldn’t be happier. They always pick up the phone and and very easy to deal with. Angelo just responded to my email on Christmas evening!! I’m absolutely blown away by that I wasn’t expecting a response until tomorrow morning. The wait time for the title is a little frustrating but they can’t control the auction so it is what it is. Definitely happy I switched brokers and look forward to making a lot of purchases through them. Thank you!
I dealt with Alpine when they brokered a vehicle for me that I purchased through copart. There are probably other companies out there who do a little more hand-holding through the purchase process, but they also charge twice as much. Their response to my emails was slow, but I was always able to call and get a quick answer when needed. I'm giving them five stars because the service they provide is more than fair for the price they charge. I'll definitely be using them again!
My name is Hector, took a ride in my Ducati today and decided to go to Alpine Auto gallery, people here are beautiful, I paid for my vehicle I went home ,Jackie is awesome ,Angelo is awesome, I recommend Alpine Auto gallery100% you can come here and buy a vehicle without problem ,I've been coming here for years ,I love you Alpine gallery
I used them as a Copart broker. They were great. Quick and easy to work with. An experienced person always picked up the phone. My only complaint was the $15 wire transfer fee and I can live with that. I will absolutely use them again and recommend them to others.
I have had a similar experience with Alpine. The only task they had was to take ownership of title from Copart and then sign it to me. Jackie from Alpine signed title over me dating the legal document 2 days BEFORE the Copart title. So according to title work Copart still owns the vehicle. I called Alpine as I was standing in DOT office and ANGELO was very abrupt and confrontational. He laughed and hung up on me. He then called back wanting to know where to send the correction and went on unprovoked to blame the DOT office. Saying "They (DOT)gave you trouble over 2 days??? That is ridiculous"Well Angelo I paid you a fat percentage to do one thing....get me a title. There is NO ONE to blame but you! Buyer beware of a syrupy intro promising seamlessness, in reality you receive hard to read documents, incorrect dating that has to be redone. Dont dare call after the sale unless you like snide remarks and getting hung up on. I know Mr Angelo will remark to this review as he always has to have the last word. I will not be using this broker in the future.
Hello, I must say that the agents over at Alpine were very helpful at first, however, after an inconvenience of over a months' delay on delivering one of our car titles, they washed their hands by blaming Copart and stating that, if we wanted anyone to take responsibility it had to be Copart and that they could not do "Anything" for us. Not even confirm a possible delivery date for our title. Not to mention "Angelo" hanging up the line abruptly. Please make sure you revise the fine print. "I have written authorization from the account owner to handle all matters regarding this account (approved by you). You, at no time specified nor informed me that there was a hold on the title, instead you come and tell me that (Copart gave the title to the driver) which, when I asked if that could be done, you stated that (it was not possible, due to procedure), I have "all" this information in writing, via e-mail. So please do not insult my intelligence and try to wipe your hands with responses you are not able to back up. Accept that you made a mistake and (still), have not provided a solution.
The professionals at Alpine Auto Gallery are extremely responsive and were able to get me set-up and ready within minutes. Their team answered all of my questions and processed everything in real-time. Won't hesitate to work with and recommend.
On my 3rd car from Alpine, Terrific value... Angelo, Jerry and Jackie always go out of their way to make sure your satisfied. Will definitely purchase again from Alpine.
I have been dealing with Alpine for past 5 years. They broker vehicles I buy from Copart and every experience has been top notch. Angelo is great and very responsive to anything I need. They have a customer for life and I would highly recommend them.
Bought a car through co part and had the toughest time getting the title from these guys. My broker was some lady named Jackie. She is the worst person to talk to. Completely disrespectful and unwilling to answer any questions. Definitely would not recommend.
Prompt Service! Great Customer support. They were quick to answer all my questions and sold me the truck I was looking for. Pleasure to deal with, thanks!
I use Alpine as my Copart go-to broker. They are top notch and have used them to buy 6 or 7 cars now. And they will continue to be my go-to in every Copart auction. Angelo and Jackie are both great and very nice.
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